Tonight, I visited this location twice, to gas up two different cars. It was the worst gas station experience I've ever had. There were no paper towels at any of the 8 pumps. With the exception of one station that had the tiniest amount of absolutely filthy water, there was no water to clean your car windows with. The other three were bone dry and filthy. I did not receive a receipt for either of my trips, though I selected that I wanted one on the keypad both times.
The female store employee was hanging out directly outside the front door and smoking. Boise city code dictates that no one can smoke within 20 feet of any entrance, exit, or operable window of a public building or place of employment. If you take a close look at the photo of the front of the building, you'll see the employee standing directly in front of the entrance, with the cigarette in her left hand. Not only is the employee in violation of Boise city code, she's smoking just a couple of car lengths away from the fueling area.
When pressed to respond to the deplorable condition of the gas station bases, the female employee stated "we don't put out paper towel towels anymore because of the car wash." Her response made no sense. For starters, the majority of people who gas up their cars do not choose pay for the overpriced and subpar car wash. Second, the car wash located directly across from the gas pumps isn't owned by the same people that own this gas station. Third, It's a reasonable expectation that if you spend $70+ on gas, you should be able to wash your car windows and check your oil. There's a reason why this part of the gas station is called a windshield service center or pump Island amenity center.
I told the female employee that I wanted receipts for both of the times I filled up my gas tanks. She seemed irritated that I was interrupting her smoke break. I followed her inside. Surprise! Surprise! Her printer wasn't working. I asked if she could write me up a receipt. After all, I had just spent 70+ dollars at the gas pumps. No can-do. At this point, I asked her for the name of the manager of the store. She refused to give it to me. I proceeded to ask her for the name of the owners of the business. She refused to give it to me. I asked for her name. She refused to give it to me. So, I took her picture, which I will be happy to provide to the store owner as proof of my visit.
I own several vehicles and I travel a lot between multiple states. I only purchase top-tier fuel, most of it Chevron. Chevron #304211 located at 123 North Orchard Street in Boise, Idaho is an IdaGo branded convenience store that would more appropriately be named IdaDon't. Boise and the surrounding Treasure Valley have a dense network of over 200 fuel stops competing for your business. Any one of them would be a far superior alternative to this location. A service station that provides no way to wash your windshield/check your oil, no receipt, and is staffed by employees who don't care about your personal safety, is no service station at all. read more