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    Ortho On-Call

    1.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    11 years ago

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    Colonial Orthopaedics

    Colonial Orthopaedics

    1.5(17 reviews)
    8.9 mi

    This is a review I started on 7/23/2019 but never posted it...IDK why because this place sucks!…read more If I could leave zero stars I would. Today will be the last time I come to this facility. Let's start by saying that on June, 24 2019 I turned in FMLA paperwork. They said "it should be ready no later than 7 days." Ok cool no problem, however one week turned into 2 weeks and 2 weeks turned into 3 weeks. I called MULTIPLE times a week and left numerous messages but NO ONE corresponded with me, not once. So, I took a little trip up there to speak with someone directly. They searched and searched for my paperwork but nothing. They said that they see in the system where it says it was accepted but they just couldn't find them. My FMLA got denied and I was terminated from my company due to this negligence. At 8:30 I had an appointment but showed up at 8:20. I was checked in and sat until 9:16 when I was finally called back. Mind you, there was only 3 people in the waiting room so there is absolutely no reason for this. Here it is 10:00 and I am still sitting in this room waiting for the doctor. If he's not in here by the time I get done with this review I will get up and walk out of here. The only reason why I need to stay is to try to fix this mess they have caused with my FMLA paperwork and my employer. I'm tired of dealing with these people in here.

    My experience here was not one I will soon forget. Elegant…read morefacilities. Mirrors you could lose yourself in. Lighting that touched upon the walls as delicate as a millennial's feelings. 5 stars.

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    Colonial Orthopaedics
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    Colonial Orthopaedics Chester

    Colonial Orthopaedics Chester

    2.1(12 reviews)
    6.7 mi

    Raise your hand if you've ever been gaslit by a Dr who is too lazy to actually do his job? (Shout…read moreout to Dr snyder) I was just "fired" from my pain management specialist and referred to a "pain psychologist" He is apparently tired of me holding him accountable for Not listening, not looking into my concerns, giving me an injection that left me unable to walk straight then falsifying reports saying there were no complications, then when I called him on it he said it was "anxiety", treating only the right side of my neck when I've told him a dozen times my left it what hurts the most. But what the computer says I guess matters more than what the patient says anymore because you know- insurance might not pay him if he goes outside the scope of the typical cattle call of pain management. I've been in the ER at least once a month with debilitating pain. They help me there but then tell me I need a plan, so I don't have to keep going there. I agree! Well my pain Dr, refused to make a plan other than gabapentin and steroids, both I won't touch because I deal with pots syndrome. So, at the end of the day, he has the power, and I don't. So I guess he gets to call me crazy because he doesn't want to look into anything I've brought to him, or deal with me actually reading my own medical reports and having questions. Narcissism rules the medical field

    The nursing staff is on point in this facility. Most of the people we encountered were kind and…read morecompassionate. The wait was minimal and the care was fine. While my relative was treated there, one of the nurse was trying to balance all her instruments on her knee and kept dropping things... this place needs to invest in some rolling carts and supplies to aid their staff.

    Ortho On-Call - urgent_care - Updated May 2026

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