This is my fourth rental with Leonard and American Dream, and once again, it's been a great…read moreexperience. The space is super clean, brand new, and just a short walk from everything I need--which makes small-town living even better. Leonard has always been an awesome landlord--responsive, professional, and genuinely cares about the properties and the people in them. It's not easy to find someone you can consistently trust when it comes to renting, but with Leonard, I always know I'm in good hands. Highly recommend!

This is the best and most personal property management group I have ever had the pleasure of…read moreworking with. Leonard is friendly, professional and responsive. Erica is always nice to talk to and always helpful to me. I am saddened to be moving on, however I know I will surely call on their services again.

Although Jacquie promised a high level of care, she routinely rushed visits, overlooked serious…read moreissues like worsening shower mold and damaged towels, and failed to provide agreed-upon amenities, leaving guests without basics. Even after multiple meetings and reminders, nothing changed--and when concerns were raised, accountability was not taken and blame was shifted.

Jax did an absolutely amazing job on our home. Showed up right on time, super friendly and…read moreattentive in asking what we wanted clean. She did a very thorough job. Highly recommend!

Renters and owners beware. If I could give the owner Peggy no stars, I would. Very unprofessional…read more Inconsiderate, and careless. She doesn't reply to emails in a timely manner. If you try to reach out to her by phone, don't worry she's not going to answer your call. My advice is don't waste your time or energy because you won't get great results. It's like a dog chasing it's tail, useless.

Where do i start. This lady's unprofessionalism is the worst ive delt with ever. I have tried to…read morecall her multiple times with multiple left messages and refuses to call back. I have emailed her and doesnt return emails until 2-3 days later. Gives you an ultimatum on when she can meet you on her time not yours. I have on multiple occasions asked her to communicate with me on phone but you are not worth her time. Unless you have property you want her to manage she is at your beck and call if you are a renter in need of a rental good luck. I feel sorry for the property owners who are nieve or just dont care she is making them loose money because of her lack of compassion. I will look else where

When we first moved here we tried a two other Property Management places first. They were the…read morebigger names around town. The first place it seemed like the owner was the only person working for the company, including doing any and all handyman/repair work. The second place was much different and we thought we liked them a lot. Turns out we didn't, but that's a whole other review. Our experience with this office was quick, efficient and very relieving. My husband called up after looking at a couple of listings he was interested in, spoke with Theresa and told her what we were looking for, and she also offered up a few things we passed over. We're really happy she did, because we are now in a town home that has everything we needed and wanted at a very affordable rate. We initially wanted a single family home, because we really wanted a garage, and she encouraged us to look anyways. SFH were more expensive with less room inside and no neighbors with connecting walls. She understood our needs and found us a town home that had a garage and was at the end of the building, so we only have one neighbor with connecting walls. The neighbor is just one guy, who is almost never home and when he is is super quiet. We've met him a few times in the less than a month that we've been here. He's also really nice. I know you can't always pick your neighbors, but Theresa really understood that we are a quiet couple who like our home to be equally as quite, jets excluded, and said she knew this would be a good fit because we match very well with the neighbors. It means a lot that she would look out more for us and our wants and needs that she did her bottom line. The tenants who stayed here before us kind of messed up the place, and she did an amazing job making sure everything was in clean and working order. Noticing the repair and work orders needed to get this place back in good condition, I know that the cost was just over what she actually made from renting to the young couple over the 6 month lease, but as a responsible property manager she did what she had to do. I can respect that completely. My husband and I are planning to buy a house by the end of our lease, and in the event that we have to move, we have already decided that she is going to be the property manager if we decide to rent versus selling.

This rental management company is the best. Wonderful staff, caring individuals who take care of…read moretheir owners and clients. Always helpful, reasonably priced rentals. I would highly recommend these folks for either rental management or rental property.

Be aware of this property management!!! Trust me…read more They are not professional people without any adequate communication. No callback, no update for my placement of the rental. Day 1 to Day 11, there were no responsible windows, and everybody said different things. We wasted our valuable time, energy and money, unfortunately. The other people left reviews on your business such as: Agents are extremely slow in getting back, ghosted clients after getting the contract... Maybe this is what it is. "SLOW AND NOT COMMUNICATIVE" represents their business well. And I complained about no updates and not keeping their promised date without informing us. And Cheryl kept making stupid excuses, absurd justifications. It was very tiring. And another property manager, Jason suddenly joined and insulted me by saying I used abusive words toward Cheryl?? Even I haven't talked with her on the phone and all of our messages are on file. Such an absurdity. Mercy on them. They don't want to fix their problems instead they blame us. They are always off the point and so unprofessional without sincerity. I hope nobody will have this kind of experience as I had with them.

Worst tenant experience ever!!!…read more Zero Stars -Windermere PM is a complete rip-off and scam. They will take your hard earned $$ and not give a bleep about returning it. They say, "we will return hold fee if you are rejected or need a co-signor" NOPE, huge liars, they HAVE NOT REFUNDED ME, saying I rejected rental, which I did because I could not afford to pay $4K in fees!, and they did not want me to get a co-signor (I told them I had one). They are an absolute nightmare and I am truly considering small claims court to get my $500 back. Do not waste your time, like other lady said, "you are dealing with satan." I wouldn't expect this from a large company like Windermere, but boy was I wrong. Filing complaints with FHA and FBI, to prevent other people from getting their hard earned money taken. STAY AWAY-YOU HAVE BEEN WARNED!!!! You are just $$$ Signs to them.

they are a family with strong roots in our community and they know their stuff plus they are…read morefriendly and go-out-of-their-way helpful

I believe this company makes money on applications. I helped 4 families applied for a duplex, and…read moreall of them received a same excuse. Your credit history is less than we are expected. Aplication cost $65 / adult. They only made $780 out of our applications. I can't imagine how much applications they received. And that duplex is still on their website, available status. So disappointed. I wish they can prove opposite

By far the worst renting agency I've ever rented from. Was late or negligent in fixing anything…read more Rude, inattentive, slum Lord. Do yourself a favor and rent from an owner directly, or from anyone else. Awful. Whoever gave her a business license needs to be fired.

we have rented from Robin for 9 years she is by far the nicest person we have rented from. I pay…read morecash early ever month for the rent and we have had no problems getting anything fixed that needed fixed. We hope to continue working with Robin as our landlord for a long time to come