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    Optimal Performance & Physical Therapy

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Optimal Performance & Physical Therapy

    Physical therapy

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    3 years ago

    Helpful 3
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    Love this 3
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    Westchase Orthopaedics And Rehab - I love this bike. #IfICouldFly

    Westchase Orthopaedics And Rehab

    3.5(22 reviews)
    1.4 mi

    So disappointing…read more Moved to FL and found myself dealing with an old shoulder issue. I was in sooo much pain. Went in person on a Monday and asked about next available appointment. The woman at the desk truly seemed to take pleasure in saying it would be months before I could be seen. Honestly, I've never thought that about any medical office but she was sneering and laughing. I told her I'd been in 10/10 psin since Friday night. I'm not a drug seeker ( or I would have gone to an ER). I wanted a consult and possibly a guided steroid shot to stop the pain. Major mean girl vibes. How about offering to have a doctor call me? A nurse? I told her I had no ortho in FL and this issue had been dormant for years. Edited for typos

    went to Dr. Lao several times for physical therapy, but each visit felt more like a quick…read morechiropractic adjustment than real therapy. He usually spent only a few minutes with me, which I found disappointing for the cost. At my last visit, I arrived before another patient, but he chose to see her first. When it was finally my turn, he spent less than five minutes -- just a quick neck adjustment -- and then left. I was left lying there for about 30 minutes without him checking on me, until I finally got up and left on my own after being in his office for exact an hour. On top of that, when I felt I didn't receive proper treatment, I called and asked for either a reimbursement or another therapy session at no charge since he hadn't done his job. I made sure the receptionist understood that I wasn't going to pay, and she said, "Okay, hold on, let me check with him." When she came back, she told me I could come on a specific date. After driving 35 minutes to the office, she then told me I had to pay $95. I reminded her this was supposed to be a follow-up for the treatment I never received, but she insisted she had never confirmed I wouldn't be charged. Such a disappointing and unprofessional experience -- both with Dr. Lao and his receptionist. For the high prices they charge and the lack of care provided, I cannot recommend this practice to anyone.

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    Westchase Orthopaedics And Rehab - Simeon Lao, PT and Dr. Patrick Horan, MD

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    Nucci Medical Clinic - waiting room

    Nucci Medical Clinic

    2.9(11 reviews)
    0.5 mi

    . Nucci and Dr. Hunt ,I don't have the words to properly express my deep gratitude to you and your…read moreteam. It's not just the expertise and professionalism of "fixing" my right shoulder, or the mechanics of surgery (Dr.Hunt) which was amazing by the way ...it's much more ... the entire approach to care you and your team provide. The willingness to reassure me all the way up until I went under and when I was in recovery how everyone on staff checked and double check to ensure and reassure me that everything went well. Ensuring my Cousin was informed of my recovery and also made comfortable while she waited during my surgery.I appreciate each and everyone of my doctor's ( Dr.Nucci and my surgen Dr. Hunt ) and the entire office staff ( my ladies, and gentlemen on the front desk, Ms. Markeshia, lab staff, doctors assistant and the surgery team ) for your professionalism, kindness, support and excellent genuine care thank you for all the big and little things you do to heal , encourage and care for me and so many countless others. You are deeply admired and appreciated. You guys rock!!!

    The front desk staff is super annoying. She rambles on and acts like every day is her first day…read more Dr. Nucci is regularly late for all my appointments. I've been waiting for results for my MRI due to severe pain, and they keep telling me they didn't get the imaging report. No call, no update, nothing a week later.

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    Optimal Performance & Physical Therapy - physicaltherapy - Updated May 2026

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