The lady that helped us was really rude and didn't even let us start the process before saying that…read morewe wouldn't be approved I DO NOT recommend this location

last feb. our only car broke down like a week before we were supposed to get our income tax. my…read morehusband works in cedar creek and we live in manor. OBVIOUSLY public transportation was not an option. two other places would only approve him for like 150 and 180. ridiculous! he has a good job, we own our home free and clear but he didn't have much of a credit history. KC gave him 500 on his SIGNATURE! the ladies who run the office are super sweet and friendly. we might not be able to put much into our savings account these days but we know if we that is a resource for us if we have to come up with cash fast.

I've tried a couple of similar services before, and this one definitely stood out. Their…read morecommunication was consistent, and the results came back faster than I thought. The site could be a little more intuitive, but that's a small thing compared to the great support I got.

this service really does have awesome customer service. I required some unexpected medical bill…read morefunding, and Kerry smoothed everything out for me without any stress... they were fast professional, and extremely friendly. I honestly couldn't have asked for better service.

I can see why they have a rating of 1 star. Their door says…read moreopen on Fridays at 9 The site says 9. It's 9:22 and these fools are setting up. Either they are late or They open at 10. Either way, it doesn't cost much to buy a new number sticker to replace the sign on the door.

Monday 9/30/2019 1:30pm I'm a current costumer of this…read moreinstitution But this location is The worse service i have received by Veronica she is alway acting rude. I'm Hispanic she looks Hispanic as well maybe that's the reasons she treat her community the same way how she is been treated. Veronica please learn from this white community treat other the way how you want to be treated. Respectful with a beautiful smile not just asking In Spanish Dime Dime ? Tell me tell me? That's not the way how you ask your customers if they need something. Please be courteous and ask. What can I do for you ? I may not never attend the school here in this country but I'm learning every day from this American people's. Please if you are not able to handle the bank institution let's get it a taco truck and sell some tacos Bro. I remember when you find out my good credit that day you send someone to ask me if I want to apply for the credit and I told the lady that you send. No I don't want anything I don't like the way how she take care me. And I walk away.... Please excuse my bad typing

Came in to open a new account. Staff was super friendly and very helpful. The process was quick…read moreand they have vary competitive fees for services.

Fast friendly awesome service. Trey I see u still here!!!! I've been here almost a decade. Omg time…read moreflies by so fast. Our family continue to grow as unity.

Worse ever...can't believe I used to bank here and had a car loan. Today at 1:50pm July 13, I…read morecould not even get change for a $20 bill because "I was no longer a customer." What a failure in people skills oe even thinking of future customers. I will make it my goal to inform all of my students to avoid this chain at ALL costs. Thanks for nothing UFCU!

I have been a member for 32 years. With their introduction to a new website/online banking... UFCU…read moredecided to get rid of all of my contacts over 32 years, without notice. Rather than re-input on their site, Ive decided to change banks New website is TERRIBLE. User experience is sophomoric . They obviously didn't spend the money needed for a smooth transition and website. STAY AWAY!!!!!

Lady in there wouldn't do a loan because it was not big enough. So she wanted to pawn me off on…read moreanother one of there other store. LAZY AND UNPROFESSIONAL I do not recommend this location.

Amazing experience with Miriam, she's so welcoming, kind, supportive!!! Thank you for an amazing…read moreexperience