Elaine is the best ! Great customer service ! I called several travel agents, Elaine explained…read moreeverything very clearly.she finished the application very quickly while I was in her office Gene

I tried to get my own visa on the consulate website but it was glitchy and impossible. Elaine made…read morethe process easy with a google form. She was quick to respond to texts and questions too. Highly recommend!

My partner and I recently visited China on a China Tour that my travel agent booked for us. We…read morejoined the tour in Beijing and flew from Honolulu to meet the group. We were fortunate to have just a group of 5 people, which made it very nice. We visited Beijing, Xi'an, Guilin, then a 3 day Yangtze River Cruise and ending in Shanghai. This was my first experience on a guided tour. My partner and I decided that if we were going to China, a tour would be the way to do it, vs. trying to do it on our own. China Tours does an excellent job of coordinating everything. In every city, your English speaking guide meets you and they were all knowledgeable and friendly. The hotel in every city is 4-5 star and excellent. Each one had a fabulous breakfast buffet that was a perfect start to your day of touring. Cons- it's a tour group so everyone has to stay together. There is a lot of walking, so be prepared. The guides tend to downplay how much walking is required. They say 30 minutes, not too many steps. An hour later, they say, only 30 minutes more. To meet the boat for the Yangtze River Cruise, you walk over an hour an a half down hill and then down steep steps with your carryon luggage. If you're not in shape or a senior, like I am, you will be hurting. After the cruise, we took an almost 8 hour train ride to Shanghai. I was shocked, when our train tickets were for second class in the last train car. My partner and I were sandwiched in the last row with non English speaking passengers. Why wasn't I asked if I wanted to be in first class when we booked the tour? The other three people in our group were in first class. I'd have to say that was one of the worst experience of my life. They other confusing thing is tipping. The other 3 members of our group prepaid their tips. We did not, being told to pay the last guide in Shanghai and all the guides in the other cities would get their share. Almost every guide asked for their tip and said the travel company does not pass the tip onto them. We were all obligated to tip them. China is a fascinating country and I'm glad I finally visited it. Having a guide is absolutely necessary. In retrospect, it would have been well worth it to hire a private guide. I would have loved to have been able to say, tired now, go back to the hotel, see you tomorrow. Guided tours keep you on a tight schedule and the group needs to always stay together. Many travelers like taking tours. If you do, you will like China Tours!

Distress in the family!! I bought a tour to Thailand for my December break from school from China…read moreTour. My husband and I were going me meet up with our daughter, currently working in India. I called China Tour, spoke with Vivian, who told me to buy the tour on-line and we could make any adjustments by email. So, I bought the tour on 25 October. Yesterday, I get an email from the supervisor (Jim Li), telling me "Some guests just cancelled their trips to Thailand, so we don't have enough people scheduled to operate this trip." When I emailed him back asking if there was anything he could do to help us, his response was "So sorry about that! We are not able to make it happen. " I let him know how unimpressed I was with his service.

Helpful in assisting me in applying for and attaining my 3 year old son's Chinese Visa. The process…read moreis always somewhat annoying and strict, but necessary, I guess. Their office suite is in the Diamond Star building in Hmart plaza on the 3rd floor. Call in advance to set up a time to go and have all of the docs ready. The cost was $260 for everything - on expedited return. Efficient, responsive, gets the job done pretty quickly. Their prices are a bit more expensive, but they'll take the stress and annoyance out of having to apply for a visa yourself - unless you'd rather DIY and go through the cumbersome process on your own!

David and Karen are EXPERTS in all things CHINA, which is what I needed their help with…read more David has been helping me and has answered all of my questions and they will go the extra mile to help you. Especially if this is your first time to China, you REALLY should talk to them. They will provide excellent service and the BEST FARES you will find. Additinally they can give you tips about where to go, what is best to suit your needs, etc.

I am very disappointed about this travel agency !!!!! I am not a picky customer but when the time…read morecomes they should really provide better service. My husband recently went to out of country & he wanted to extend his return date. I emailed them very kindly asking for some information or some other options. But they replied with a mere "Only can change with the airline directly." This travel agency could be a little less indolent and more helpful. When you're working with a business, you can only see if it's a good business when problems arouse and how well they handle those situations.

I was skeptical about this travel agency due to the previous review but I decided to give them a…read moretry. I'm really happy I did because the agent there was extremely helpful and fast with the visa process. Lai Lai Travel Agency is somewhat hidden on the 2nd floor of the business complex. It's a small office run by one Chinese agent who is fluent in English but is probably better/more comfortable speaking Chinese. It wasn't a problem for me to communicate with her in either English or Chinese. Because my DL has a NorCal address listed (and should then go through the SF Chinese Consulate), the agent told me that processing it through the LA Consulate would give me an extra fee unless I showed proof of residence in this area. She was so helpful and explored all the different ways I could do this - water bill, bank statement, even a current student ID with an address on the back. She really wanted to help make sure I avoided any hidden charges. The agent also had my visa processed within 3 business days! Working with her was so simple and straightforward. I'll be coming back here for my next trip to China!

Edison was very helpful. He arranged everything and made my life much easier. I'm not sure if he…read moreis still doing travel, because there is a new sign that says Construction.

From the owner: Best services and price with Flights priceread more

My girlfriend, brother and his wife booked a tour through Globotours for Vietnam and Cambodia. The…read moretrip was loaded with excursions, flights, transfers, tours and guides in different cities and countries. Ning at Globotours went above and beyond before, during and after our trip to make sure everything went smoothly. There were a million chances for something to go wrong or a miscommunication - nothing but perfection. It was the trip of a lifetime, everyone had an amazing time and the logistics were flawless. I would not hesitate to use Ning and Globotours again!!

I had the pleasure of arranging a trip to Bali & Singapore with Globotours. My point of contact…read moreNing was an effective communicator & reached out via telephone & email several times throughout the planning process. Ning shared all the necessary details for the trip prior to our departure so I knew exactly what to expect. My flight, hotel accommodations, tour arrangements & transportation were all excellent throughout my journey. I highly recommend & look forward to traveling with Globotours again.

just went on a tour with these guys they are in direct…read morecorrelation with spring-tour.com so they are an OFFICIAL tour company for china (which is really important) these guys were great and prepped everything for us they handled every detail including our issues when we called from china during the tour so all we had to do was kick back and take a lot of pictures and get fat eating the food we did not take the standard package tour cuase my aunt wanted to see other things and everything was handled so smoothly one would never know we built a custom tour the only reason why im not giving them 5 stars is becuase there is one hitch and actually its not really a hitch because it really soured our experience for the day: part of the tour involves little visits to tourist trap educational facilities eg, silk manufacturing warehouse, massage health spa et al and when i say trap im talking about they giant big bear snares now - the educational part was really kinda interesting but then they want you to buy stuff DO NOT BE A DUMB TOURIST DO NOT BUY ANYTHING! JUST RUN BACK ON THE BUS!!!! they have this down to a science they pressure sell you in a small room to buy their product such as silk comforter or chinese herbal medicine now while the products have some merit they dont have merit at those prices! (you can get it all cheaper in the states and you dont even have to carry it back) if this doesnt convince you - then maybe this will - the tour guide gets a kick back when you buy stuff yeah - think about it ...

From the owner: Shanghai Spring International Travel Service U.S.A., Inc. was established in 1992. After 24 years'…read morededication and tireless efforts, now it has become one of the largest private travel agencies in Los Angeles. It is a branded operation of Spring Airline (self-owned airline company). Our business is covering the area of in-bound and out-bound tour markets. We also provide travel and tourism related services to the public on behalf of suppliers such as airlines, car rentals, cruise lines, hotels, railways, and package tours.

I worked with Bikram. He was very helpful. Car rental prices were good. He works with most of Car…read morerental companies and offer competitive pricing. He also offered Car Rental Insurance, which is much less than Car Rental companies. I will definitely use Anywhere Travel & Tours again as a rental car agency.

Worked with Bikram. Very knowledgeable. Rented car from him 2 weeks ago. Great support. Renting car…read moreagain for tomorrow. Highly recommend this Rental Car service.

Incredibly helpful, patient, and friendly folk work here! Helped me through every hoop I needed to…read morejump through with the DMV. Can't imagine I've gone to the DMV all these years when I could've simply gotten help from the knowledgeable people who work at AAA. I'll be back in October!

Came in to use the notary service they offer and was told they didn't offer it today because they…read morehave limited staffing and to try the Fullerton office. When I mentioned it was 20 minutes to closing and I wouldn't make it she said sorry, which was nice, but still left me without a notarization and having to find the service somewhere else. Also stinks to pay for a service that comes with my premiere membership.