Dear Orbit Print... Consider this a bit of a love letter to your company. So, as you will spot from my previous review - I do quite a bit of printing in the line of my work. For my latest escapade, I needed photo canvasses. I have never ordered a photo canvas before and had to order on the Friday for deliver on the Monday. A quick search online revealed Orbit Print (based in Wales) who could print and deliver said canvasses within 2 working days... Worth a shot, I thought. So, I popped on to their website and made my selections. First things first, the pricing is easy to understand and very reasonable. I required four canvasses for our gallery (two larger ones and two smaller ones at A4 dimensions). I clicked on the options I wanted and paid... I quickly received an email afterwards asking me to send in my photos for printing. The largest image and one of the smaller images I had as Jpeg files, so these were no problem. One of the images I had a link to a high res version on googledrive - so provided this link.. This wasn't a problem at all for them. There was a bit of an issue (totally my fault), as I realised one of the images was, in fact, square and NOT rectangle as I had originally thought. I got an email from one of the team (shout out to Geraint here) straight away informing me that the image would be cropped. Not wanting the image cropped, I popped back on the website to see how much a square canvas would be. Turns out it's slightly more expensive, so I offered to pay the difference. Geraint informed me the order would be updated and no additional cost would be incurred - Amazing! The prints were ordered at 2pm on the Friday and (despite requesting delivery Monday) actually turned up on the Saturday! This wasn't an issue at all as they were redelivered on Monday when I was in. The quality was truly fantastic. All the prints were to be auctioned for charity, so I wanted them to be crisp and beautiful - something with Orbit delivered. Quality + Cost + Service - These guys are most definitely a 5* business and highly recommended for photo canvasses. Thank you guys! read more

Orbit Print - Printing Services Near Me - Merthyr Tydfil, CAY

Sometimes, when you are on sick leave and have spent too much time in your apartment, you amuse yourself by looking up delightful photos of fat cats on the internet. And sometimes, when it's been a particularly bad week and you're in sweatpants, feeling sorry for yourself, you see a fat cat portrayed as Catzilla morphed into a famous ancient Japanese art print and think: this cat is my spirit animal. And sometimes, because you stopped drinking coffee and your brain doesn't quite motor the way it should, you then think: This is art. I must buy this and hang it in my house a week before my mother arrives to see if the move overseas has caused her 30 year old daughter to grow up. Because this is a great idea brain, and I respect your whimsicality. And then, if you too have followed the timeline above, you would find yourself looking up custom canvas art prints on the internet. And that would be your Tuesday afternoon. Good job adult. But the internet land of custom canvases is a scary place. From amazon touting their cheapo £5.99 canvases to fine art sites making you question whether Catzilla is worth a £50 canvas - it's wild and crazy world out there. Until you snap out of your non-caffeinated daze and remember you work for a magical place that makes decisions for you. And you Yelp it. You Yelp it good. And sometimes, Birmingham's own Vicky O steers you in the right direction (as she has many times before) and you find yourself at the Orbit Print website, where the prices fall on the lower end - but not so low that it makes you nervous. Then you upload your fat cat masterpiece in a few easy steps, place the order for super reasonable shipping, hear back from customer service within an hour that everything is good to go and voila - a few days later, it arrives. You unwrap the parcel hesitantly... because good reviews or not, this was a photo from the internet and pretty cheap... so it could look like garbage. But no, today is not the day that you throw your hands up in the air and mentally beat yourself up over another "frivolous internet purchase" that proved to be subpar. The canvas is good quality, the photo looks great, there is no pesky pixelation and it arrived in time for your mother to see how whimsical her daughter has grown up to be. So then you hang Catzilla in your kitchen. And while you're making bedtime tea one Sunday night, you look up, giggle and remember that the service ninjas at Orbit deserve one heck of a Yelp story. And so, with tea in hand, beneath the glow of the kitchen light and the protective eyes of Catzilla, you pen said review, so other adventurers of Yelpland may also have the experience of turning fat cats into art. The End. (This review is based on a true story.) (Yes, I really did make an internet meme into art.) (Yes, it's delightful.) (High five Orbit.) read more

I went through all the steps for a photo to be made on canvas and there was no error message to say resolution was bad. I was then taken to checkout to make a payment of £40.46 Great! Then I get an email to say the resolution isn't satisfactory and need to pay an extra £32.50 to change the size and make it clearer. I then just asked for a refund as I had found another website called canvas print who would do it for the same price with no issues. I then get a message saying if I want a refund there will be a £10 charge! Anyway after numerous sarcastic and greedy messages from a staff member named Geraint, I decided to make my claim through PayPal. After PayPal read all messages between myself and this Geraint, I won this dispute of course. If you're looking for a great canvas print with fantastic and helpful staff, visit canvas print. Mine looked absolutely beautiful. read more

Very poor customer service, took money and then said they could not do it and refused refund! had to get refund from paypal in end, would never use again. read more