So the amenities that are mentioned are not kept up or replaced such as exercise room. Seems…read morethat there is only 1 maintenance person for 7 to 10 properties and he never gets around to fixing anything

Renting from JM Rentals has not been the best experience in the least. We decided to go with them…read morebecause we had heard enough bad things about Goldmark and decided that anything but Goldmark would be a better way to go. I'm not completely sure that is the case. So, I will begin my airing of grievances. 1. They are terrible when it comes to responding to requests. When we moved in we were having problems with our garage, we couldn't even use it. We filed a request and it was WEEKS until they finally did anything. We had to set alarms on our phones everyday to call and finally after over a week of doing that they actually responded. (Since then we have taken to trying to fix what we can without asking for help). 2. Sidewalks usually take forever to get cleaned, and there are quite a few times where it's taken quite a while to have the parking lot plowed, which at this point has led to a sheet of ice everywhere. 3. They may say they have washer and dryers in the building, but unless you're very patient good luck. This is not because they are always in use but because you can count on running your things through the drier at least twice if not more before they are actually dry. You would think they would actually do something to address this but still nothing. About the only reason why we're staying for now is because we can afford it and it allows pets, but I cannot wait for the day when we can finally get out of there!

I have been a renter in the Fargo-Moorhead area for the last 15 years. I have spent the last…read morealmost 6 years with JM Rentals in Fargo and by far they are the entire package when it comes to apartment living. The staff has always been readily available to answer questions or handle any tenant issues. They are very professional and courteous. The maintenance staff is also the best in the apartment business. I filled out a maintenance request in the morning and by the time I got home from work, a note was on my door listing the work had been completed. This has happened three separate times when I have requested them to come take a look at something. They are thorough and efficient. Let's talk about snow removal. The company they work with is tireless. They make sure to patrol the lots frequently, 24 hours to help remove snow in the lot and on the sidewalks. In this area, you want to live in a place that takes the snow seriously, especially when you have to be to work in the morning. The rent is affordable, especially for the amenities. The one drawback in my building is if you want cable, you have to go with CableOne, which is not the most affordable company. Not the fault of JM or true for all their buildings, just the particular building I'm in. If you are facing the right direction, you can get dish, but I am not in that situation. So we ditched the cable and pay one flat rate for wireless so we can stream our shows. If you want affordable rent with great incentives, come see the people at JM. They will work hard to find you a good home.

**RENTER BEWARE** We rented with them for 6 years. We are…read moresmokers, and, our apartment was NOT a smoke free apartment. I cleaned for a week, scrubbing from ceiling to floor. We paid our rent on time, we were respectful, barely complained and yet they kept our deposit and are trying to charge us $1700.00 for painting and cleaning. Hello? Don't you expect to do that on a move out anyway? What the hell is that deposit for? And always the threats with these people. You will get charged a fine for any little thing. I am so glad to be out of there and hope to NEVER have to rent again.

do not rent from valley rental!!! their lease says must supply 60 days notice to vacate…read more specifically went in at 60 days and they said had to have been done the day before by 5:00 - the lease does not say that!!! making pay another month! went over 3 months without a dryer when mine broke. terrible customer service!!!! way too many rentals in fargo to even consider renting from this awful company! seriously.

We are a "security" building but I've lived here six years and they have never connected any kind…read moreof buzzer to our door. When somebody comes to visit or deliver, you have to walk down to let them in. The washer and dryer on our floor keep breaking--they contract them now to a company called CSC and they are the absolute WORST at maintaining the machines. Currently the washer works so-so and the dryer is not working at all. I have put in multiple maintenance requests with the company. Hopefully now that the rental office has gotten enough complaints, especially from me, they will get a new dryer installed. Tomorrow I have to haul all my laundry down the steps and to the car, to a laundromat, and then back up. Not looking forward to it as I have a broken toe! As far as rent goes, it is average. It isn't through the roof, but for all the issues we have, it is too high.

They go in your house without letting you know and kick your pets. I've seen in all the other…read morereviews that this is a terrible place to rent in general.

We moved in January of 2020 & moved out November 2021. The absolute downfall of this company are…read moretheir property managers. During our initial showing a property manager was late, didn't have keys for the correct apartment, and apartment was an absolute mess. When it came time to move in the apartment was still in the same condition almost 2-3 months later during our move in. It took is two weeks after our move in date to actually move in due to the cleaning, painting, and maintenance the apartment needed. Management wouldn't pro-rate the time lost and when we asked if there was a reimbursement it was the classic "I'll speak with our manager and get back to you". We never heard anything back. If this was us failing to move out on time we would be charged but no accountability on their end to help us in the predicament they place their residents. Overall living conditions were good. Thankfully good neighbors and never had an issues In that regard. Moving out and doing final walk through property manager never showed up or gave us a courtesy call they were going to be late. Attempted to call main office but still had their phones forwarded to voicemail during working hours. Going there and hear the "Oh he should be there". Well yeah he should be there, he's an hour late. He never ended up showing up. A final walk through was completed without us being there so we don't know what they deducted us for. When we asked for a copy they told us we have thirty days. Overall, dealing with the company has been a nightmare. They don't get anything done, unorganized, and just lost patience for a company that doesn't have any regard for you or showing any willingness to provide any type of quality service. Thank you for giving us a reason to move out & get our forever home taken care of.

Whatever you do DO NOT rent from Campbell Properties They…read moretook over my lease from prarie Properties and they have a lot of "miscommunications" They would not let me out of my lease and every candidate I sent thier way conveniently had a "miscommunication" of some kind (missed appointments to show the apartment and did not email an application to a candidate that was interested to name a few "miscommunications") Also did not respond to maintenance requests in a timely fashion and it's almost IMPOSSIBLE TO GET ANYONE ON THE PHOME it almost always goes to voicemail and voicemail is usually full Would give negative stars if at all possible

tried renting and gave them every thing they requested for consideration, then was rejected for the…read moresame things He said would be acceptable . I feel strongly that it was because of a racial bias and would hope nobody else has to go through the humiliation that Keith put me through. His manager John is a liar and slandered my character , this is a very crooked company , they definitely are biased to people who don't look the "right way" to them . They did not give me and my wife an acceptable reason for rejecting our application . Keith asked us to do two things and then he felt he could approve us , we fixed those two matters within a day and then he calls my wife and says that I'm a criminal for a possession of marijuana change from 30 years ago when I was a kid . I encourage everyone to apply anywhere else , these are not nice people, and they are completely unprofessional in the excuses they make up to deny you rental rights, someone needs to report them .

I would never ever recommend Cornerstone. Terrible maintenance and management sucks! Never fixed…read moreanything. Tried putting a stove knob for dryer knob. Move out we spent hours cleaning management during walk through said "looked great" then sent a huge bill on top of keeping deposit for "cleaning" manager accused us of having large dogs or cats with no proof trying to find a way to replace 15 yr old carpet on our dime! When trying to discuss with management it was one lie after another. Got accused for changing closet doors that their own maintenance changed. Management Absolutly Horrible. Live on the streets before renting from Rita!

First off, I would like to say that I purposely did not give Meridian Property Management a review…read moreuntil after we moved out of their rental property; mainly, because I had read several reviews where past residents all stated, they did not get any of their deposits back. We actually had a pretty good experience with the Management Company. Our leasing agent Jason was very outgoing and professional. Our family had rented the property while residing in another state. Jason went out of his way to make sure we received photos of the rental property. He and the ladies in the office took all our payments by phone and waived some of the credit card fees to pay for the background checks and deposit. We had an incident where after we moved in, I noticed there was a crack in the sink, only because I had spilled some of my makeup in the sink and it filled in the crack. I called them and they did right by us and document the crack. Overall, after moving out, we received $1671.03 of our $1895 deposit back. I believe we did this by following their cleaning move out list to a T. · The only thing I did not agree with was having to pay for a blind in our Master Bedroom. You see we had a California King Bed and the headboard covered 50 percent of these blinds, so we didn't even bother using the blinds in this window. We only figured out the blinds were broke because we were cleaning the window track as part of the specified cleaning items on the list. My only suggestion would be to check absolutely everything when doing the walk through. I was a little disturbed to see their was oil left in our garage and trash in the dumpsters when we first moved in. But we just got a little kitty litter and cleaned the oil up. Also, when we moved out the trash pick up had already came, so they kindly pushed it out for us, since we were moving out of state. Since, we have rented a lot of home due to my husband's lengthy military career. I would say this is probably one of the most honest and fair companies we have rented from. So, Thanks To all of the office and Maintenance Staff for the 14 month experience while renting from you. Sincerely, Residents: - Tammy, Dewey & Steven Brogren

I wouldn't recommend to ANYONE! Not only will you not get your deposit back, they billed me for…read more5,000.00 garnished my wages and almost 3 years later I received paperwork from courts saying I owe them another 17 thousand!!! I could've bought the damn place for that! Worst decision in my life for it's now affecting me getting a place now!! Communication sucks and it's just a no good company! Save your money and sanity! Only gave one star cause I had to not because I think they deserve it!

Absolutely loved renting through Epic!! I lived at The Lights for 3 years and never had any issues!…read moreThe staff are so kind and welcoming. They are super quick with maintenance requests or any other issues you might have! The property is always clean and quiet! Loved that I was able to enjoy the live entertainment for free, straight off my balcony! Such a unique aspect to this apartment!

During checkout we were informed by EPIC that we would be charged for a few minor items, but most…read moreof our deposit would be refunded. To our surprise, approximately a month later, we received an invoice by mail amounting to $1900. Initially believing it to be a mistake, we promptly requested photographic evidence of the alleged damages. Our property manager acknowledged that the painting charges appeared unusually high and expressed her intention to review them with the individual responsible for the checkout charges. In response to the provided photos, we submitted a video and time-stamped pictures contesting the paint charges. It became evident that the majority of the purported damages had already existed upon move-in, leaving only two nail holes, two nails, and a wall scrape to be accounted for. Despite having documented evidence of the property's condition at the time of move-in, the company insisted on levying unjustified fees. I was directed to Paige Krodel who not only dismissed my concerns but also demonstrated a remarkable lack of professionalism in handling the matter. Krodel said "I'm not a professional painter so I am unable to describe what they all did in the unit". Krodel did remove $75 of the $450 painting fee, however, according to the invoice $75 is all we should have been charged. She was unwilling to admit their mistake and adjust the charges further. It is disheartening to discover that such a large rental company would engage in what can only be perceived as an opportunistic and unjust endeavor to extract exorbitant amounts from tenants. Furthermore, this is not an isolated incident, as I have come to learn that EPIC has earned a notorious reputation for imposing arbitrary charges and penalties upon tenants, seemingly as a routine measure to augment their profits. An additional issue arose during our move-out process when we left cash on the counter for the scheduled carpet cleaning. To our dismay, my husband discovered the night before the cleaning that the doors to our apartment were unlocked, and the cash was missing. After investigating, it was revealed that another carpet cleaning company, unauthorized by us, had entered the unit and stolen the money without performing any services. Moreover, we discovered that our property manager utilized her husband's company, which she is listed as the contact agent for on the Secretary of State's website, to replace the carpet throughout the entire unit. While not necessarily illegal, this arrangement raises concerns about conflicts of interest and questionable business practices. In light of these unsettling experiences, I feel compelled to caution potential renters about EPIC's practices. As a tenant, I had expected transparency, fairness, and professionalism, but my encounters with this rental company have been disheartening and disconcerting. I sincerely hope that this review prompts EPIC to reevaluate its practices and strive for a higher standard of integrity and customer service. Until such improvements are made, I cannot in good conscience recommend their services to others.