A long established family tailors offering well made country clothing. At first it may seem…read moreexpensive but quality tweed clothing is never really out of fashion and will probably out live the buyer. In days gone bye the tailors sat cross legged in the windows at the side and plied there trade. This is part of the history of Kelso

FRUMPY AND GRUMPY!!! Years ago, this used to be THE shop to go to in Kelso and also sold great baby…read moreand children's clothes. Sadly, the staff show no initiative, and are generally unhelpful. The clothes are frumpy and un-stylish and the shop is as outdated as 'Grace Brothers' in Are you Being Served. What a shame.

I purchased a pair of shoes from Rogerson. It was very difficult to get them to ship me the shoes,…read moreas they kept having problems processing my credit card (a card that has worked in over 40 countries), but in their defense, it's because they have an overly complicated security system that is meant to protect the consumer. The more egregious part of the transaction was when I received the shoes themselves. The moment they were removed from the box, I wrote to the company informing them that there was a defect in the shoe. I'd purchased this exact same shoe elsewhere and wore it for YEARS with zero problems. This one had a defect on day one. I let them know that I still needed to wear the shoes as they were purchased for a specific purpose and I had no time to get replacements this late, but that prior to wearing them, a defect had been found. They refused to exchange the shoes because I wore them after discovering the defect. As I wore them, I discovered a second defect that only would have been detectable upon wearing them - the back of one of the shoes was not constructed properly and cuts into the heel in a way that hurts/breaks the skin even with socks on. The previous incarnation of these same shoes were wearable without socks and were the most comfortable shoes I'd ever owned (which is why I sought out the same shoes again!). Suffice it to say that I threw away my money, that the shoes are unwearable and that Rogerson has done nothing to alleviate the situation except offer up hollow condolences. What a let down, especially after having to jump through so many hoops to have my initial transaction go through.