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    OrthoCarolina

    2.3 (13 reviews)

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    10 years ago

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    9 years ago

    Great dr and staff I would recommend to everyone Dr Mchale was great and know how to fix my broken toes

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    Flexogenix - Dr. Sean Whalen and Dr. Paul Mogannam

    Flexogenix

    4.3(3 reviews)
    19.9 miSouthPark

    I was dx with arthritis in both my knees, I dident want to get steroid shots so I talked to a…read moreCoworker who was going to Flexogenix and I was thrilled my Insurance covered it 100%, so I had my 3rd shot out of 5 yeaterday and my knees still hurt when I walk up and down the stairs, but after my 2nd they felt great. so I don't know...I went out of town this weekend and maybe I overdid it, I will be doing more exercise and I hope that will inprove my pain.. SO I am still hoping for a good outcome

    Going to Flexogenix was one of the best things I ever did for myself. I went on a ski trip to…read moreJackson in January 2016 which was wonderful except for one thing - every ski turn hurt my knees significantly, and when I got back even walking was tricky. I would land wrong sometimes and - OWWW!! I was thinking that maybe there was not much skiing in my future if at all, and the idea of walking a golf course seemed daunting indeed. Then I heard about Flexogenix. They examined my knees, did ultrasound and x-rays and diagnosed "moderate to severe" arthritis. They offered a treatment called Lipogems, where they extract stem cells from your love handles and inject them into the knees. I had both of them done, and while my knees felt like cement for a few days afterwards, 5 months later I was at Beaver Creek, and I hardly noticed them while skiing. As for my knees overall, the clock has been turned back by 15 years. If you have arthritis in your knees and you still have a little cartilage left, don't wait for knee replacement - go here first.

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    Flexogenix - Comprehensive advanced medical imaging.

    Comprehensive advanced medical imaging.

    Flexogenix - Zero G-Flex is our antigravity treadmill. It allows you to walk/run with little stress on your body, increasing your strength and mobility.

    Zero G-Flex is our antigravity treadmill. It allows you to walk/run with little stress on your body, increasing your strength and mobility.

    Flexogenix - Our Physical Therapy room is fully equipped to provide the best therapy for our patients.

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    Our Physical Therapy room is fully equipped to provide the best therapy for our patients.

    Atrium Health Musculoskeletal Institute Sports Medicine - Inside the waiting area for patients

    Atrium Health Musculoskeletal Institute Sports Medicine

    3.5(2 reviews)
    21.0 miHighland Creek

    Saw Dr. Hamm who was just fine. Yes, another 6 weeks of PT was ordered though none of that has…read morehelped the pain in my hips and lower back before, but okay, sure. 6 weeks later no improvement (and in many ways the pain was worse after PT.) So he shuffles me over to Dr. Haines. One aspect of my treatment is that no doctor wishes to view my issues for their complexity. Every doctor decides "It's the left hip!", as the only one with a replacement, and ignores the rest. Marvelous. Same thing here but cool, we try again. Haines is okay, except she seems highly disorganized. She promised to call after she viewed my xrays. She did not. Still haven't heard from her. I insisted that small bore MRIs aren't something I can use(nobody should, they're horrible), large bore or open MRIs only. She promised she would take care of that. She did not. Some scheduler called to set me up with a small bore and I refused, told her I explicitly told the doctor no small bore. The scheduler said she wasn't informed of that. So she transfers me somewhere for an Open MRI that ends up being in Rock Hill SC. Surely there is an Open MRI or large bore inside Charlotte. In fact, a search shows there are 5 or 6. So why, pray tell, am I being forced to drive to SC for an MRI? Not only that but some other scheduler is leaving me messages for an MRA appointment....but the return call number rings four times and hangs up. So how many schedulers did Dr Haines set me up with? What is going on here? None of the schedulers even know who ordered the MRI or the difference between large and small bore MRIs. Yes, I could use The Magical Portal I guess, though even my husband is sick of having to invent new passwords every time he tries to use it since the old ones disappear. At this point, I'd have 7-10 portals to juggle which I refuse to do. If someone wants to pay me to input patient information into some off-sight database where it can be hacked or shared with multitudes, they can do that. I get the feeling that Atrium Health Musculoskeletal Institute Sports Medicine really doesn't want me as a patient. I was hoping for an alternative to The Bone Yard of OrthCarolina but sadly this is not it. Wish we had access to a teaching hospitals and practices like Duke and Bowman-Grey, in Charlotte, rather than these hedge fund managed clinics.

    I arrived 10 minutes before my scheduled time. The secretary ignored me until I said "excuse me"…read more She was so engrossed in watching her phone she did not realize I was there. She told me she would check me in at my scheduled time and to take a seat in the waiting area (suggesting the family waiting area). I decided I would wait in the patient waiting area as I was not confident she would remember I was there. Another patient came in and she rudely told her to come back in 5 minutes because she was on her lunch break and would not be checking anyone in until 1 PM. Without a beat she turned back to her phone and continued watching her phone. She was so rude. What a poor representation of this office! I say that because as soon as you get called back your experience changes. Everyone from the CNA who takes your vitals and blood sugar to the nurses and MD in the procedure through post procedure are all AMAZING. Everyone of them are professional yet so personable. They tell you what to expect as you are in the procedure and do a great job with the discharge instructions. The nurse even calls to check on you the next day! Now, that is excellent care and support! Dr Thakur is excellent. I highly recommend him for both in office evaluation and for your procedure. I feel 100% safe with Dr. Thakur's expertise. I would not go anywhere else. Don't let your front office experience alter your opinion of the care you will get when it really matters.

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    Atrium Health Musculoskeletal Institute Sports Medicine - The only negative feedback of this review. The secretary who checks you in treats you like she cannot be bothered.

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    The only negative feedback of this review. The secretary who checks you in treats you like she cannot be bothered.

    OrthoCarolina - orthopedists - Updated May 2026

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