I was really disappointed with my recent visit because I used to be a regular customer here when I…read morelived in West Palm Beach. About two years ago, I even purchased 10 gift certificates totaling over $600 because I had always enjoyed my experiences. I booked a 90-minute combo massage for Sunday at 4:00 PM. Before my appointment, the front desk called and asked if I could come 30 minutes later, and I happily accommodated their request by arriving for a 4:30 PM appointment. My massage therapist, Mike, didn't actually begin my massage until around 4:40 PM and finished at 6:00 PM, so I received only about 80 minutes instead of the full 90 minutes I paid for. When I checked out, the front desk asked how my massage was. I explained that I didn't receive the full 90 minutes. Instead of apologizing or looking into it, she simply asked whether I wanted to pay by cash or credit. Even though I didn't receive the full service, I still left a 15% tip. To my surprise, the front desk then asked if I could tip more. I explained that I hadn't even received the full massage I paid for and was already tipping on the full amount. Being asked to increase my tip under those circumstances was inappropriate and honestly left me speechless. Only after I raised the issue again did she say she would check the cameras and speak with the therapist. Mistakes happen, and I understand that. What disappointed me most wasn't just losing 10 minutes of my massage--it was the lack of accountability and the poor customer service afterward. As someone who has supported this business in the past, I expected much better. I hope management reviews what happened and improves how situations like this are handled because this experience has made me think twice about returning.

I ended the massage after about 20 minutes because the therapist was unable to follow a very simple…read morerequest. I repeatedly asked her to focus on a specific area, but she continued working both hips at the same time instead of concentrating where I needed attention. At one point, the front desk had to come in and help translate my request. When she finally focused on my left hip, she used the same pressing motion repeatedly, which caused significant pain rather than relief. I came in seeking therapeutic work and left in more discomfort than when I arrived. Unfortunately, I was still required to pay despite stopping the session early. I chose this location because of its high ratings and positive reviews, so this experience was especially disappointing.

This is so similar to all the Foot Massage places in Chinatown in NYC. So it checked all my boxes…read more The massage area is a large quiet room with I'm guessing at least ten tables. This room is dimly lit and quiet. All phones must be turned off. Each table has a curtain that can be drawn around it. The staff was not using the curtains when we were there. My friend and I were here on the weekend before Christmas. We called ahead and were able to get an appointment together in 10 minutes. I had a 60 min foot massage and she had a 60-minute combo body/foot. I like very firm pressure and the man assigned to me was pretty good. I'd give him 5 stars on the pressure and 3 on his knowledgeability of reflexology points. The combo massage was a great massage. It was done clothes on. I'm not sure if they do one clothes off. The price is extraordinary for what you get. We will definitely go again!

Had an amazing massage that consisted of the first part acupressure, then deep tissue with oil. It…read morewas a young man by the name of Jimmy. He was so talented! I get A LOT of massages and am usually underwhelmed. Jimmy exceeded my expectations! Very specific pressure points that really released tension. The facility itself is clean and the music relaxing. The gentleman who checks you in and out is super friendly, too. So happy this place is still operating and seemingly doing well!

Very good deep tissue massage at this clean and serene location. I would recommend this…read moreestablishment to everyone.

I found this place while on vacation. $80 for a one hour massage that included hot stones is about…read morethe best value you can get! I was able to book the same day with in about two hours. The space is not fancy, but it's clean and professional. The lady that did my massage was awesome. Left with a bottle water and still feel relaxed.

Omg! This was an absolutely wonderful experience here. We decided we wanted foot massages. Found…read morethis place on Yelp with good reviews. We called and made an appointment. We decided that we would do a combo massage -- part foot massage and part back -- for an hour. My treat for a belated Christmas present! The spa was easy to find. The parking lot was busy with lots of stores nearby, but we found a space. We got there a bit early, but they took us right away. The darkened room had a number of "beds" . We were directed to put our shoes etc in a little basket by the bed. Our "therapists"introduced themselves and gave us each a hot water filled basin for our feet. As we lay back to get comfortable with soothing music in the background, we were covered with towels and a cloth over our eyes. First the arms and the hands, then the feet and legs. And after turning over, it was the neck, shoulders and entire back. My therapist had strong hands and reached every muscle knot. Some I didn't even knew I had. After we were done, we tipped, and then came payment time at the front desk. We were each given a bottle of cold water and a loyalty card. The card can be stamped each time you visit and once filled gives you a freebie. Such a lovely treat. We have already decided we are coming back.

My wife treated us to one hour foot massages which includes body massage…read more This location is in a large shopping plaza with plenty of convenient parking. The staff is pleasant and the spa service is wonderful in a relaxing environment. A relaxing session this afternoon ... thank you!

Dragon foot spa Hi,…read moreI'm visiting the area for my first time and was expecting if anything, appropriate service. I'm a young girl in college and decided to treat myself with my friend to a full body massage. So my friend and I chose different packages. I had picked B53 (a full body scrub included). My friend chose B52 (a leg and foot scrub). The massage itself, fabulous. I also feel inclined to mention, there's a man behind the front desk with a bunch of screens facing him. On the screens was all the rooms and massages going on. Very strange? I'm not from the area so i'm sure what is allowed in terms of legality with these places. But was definitely lingering in my friend and I's mind throughout the massage. During the massage I asked if they provided cupping therapy, mind you, there are two massage therapists in the room. Both answer no. Then comes the scrub, very relaxing but only my back side? Very weird considering it's listed as a FULL body scrub. But alright, no complaints still from my end. Post massage my friend tells me she also got her whole backside scrubbed despite choosing a different package. At this point we still are very chill because the massage was amazing. So we go up to checkout, I checkout first. I addressed the HALF body scrub I received politely and questioned why they didn't do my FULL body including front side. The manager initially just dismissed me while nodding and smirking at her screen. Then when she acknowledged what the person in front of her was saying, she says there's not enough time and I needed to pick the 90 minute package. My backside scrub lasted five minutes. But okay, could've mentioned the necessary time extension before the massage. Additionally, as this is all transpiring, I'm looking straight at an entire page of their cupping services. What? I'm sorry that's just strange because both massage therapists in the room aren't fully representing the companies services? Again, I kind of just dismissed it as miscommunication. Then came time to pay. Mine came out to $140. Naturally there's a tip suggestion, the tip options being $35+. I'm sorry I received half of the service I payed for, and was given incorrect information on their services. I still do a custom tip. After I entered my amount the manager goes "She didn't do a good job? It was a bad massage?" I was like no the massage was amazing I loved it. Then she goes "She works very very hard" (the massage therapist). The manager was the one speaking to us and the one who checked us in and out. The outright pressure to tip more was so inappropriate. So weird. To be so comfortable to assume someone's means even after I gave her feedback on what I didn't receive and didn't like from my experience? Also no shade or hate to the massage therapists they were very sweet, just misinformed. Anyway, she scoffs and her whole attitude from that point on was just switched and honestly rude. She checks my friend out silently, her total came out to $111. Despite essentially getting the exact same package and experience. She tips as well. The manager gives us no goodbyes, no thank yous, no have a nice day, just waves us out. I wanna make this review to spread awareness on how disrespectful and insensitive this business was in terms of tipping. Honestly just very embarrassing with a full lobby of people watching this whole interaction. If you're looking for a zen and comfortable place to get your next massage, or maybe even cupping therapy, I would highly suggest looking elsewhere.

I have been here twice now and wanted to share an honest experience…read more My first visit was really good. The therapist was intense, focused on my upper back, shoulders, and neck as requested, and even did a lovely cupping routine. She would not lighten her pressure when I asked, but her technique was effective and I left feeling better. Just know going in that communication in the rooms is limited. They tend to work the way they want to work. My second visit is why I am leaving a mediocre review. I came in specifically requesting upper back and neck only, as I am dealing with numbness and tingling in my hand and know my neck is out of alignment. I said this at the start and repeated it during the session. Instead, the therapist began with my hips, moved to my legs and feet, and spent more time on my lower body. She did some decent shoulder work, but in a 30 minute massage I would estimate only about 10 minutes were spent on the area I specifically asked for. Twice. Additionally, and I hate to say this, but there was a soft burping during the session with a strong food odor following, that made it difficult to relax. I do not want to write this place off entirely because visit one showed real skill. It seems very clean and the rooms are quite well done. But if you have a specific area of concern or an injury, be aware that your requests may not be honored. For a general relaxation massage you may have a better experience.

A friend recommended me here. I decided to check it out The…read moreplace was clean and well-maintained. I was greeted by Annie. I got a thorough massage for the hour I was there. She first walked on my back, put on lotion and gave me a very thorough massage throughout my neck back and legs. I also got a foot massage and she rubbed my temple and my scalp. I do recommend!! She's very hospitable

First time visit and the receptionist Nicole, was very professional when making my appointment and…read morevery knowledgeable of all the services and products that are available at this establishment. The reception area was very clean and had a beachy feel to it. However, it was not the easiest place to find abecause the number is kind of tucked away in the right hand side of the building. Another con is the fact that it is a very small space. When you first walk into the treatment area, there are two reflexology chairs to the right facing the same direction, so you couldn't even sit side-by-side with a friend and talk. Also, the two massage tables are separated by a very thin screen which does not make for a totally relaxing environment because you can hear everything that's going on. I literally could hear somebody getting their legs done with a dry scrub. These rooms need to be just that, their own rooms with total peace and quiet so you can just drift away while listening to the overhead music. On the plus side, my therapist Gina, did an exceptional job with my 90-minute massage! She was very professional and made sure I knew that I could speak up at any time in regards to too little or too much pressure. Although, I felt really good leaving there, I would have liked a little more consistency with a deep tissue pressure. My massage was in between a Swedish and a deep tissue. That aside, she is an exceptional therapist and she and Nicole are the reason as to why I gave it a higher rating. It should also be known that their introductory prices come with a 45 day time frame to go through every single one of them. I paid $55 for the 90-minute massage.

Been coming here over a year! Everyone so nice & professional! Clean & happy place, very relaxing!…read moreEllen is the BEST nail tech, excellent massage too!!!

Hannah is such a rockstar - she always takes the inspiration I present to her and takes it to the…read morenext level. She delivered the perfect gel x mani for my upcoming Legoland visit!

Grace was amazing !! 10/10 recommend her for your massage!…read more Very nice and respectful!

First I just want to say I've been here several times. The massage is always great but today I…read moreabsolutely hit my limit. Getting a 30 min back massage as usual. The lady starts talking for a solid 8 minutes about how tight everything is and I need more time. I tell her I don't have time and thank her anyway she continues how I'm so tight that I need these special herbs in the lotion to put on my skin and started doing it anyway before I agreed and then said that it was $10 more when I told her I don't need it she continued pressuring me, and kept getting louder and louder now I am not one to be pressured and embarrassed. It took me raising my voice and telling her loudly I CANNOT AFFORD IT. Now there are other people, I shouldn't have had to do that when I told her no the first time and she kept going and going. It's in Wellington/Royal Palm so I'm guessing she figured that I had money to throw around and that if she got louder i'd be embarrassed and would just agree. Tried to say something to who I thought was the owner on the way out but he didn't seem to understand what I was saying just "ok'd" me like 3 times and said have a nice day. Honestly this was the first time I had someone there pressuring me as bad as she was but I just needed to share my experience.

I needed a massage like yesterday, driving around after an appointment I saw the name that looked…read morefamiliar from Yelp and I went for it. The plaza that it is in, is open with lots of parking. The time I went there was no one there but me so I was seen right away. Told the lady I wanted work on my neck and back and that was done. I would say the massage was okay, the room, waiting area and outside are clean. I think for me I need more of a chiropractor or physical therapist but I will go back for the reflexology.

I just moved to the area all the spas near were booked up (holiday weekend) and found this place…read moresearching Yelp. I called and left a message and immediately got a text from Jessie. She was able to take me right away for a 60min Swedish massage. I didn't know what I would be walking into but pleasantly surprised how comfortable and clean it was inside. Jessie was really sweet I immediately felt comfortable with her and was so relaxed that I even dozed off a few times during my massage. Price was reasonable $65 one hour. I will most definitely come back again! Thanks Jessie!

Very clean, quiet and professional. Extremely comfortable…read moremassage tables. All these courteous at the front desk and provide you with a water on the way out.

Highly recommend. Staff is amazing. Worth every penny. Understand my requestsread more