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Orlando Surgery Center

5.0 (4 reviews)

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Orlando Health Dr. P. Phillips Hospital - Big SLOW LINE to go in. Frustrating!!!

Orlando Health Dr. P. Phillips Hospital

2.9(158 reviews)
11.6 mi•International Drive / I-Drive, Dr. Phillips, Horizons West / West Orlando

The Emergency Room staff at Dr. Phillips Hospital, from security and the Intake Nurse to Radiology…read moreand the MD, were courteous and polite. The medical staff provided quality care to a loved one on a recent visit. They were professional and respectful in their interactions while delivering attentive care and treatment.

I went to the ER because I thought I was having a stroke or a heart attack…read more Pros: -Fast and efficient ER visit - Most OH employees are attentive and offer sympathetic care, such as warm blankets -Modern hospital beds, furniture and clean surroundings -They use more natural cleaning products to sterilize the rooms Cons: -They want to bill the heck out of your insurance. People turn up in your room to do redundant and many times unnecessary evaluations where they bill your insurance. No results. -They keep you there to do a multitude of test without providing results to you as a patient. Their response to requests is to check the MyChart portal which has information only a doctor could interpret -Specialists come to your room and ask you how you are doing. Maybe two sentences and no communication of your treatment plan. -The specialist and hospital general practitioner release you with no information on the cause/treatment plan. Isn't a diagnosis the number one reason to go to the hospital? The nurse told me to check the portal for results and make an appointment with the specialist within two weeks. Several days and thousands of dollars and I get nothing? I called the physician and he could not see me for almost 3.5 weeks. Advent Health here I come because I could secure a specialist 3 days later. To summarize I asked why I was not getting a diagnosis and treatment plan on release? Their response was that I had a pre-existing condition (A-Fib) and they only treat acute care. OK good to know next time I feel I am having an urgent health care incident. Their action plan was for me to follow up with the specialist who had said maybe 4 sentences to me over the course of several days. This happened multiple times to my husband (lots of testing, no results.). I finally learned my lesson that the closest hospital is not the best hospital.

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Orlando Health Dr. P. Phillips Hospital
Orlando Health Dr. P. Phillips Hospital
Orlando Health Dr. P. Phillips Hospital

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AdventHealth for Women

AdventHealth for Women

4.3(7 reviews)
0.4 mi•Health Village

This is entirely about the Insurance Billing department. Full disclosure: I came into the hospital…read morefor elective PREPAY (over $16K) cosmetic surgery and was set to have surgery and go home same day. I signed a paper that said if my insurance company doesn't pay for my hernia repair then I would have to pay $345 also there is a $650 charge if as a prepay patient I have to stay overnight. Ok... I wake up to find out I did NOT go home but instead the HOSPITAL OVERSOSED ME with too much medicine and they decided I should stay for their over-sedation mistake. I even had a hospital representative come ask me for the $200 balance owed as I was trying to recover. Anyway, I went home and less than 3 weeks later I see that my insurance was billed for my stay and they paid over $40K. WHAT what what?????!!! AND the hospital is billing ME the deductible coinsurance of $2650... I never sued them, I just want my money back and them to cover their mistake and write off the $2650. I have waited patiently for 60 days or 2 full months while my account from May 28th is under review from their insurance department. Only to find out today that NEVER happened and the supervisors are saying according to their notes the charges are valid. You make a $40000. mistake that would have only cost me $650 of which because it was YOUR mistake I would not have had to pay anyway? One supervisor told me that once they billed the insurance company and got paid my self pay status of getting a discount was null. If that's the case do what the anesthesiologist did and REFUND my money!!! What a racket and terrible business practice this hospital is running. Now I will wait another 45 days while you keep collecting countless insurance payments and never calling me back with the status. Stay away if you need your money and have a choice to go elsewhere. I feel VERY very cheated even though the doctor took responsibility, the hospital thinks it's okay to do wrong and make the patient keep paying! Ridiculous....

This was my second time giving birth here and my experience was perfect. I know that so many women…read moredon't get a great experience at some hospitals, so I'm happy to share my positive experience. The staff was extremely attentive to my every need, they listened to me and my husband, and they respected us. My baby was treated with so much care and they were always willing to answer every single question we had. During my postpartum stay, every nurse I had was awesome. I was nervous about my concerns being dismissed, but I experienced just the opposite. I highly recommend this hospital!

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AdventHealth for Women
AdventHealth for Women
AdventHealth for Women

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AdventHealth Celebration

AdventHealth Celebration

3.0(242 reviews)
19.6 mi

It has been at least two years since I've been back at AdventHealth Celebration as a staff member,…read moreand honestly, it still feels just as impressive as I remember. The campus is incredibly spacious -- almost too spacious sometimes because it's so easy to get lost! The architecture and overall layout are beautiful, and you can really tell a lot of thought went into creating a welcoming environment. They're currently expanding and building another tower, which is honestly mind-blowing to see. Being so close to Disney, you can feel that "magical" atmosphere they're trying to create for patients, families, and staff alike. The staff are great, and the gift shop is always a nice stop. There's a café and a cafeteria -- the food is pretty typical hospital food, so I wouldn't expect a five-star chef experience. It can be a bit pricey, and while it's decent, it could definitely be a little better -- but that's pretty common for most hospitals. I truly enjoyed my time working there, even though it was brief, and I still enjoy visiting. One thing that always gets me is how easy it is to get lost, especially around the different "neighborhoods" -- I swear I'm always wandering around Neighborhood C trying to figure out where I'm going. On the plus side, the gym is phenomenal -- huge, well-equipped, and such a great resource for both patients and staff. Overall, it's a beautiful facility with great energy, amazing growth, and a unique atmosphere that makes every visit memorable.

Our experience at AdventHealth Celebration was extremely disappointing and honestly frightening…read more From the moment we arrived, the level of care and professionalism was concerning. The EKG technician appeared unsure of what he was doing, which is especially alarming when a patient is there for heart-related issues. The triage nurse at check-in was rude, inappropriate, and spoke in a very unprofessional manner. It immediately made us feel uncomfortable and not taken seriously. Throughout our time waiting, staff members were openly gossiping and appeared disorganized. There was even an issue with a transporter that staff discussed loudly in front of patients, turning it into a public scene rather than handling it professionally. It did not feel like a controlled or well-managed medical environment. My husband was there for heart problems and a high fever. We waited over two hours just to get a room. During that time, he was not given Tylenol or anything for his severe headache, nor was he placed on a heart monitor despite having a history of heart issues. That was deeply concerning. Once we were finally taken back, the nurse who assisted us was helpful and compassionate. She informed us about a fast-acting medication option for fever. However, when I asked the doctor about it, his response was shockingly unprofessional. He stated that he would "prescribe what he wants and that's just how it's going to go." The dismissive and rude tone was unacceptable. Overall, we felt that patient care was not the priority. The lack of urgency, professionalism, and empathy was overwhelming. We will not be returning and would not recommend this facility based on our experience.

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AdventHealth Celebration - Warm blankets!

Warm blankets!

AdventHealth Celebration
AdventHealth Celebration

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Orlando Surgery Center - hospitals - Updated May 2026

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