I have mixed, but mostly positive, opinions of this business. The staff seemed friendly, and I…read moreappreciate that they took the time to provide a thorough diagnosis of my vehicle. They confirmed that my spark plugs and wires were heavily worn by swapping the spark plug from cylinder 4 to cylinder 6, where the misfire followed the plug. That gave me confidence that the spark plug was the source of the issue. That being said, there were a few aspects of the experience that I think prospective customers should know about. First, the diagnostic fee was $180, which I felt was on the expensive side. I came in already suspecting that the issue involved the spark plugs and wires, so I wasn't expecting such an extensive diagnostic process. After discussing the repair with other mechanics, I also learned that removing and reinstalling older spark plugs can carry some risk on higher-mileage engines because aged plugs can seize or break during removal. Nothing went wrong in my case, but I would have appreciated that potential risk being explained before the diagnostic procedure was performed. Better communication would have gone a long way. I was also told, "I don't want to scare you into not driving this vehicle," while being encouraged to complete the repairs there. If there was a genuine safety concern, I appreciate hearing it, but I would have preferred a more practical conversation focused on the condition of the vehicle and my options rather than feeling pressure to make an immediate repair decision. Additionally, when I asked whether there were ways to reduce the cost, I was told the fuel system service could be postponed and completed later. That made me wish the recommendations had been presented from the beginning with a clearer distinction between what was necessary to address the misfire and what could reasonably be deferred as preventative maintenance. Ultimately, I chose to have the repairs completed elsewhere because I was able to supply my own parts and save money overall. Although Rick's labor estimate was higher ($468 compared to $200 elsewhere), the total repair cost ended up being lower because the other shop allowed me to provide my own parts. I don't believe this is a bad shop, and I think it's a friendly, family-owned business that performs thorough diagnostics. I'm simply encouraging customers to ask questions, understand the diagnostic costs and repair recommendations, and make the decision that best fits their own situation.

Not okay... They charged me a diagnostic fee and told me I…read moreneeded to order a part and pay a lot for labor... so in total it would cost $1130... I called another shop and they said they could do the job for $600 out the door. I had my car towed to the shop to find out the only problem was a dead battery. The new shop charged me $200 and I was on my way with my car still running perfectly a week later. I am so glad I went elsewhere.

I had a great experience bringing my Jeep Renegade in. I originally came in for an oil change, to…read morehave the brakes checked because of some squeaking, and to have the A/C looked at. They were thorough, straightforward, and kept me informed about what they found without making me feel like they were trying to sell me a bunch of things I didn't need. They also discovered a nest under the hood, which was definitely an unexpected bonus adventure, and took the time to talk through what they were seeing and what might have caused it. (My Renegade turned into a temporary wildlife studio apartment.) I really appreciated how friendly and honest everyone was. It's hard to find an auto shop where you feel comfortable trusting their recommendations, and I left feeling like my Jeep had been genuinely well taken care of. I'll absolutely be bringing it back for future service. Highly recommend!

I went to Jaeckels Automotive after my daughter getting some outlandish diagnosis from a…read moredealership. They said brakes were dangerously in need of replacement and catalytic converter was 'trending down' and would need replacement. Jaeckels inspected the vehicle and reported that the brakes had at 20k before they even needed to be looked at and, as I suspected, the catalytic converter was fine and you can't test them to rate as trending down. I appreciated the honesty and the integrity to give the facts when we would have been accepting of brake jobs and been unaware they were not needed now. The dealership put my daughter in a state of fear because they said the brakes were so bad they were unsafe. She even postponed a trip until we could get them taken care of. Jaeckels has earned my future business and my respect for their business practice. I recommend Jaeckels without hesitation.

I've been coming here for years!! Fast, friendly, and excellent service! I did not have an…read moreappointment but within 10 minutes of opening, my car's SMOG check was already being taken care of. The value is great, and they have signs posted with their prices so there are no hidden fees. I will continue coming here every time! Cesar's team is gr, and I know if You communicate with them, they will do their best to help.

Went in for a smog check. Passed no issues. A few things recommended but wasnt the point of taking…read moreit in. Next day driving passenger noticed water coming into the floor of the passenger side. As the day progressed more was visible. Took it to BMW. Paid for diagnostic. They found that they AC evaporative drain was plugged with a tire lug nut. They stated is was malicious, as this doesnt happen by itself. Indicated if in shop within a day or so likely the cause. Only shop it was in over the last 4 months was Cesar's..

I called on 4/2/26 and while I was speaking to a guy on the phone, he hung up on me. I called back…read more7x during the day but the phone kept ringing and no one picked up. I called again the next day and left a message and no one ever called back.

Have a 97 Tacoma, 3.4. Had a problem getting her engine back together, brought her to Tony…read more A day later he's got her running and charged me way less than I thought it was going to be. And, I was so happy I asked him to quote me a new front (bearings and balls) and he honestly said he doesn't do suspension work, and recommended someone else. Honest guy, and know what he does well.

Ken came the same day to work on my car. This is so much easier than booking an appointment, towing…read morethe car to the shop, finding a ride to drop off, then get your car picked up. I wish I had known how good he was sooner. I had the day off and just continued doing my chores while he fixed my car. He has all the same credentials as the pro shop and has been doing this since 1999. If you are in Orcutt or Santa Maria, this is the one to do the work.

From the owner: Quality repairs on Brakes , Timing belts , Electrical , Charge circuit ,Starter, Engine Running…read moreProblems, Check Engine Light, Clutch, Master Cylinder. Most any repair that you can have done at a shop, you can have done at your location. Call For a Appointment 805-925-6289 or 805-451521Toyota Honda Mazda Mitsubishi Nissan BMW VW

Came here after German auto works screwed me over multiple times on my Audi and you guys got me all…read moreset up! Amazing customer service!

Thank you all the way from San Diego, CA - The Rizzoli Team of Santa Maria taking care of business…read more We are a shop located in San Marcos Ca. The North part of San Diego. One of a clients was in need of some help with some repair that our shop initially did. Since Centric Auto Repair had a Nation wide warranty - Rizzoli and there mechanics we able to diagnose and repair the issue all in one day . It was on a Friday. Generally shops are fighting to finish mechanical repairs from the begging of the week, so I though it was going to be tough to find a place to help. out now mutual customer lives in Santa Maria area, I hope she finds her new auto repair shop with Rizzoli Automotive. Thank you for kindly working on her Volkswagen Passat. God bless your team!

Kelly is just great. He has helped us with our business vehicles, when we had no idea what was…read morewrong. He diagnosed the problem and even helped source the parts (older cars, needed to look at junk yards). He is timely and very fair for the price. The fact that he rolls up with his entire garage in his mobile trailer is so helpful....especially when you don't think you should be driving the vehicle until it is fixed. I would HIGHLY recommend.

Super knowledgeable and honest. He comes to your front door with a HUGE mobile workshop which is…read moreamazing when you have kids or no extra car!

BEWARE, BAIT AND SWITCH! Went today to their location. We received a coupon in the mail for an oil…read morechange for 59.00 dollars which includes a oil filter. We were told we needed another filter and the total would be 109!!! Dollars and we could not JUST get what was on The coupon! Total bait and switch!! Cheats and thieves not honoring the coupon they sent out!!! Save yourself the headache and go somewhere else. What a waste of time!

The good. By appearance the shop looked clean & the staff were kind. I asked what it would cost me…read morefor a mechanic to look at my suspension on my Chevy impala as I suspected it may need some work. I was quoted an inspection would cost me $375. !Needles to say I was surprised at the excessive cost so I left. I then went to another established shop who charged me $80. For the inspection. I doubt that I'll return to Pats again.