Cancel

    Open app

    Search

    Orthodontic Associates

    5.0 (1 review)

    Services - Orthodontic Associates

    Orthodontics

    Orthodontic Associates Photos

    Recommended Reviews - Orthodontic Associates

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Carmella M Knoernschild Orthodontic Clinic - Turnbow kids with braces by Dr K - (youngest is coming up soon)

    Carmella M Knoernschild Orthodontic Clinic

    3.5(4 reviews)
    41.3 mi

    With 2 kids now in braces, I can say that we had amazing service! Their teeth moved much faster…read morethan we thought and they look excellent. Added the Zoom whitening at the end which made it perfect! Thank you DR K!

    I'm so utterly frustrated. Dr K is wonderful - but the experience with the scheduling folks is…read moreterrible! I'm here with my daughter who had an appt today. She goes to college in Dallas. She came back this weekend - drove 5 hours- specifically for this appt. We get here and are told the appt is cancelled. We asked who cancelled it and they said they did. (It would be different if this hadnt happened before. But we have had so many precious scheduling issues). I tell the young lady who came out initially that I wanted to talk with the manger. And that's when Lindsay came out. As she approached our car - I knew it wouldn't go well as she began talking to me as though I was a child and pretending she had no idea why we were upset. She insisted they made a phone call to let us know and I told her that neither I nor my daughter got a call or a text. Did she really think she would have driven all this way if she didn't have an appt? Did she think we just drove up to their office for giggles? Really? Then she said "you do realize we are in a pandemic right?" Ummm. Yes- thank you for patronizing me. And then she says "so you want me to see her today in front of al these other patients who have appts?" WHAT? She DID have an appt!! I managed a practice for over 13 years- and I have to say Lindsay sucks at making a bad situation better. Managers have to be able to apologize (which she didn't) and diffuse a heated situation. She is very condescending and basically said it was our own fault for being there. We will be finding another orthodontist. I like Dr K- and the ladies in the back- but her administrative staff sucks.

    Photos
    Carmella M Knoernschild Orthodontic Clinic
    Carmella M Knoernschild Orthodontic Clinic
    Carmella M Knoernschild Orthodontic Clinic

    See all

    Orthodontic Associates - orthodontists - Updated May 2026

    Loading...
    Loading...
    Loading...