Avoid Custom Closets of GA - Dishonest, Unethical, and Unreliable!…read moreI hired Custom Closets of GA in January 2023 and paid a 50% deposit ($5,900). Initially, they were professional, but after construction delays on my home, I had to pause the project. When I asked the owner, Jamason, if I could cancel due to budget constraints, he refused, claiming my materials were already cut and stored. He insisted that canceling would mean forfeiting my entire deposit, which was completely unfair. Fast forward to December 2023, when we were finally able to install the closets. On installation day, my superintendent informed me that the closets were cut on-site, contradicting Jamason's claim that they had been pre-cut and stored. Had he been honest about this, he could have extended some courtesy to a client dealing with major construction setbacks. The installation itself was sloppy and incomplete, with exposed areas where drywall was not leveled. I informed the installer that I would be paying 90% of the balance, holding the remaining amount until final corrections were made. Immediately, Jamason called me multiple times, demanding that I pay the full amount that day because his workers had a Christmas party that evening and needed to be paid. He mentioned he was leaving for Singapore for the holidays that night and needed the guys paid before he left. I'm not sure why any of that was relevant to me--at the end of the day, a job should be completed fully before final payment. I trusted him to finish the work, but of course, he never did. Till now, Jamason has not personally come to inspect the work or offered a viable resolution. When we finally moved into our home in December 2024, I noticed that one of the closets was missing an entire column of shelves that I had paid for. I contacted the company to either have the shelves installed or upgrade to a bank of drawers and pay the difference. The associate informed me that the drawers wouldn't match the original white and instead offered me a $300 credit for the missing shelves. Apparently, they omitted the shelves because a door would have swung into them--but as a paying client, I should have been notified and given options beforehand. Instead, they chose not to disclose this at all. Had I not personally reviewed the installation, I would have never received any credit. Final Interaction - Unprofessional and Unethical After the $300 credit offer, I reached out via text, the associate asked me to call Jamason directly. I politely declined, saying, "I'd rather not, thank you." Shortly after, Jamason called me and sarcastically asked, "Am I so scary to talk to?" At this point, I was already exhausted from dealing with this company. During our call, he rescinded the $300 credit, claiming they had stored materials for me--something he had never mentioned before. All materials were at the job site, so if there were any supposed storage costs, he should have addressed them upfront. I explained how unethical I found their business practices, how I was still waiting for a punch list of work to be completed, and how I had paid for missing shelves that were never installed. Instead of resolving the issue, he hung up on me. This company is dishonest, unprofessional, and lacks integrity. They fail to communicate, refuse to take responsibility for mistakes, and do not honor their commitments. If you value honesty, professionalism, and quality craftsmanship, I strongly advise you to take your business elsewhere.

After living over two years in a house where all the closets were built by Custom Closets of GA as…read morewell as cabinetry in the mudroom and pantry, I can now fully appreciate the poor quality and design of the products. Poor installation and the design is the worst. Nothing fits, completely impractical we will be redoing in the future with another company.

I've probably done more than a dozen transactions with Atlanta Closet for my business alone. They…read morehave built our desks and cabinets for every room. We had showcases made by a showcase manufacturer but Atlanta Closet has made all of our POS stations and tons of other stuff in our showroom. I'm not working on a few closets and rooms (including bathrooms) in my new house. The experience is always great and if they don't think the installation is perfect they will do what it takes to make it right. Great guys over here!

Atlanta Closet & Storage just completed four closets and they are wonderful. The wet bar storage…read morecloset is now organized and I can find trays. Thank you.

Chad did a great job fixing some wood work damage due to termites. He was easy to communicate with,…read moreproviding a quick response. Glad I found him! Looking forward to working with him on my next project. Great work ethic!

We had 3 bids to have a pre fab pergola built! While Chad wasn't the cheapest, I just had a good…read morevibe from him per our phone conversations. When he came to look at the job, he was right on time, (which is gigantic to us). He was on time each time he came!! He really did a quality job and kept us informed of a few bumps along the road with the build! His communication is second to none, (another gigantic thing to us)! He didn't try to shortcut anything at all on this project. Overall we would most definitely use Chad again and highly recommended him to anyone that is in need of a great handyman! Randy C

Very happy with the work! We got quotes from three different contractors, and he was by far the…read moremost affordable and the easiest to talk to. I've dealt with a handful of contractors over the years, from big projects like putting in a pool to smaller ones like installing a side gate, and I really appreciated how easy he was to work with. He was flexible with scheduling and with everything we needed done, easy to communicate with, and very thorough with his work. He also cleaned everything up really well afterward. Everything looks great so far! I'll update my review once we get some rain to see how everything holds up.

Dan did an outstanding job installing my barn door. The opening was higher than standard, making it…read morea more challenging installation, and he was the only person willing to take on the project. I'm so glad I found him because the quality of his work exceeded my expectations. He was punctual, professional, and communicated clearly throughout the entire process. His attention to detail and craftsmanship really showed in the finished result. If you're looking for someone who is reliable and willing to tackle difficult projects, I highly recommend Dan from JDM Local PRO.

I don't know where to start because our experience was amazing from start to finish!! I meet with…read moreDee to look at quartz options for our new kitchen countertops. She is amazing, friendly and definitely knows her stuff. She helped me to pick a quartz color that better matched my cabinets and looks great in my kitchen. Anytime I had a question she was available and gave me an answer. She communicated with me and was very easy to get in touch with. Installation was a breeze. They guys that came to install the countertops where on time, courteous and professional. I would definitely hire them again!!

Wonderful experience from start to finish from the team at Unique Granite - beautiful granite, and…read moreDee was so patient with our long going project. She spent extra time with us, making sure that we had the granite colors, pattern, and placement we were looking for. Awesome job by the cutting and installation team as well. Will definitely be back!

West Georgia Design Build did an awesome job on our kitchen and our 2 1/2 baths. Stacy was great…read moreon helping us decide what we wanted and in giving us different pricing options. These guys never blinked when we would come up with last minute changes which there were a few. We love our new kitchen and bathrooms!

I hired West Georgia Design Build to remodel at my residence. In the master shower the floor did…read morenot drain properly due to Dwight installation errors. On the third attempt, the floor now drains properly, but a large portion of the tile is now lighter than the initial tile that was not repaired. In addition, there are grout coloration inconsistencies on the master shower flooring. We had discussed with Dwight that we did not want to see a difference in installation if he repaired only half of the floor. The grout in the master shower niche was mixed incorrectly by hired help when Dwight left the worksite. It was applied with poor craftsmanship and overlaps individual tiles resulting in a sloppy finished product. In the guest bath remodel, the plumbing was not installed correctly. This resulted in water leaking on the exterior and interior of the wall upon our first use. The water ran down inside the wall to the lower level of the house. We had to discontinue use of this shower to prevent water damage until Dwight came out to repair the issue. They did not take caution when moving materials during the remodel resulting in damage to hardwood floors and two walls. Final clean-up was not satisfactory as they left unused materials in the yard, including small pieces of tile and chunks of hardened grout. Stacy never came out to review the final product and is currently refusing to come and make things right. We're very disappointed with the issues mentioned above. I wish I could report resolution, but cannot at this time.