Shoe shopping while visting hamburg. Staff mrs. Frey was…read morevery friendly, the others more looked like angry or bored. Fast servie and a great collection of shoes and brands.

Really big shoe store spanning across multiple levels with every type of men's, women's and…read morechildren's shoe you can think of. Boots, sandals, dress shoes, they seem to have everything but a good selection of sports trainers (Foot locker, Adidas and Nike are 50m away, so no worries). Their sock selection is respectable and they have a big range of insertable soles, shoe polish and shoelaces. Prices at Görtz are in the mid/high-range, as they mostly stock mid-level brand-name footwear. At the height of the winter season, you can expect to pay 70-100 euros for a pleather boot and 120-190 for a leather boot. They also have a nice selection of handbags, but it is still beyond me how shoes and handbags have any correlation to one another.

Legit place to buy fresh kicks. Girl in store was nice and helpful. Check out the legs of the…read morecouch: cute idea! Be sure to ask should you have any questions. Staff is happy to help!

I was very excited to finally be able to walk into the actual store . I had followed them online…read moreand I knew that they maintain an excellent assortment of cool kicks . Dealt with the owner over the phone with an issue with my online purchase and he could not have been more helpful and courteous. So I made it a point to go out of my way to the Karolinenviertel. I get there and am not even all the way out of my car when this girl yells at me to shut of the engine in my car. Indicating to her to mind her own business , I walk into the store to what would have been a guaranteed purchase of new sneakers for me, sure enought who walks in as the person who is running the store at that time: .. You guessed it , that rude chick, that had just been yelling at me. So I walk out and leave. I would love for the owner to know what a rude and clueless person they have entrusted their store to. She was hanging outside , probably smoking, rather then tending to the store. I will never return , too many other options for me, where I will not be miss treated as , as a customer.

From the owner: Concept store for selected casual fashion, fine clothing, sneakers, shoes, art, accessories,…read moregrooming products, literature and other great quality goods for the discerning urban gentleman. Since MMIX.

DISHONEST AND BAD CUSTOMER HANDLING…read more I went here with my GF to check out a pair of shoes and the lady here was very nice at first and she helped me find my size and even gave me a pair of socks that I could use to ensure I get the right size. It was after that I became very disappointed. We wanted to check out one more store so we asked that she hold the shoes for us and she said she would even though it's not something they normally do. We called ahead to tell them we them we will get them but the same lady that promised to hold them told us she sold them minutes after we left, as if that were supposed to justify her dishonesty. That is just extremely disgusting behavior and I hope she gets proper training in the future. The MOST BASIC principle of sales is not to lie to the customer. Because of this behavior we will not be going back to find a different shoe in my size. I do not recommend this store.

International buyers beware. They charged me 10% higher than the invoice and refused to honor the…read moreoriginal price.