I went in for my 6-month check-up yesterday to check the status of my eyes since I have Type One…read moreDiabetes and Pigment Dispersion Syndrome. Anyone entering the hospital building has their temperature checked by a nurse at the entrance and is banded with a green wrist band to show they have been screened. This made me feel safer going into my appointment. The receptionists at Envision were pleasant as always during my check-in and copay process, and within a few minutes I was taken back for the start of my appointment. Everyone was wearing masks, and there was lots of sanitizer available. The tech I had was great with wonderful bedside manner. He made sure to ask all the right questions, cleaned all surfaces in front of me, and explained the process of what went on during the OCT. The chairs throughout the office have all been recently fixed by Dr. Davidson now, which he mentioned when I got to see him for the end of my exam. Thanks for that, Doc! Overall, I had a great painless visit and received the same diligent care I always do when having my eyes looked at. Thanks so much, Envision Team!

If you choose this Ophthalmology group be prepared for changed appointment times and locations…read morewithout your consent or acknowledgment. They simply change their schedule without considering the patient, and you won't even know it until your day prior reminder. Make certain you read all the details, because chances are it's actually a different time or place, not simply a confirmation. The staff is completely indifferent to any inconvenience this may cause you. I had problems after a procedure, and the attitude I received from the individual taking the call was unprofessional, as if surely I was mistaken. The general attitude, even with the doctor was "get in, get out, we really don't want to be here".

Have been seeing Dr. Smith who was trained at the premiere Eye Hospital, Wills Eye in Phila., PA…read more He is genuinely caring, helpful and tries his utmost to help you. Previously I had a retina doctor said he could do noting for me. When I went to Wills Eye...they recommended Dr Smith because of his training and their respect for him. He save my sight... thanks to Dr Smith. Have I had to wait...yes, but it is worth it to received quality care and save my sight.

I have never had an appointment last less than 2 hours. For each of my visits I got taken back…read moresoon after I arrived. But then I saw one person, and was sent back to the waiting room for at least a half hour. Then I saw a second person, and was sent back to the waiting room for 45 minutes. Then I got called in to the doctor's office where I sat for another 10 minutes and waited. And when I mentioned something about the length of the wait no one, including the doctor apologized. They absolutely didn't care. They just said that that's the way it is around here. Most other places you have to wait when they walk in they immediately say sorry about the delay. I don't know why these people have such an ego that they don't care that they make you wait.

When we arrived for our appointments, my husband and I were immediately welcomed in and the team…read moreworking had a process that was smooth, consistent and well executed. There wasn't a time when we felt ignored or overlooked. I really enjoyed experiencing the enthusiasm and knowledge of everyone on the team. I appreciated the care and reassuring manner of Dr. Secoy. Before this appointment, my husband and I had been seeing a different specialist in a franchised business, and although the physician was knowledgeable and efficient, the set up there was very business minded, get them in, get them out and the sincerity and warmth was just not there. In conclusion, we had a great experience and look forward to continuing care with Dr. Secoy and the team.

I usually think you want the big office when it comes to health care. Less worry out getting…read moreappointments or vacations etc. Well after being a patient at a place that rhymes with larkson for years. When I needed them for an urgent visit they told me in about a month I could get in. My wife was a patient at Manchester Eye Care and Dr Secoy. Received a same day appointment and antibiotic prescription. Perfect follow up appointment and for years now Dr Secoy handles all my routine appointments and corrective lenses. Eyecare the way it should be! Cannot say enough great things about Manchester Eye Care.

Great staff from the ladies at the front desk, the girl who makes additional appointments if…read moreneeded/ to the nursing staff/tech assistants to the doctors. Staff has a great sense of humor.

I've been going here for approximately 5yrs for my dry eyes and diabetic eye exams. I also go to a…read moreregular ophthalmologist at another office but 1-2 times a year I have to see this specialist too. While I believe the equipment is good at diagnosing the severity of your condition, I haven't been able to get any real answers or any new positive changes from the doctor on what will help. I feel stuck here with too many unknowns. The one thing I don't like about the office is the wait times. My time there is normally several hours and you're moved from one room to another about 3-4 different times. When your glasses or contacts are taken off it makes it hard moving around to so many rooms so much. I wish they sold glasses at this location and I could make it a one stop shop, but it's more about optics scans, photos of the eye and vision testing.

Dr. Blankenship is awesome. Takes his time, explains everything very well. Highly recommended!!read more

Despite my 12+ years of using Hill they would not release my most recent prescription without a…read morerefraction exam and added expense. They had told me just weeks before the scrip was still good. Nice people for the most part; a crappy business model. I'll be moving on down the road.

My wife and I have both recently started seeing Dr Chiu and we both think he's been great. We are…read morephysicians ourselves (though no affiliation with these guys) and we're very particular about where we get our medical care. The doctor was excellent and I was surprised at how much time he spent in the visit and how thorough he was, giving helpful written notes and explaining his plans in detail. The office was very clean, in fact there were staff buzzing around wiping down surfaces literally every few minutes. I felt very safe re: covid risk. Efficiency was good, too. I was registered as a new patient and brought back within about 10 minutes. Arriving 15-20 minutes before your appointment time really helps, especially since the new patient paperwork is about 6 pages long, all on paper. One note on that paperwork, and having to do with the one-star review I saw here: I noted that review before my first visit and I'll say that the financial forms very clearly state that there can be additional charges for a contacts exam. I've seen a few ophthalmologists here and in another major city, and this is absolutely standard everywhere. Vision vs medical insurance can be weird, but yes, there can be separate charges. This is a medical office (MD docs who are surgeons and doing a lot more than checking your glasses prescription) and if you do more vision stuff (think optometrist) then there can be a separate charge. I think the largest amount stated on the paperwork was $45. This seems pretty reasonable to me, since I'd pay that if I went to Clarkson eyecare for a new glasses prescription. I go to an ophthalmologist to monitor medical eye problems like I would see any other specialist doctor. If I get a new glasses or contacts prescription at the same time, that saves me a trip somewhere else. In summary, don't be worried about sneaky extra charges, everything seemed totally standard to me.

I reached out to the Des Peres Eye Center as a new patient. I called the location (Arnold, separate…read morephone number) where I wanted to have my appointment. I confirmed that they took my insurance. When I arrived at my appointment, I learned that it was at the Manchester location. After driving across town to the Manchester location, I informed the receptionist that I called the Arnold location initially, but they set my appointment for the other location, but never told me. And that even though there are separate phone numbers for the two locations, they both go to the Manchester office, but there is nothing noting this. She didn't seem to care or realize the confusion this would cause. I then handed her my insurance card when she informed me that they don't take my insurance. She explained that they take the medical insurance with my company, but not the vision insurance (this is an eye center). At this point, I cancelled my appointment and left. Huge waste of time!

Fresh from an appointment with Dr. Steele, I am writing to highly recommend him and his team for…read moreyour optometry needs. Steele Vision is the independent optometrist associated with the Costco in Manchester, MO. This is my third visit to a Costco-affiliated optometrist in a third different state, and by far this was the best experience (all were very good, this was best). Mr. M. was in town for a brief time and desperately needed to get a post-COVID eye exam in before subsequent travel. Setting up an appointment over the phone was easily facilitated by his polite, friendly, and efficient team. $70 for a non-contact lens examination (I believe it is $99/$100 for the contact lens exam). The team observed COVID precautions, all wore masks, seating inside was limited while the hand sanitizer was abundant. Check in was a snap and within minutes Dr. Steele had finished his prior appointment and I was being seen on time. Things started out really well, when Dr. Steele turned to acknowledge me while he was wrapping up with another patient and told me he would be with me in a quick moment. The exam features a standard battery of eye tests (such as glaucoma "puff-test," slit lamp exam, which I won't get detail), I will note that the test did not require dilation (where dilating drops are instilled and you have 20-30 minutes of impaired vision after the exam). I am assuming that the equipment used is of the newer sophisticated variety that obviates the need for dilation. If having your pupils dilated is important to you, definitely ask about this because it was not given as an option (not that anyone would want this option...it is uncomfortable). What was very impressive about Dr. Steele's style were his: fast and efficient pace or work, his friendly attitude, his interest in explaining eye anatomy and answering questions, his clearly conveying options, and thoroughness. Point 1 Time: I was in and out in 15 minutes. 20 if I include my getting to check in, waiting at the front door, and then my time paying/checking out. Dr. Steele had everything efficiently running and his workspace was very clearly and cleanly organized, allowing him to efficiently move around and conduct the examination without it being too cramped. Point 2 Friendly: Whether it be his friendly comments about us all battling through COVID or his casual chatting about where I live in Virginia. If you're at all uneasy about visiting a health provider, Dr. Steele is the one you want to visit with a calm, chill, warm attitude that comes across right from the get-go. Point 3 In-depth explanations: Though he was clear to point out that he won't explain if patients are not interested, he was quick to efficiently and clearly explain eye anatomy and variations in my eyes. His explanation of variation in nerve anatomy and distinguishing between variable physiology and pathology were solid. Though he was speaking in technical terms after being asked a few technical questions, I got the distinct impression that he could clearly explain potentially complicated ideas (such as astigmatism) in everyday clear language. Point 4 Q&A: It was easy and great to be able to quickly volley questions to Dr. Steele and he hit them back like Federer. Super efficient, open to fully helping me to understand. Point 5 Options: When it came time to understand my options for glasses, he carefully and clearly described three different options to meet optimal needs, budget, and ease of use. You got the feeling Dr. Steele really wanted to be sure you got the best glasses set-up. Point 6 Thoroughness: As is should be, Dr. Steele performed a thorough pre-exam health screening asking about a family history of eye disease, current prescriptions, and any precipitating factors that brought me into the office. Throughout the eye exam he was taking time to demonstrate different eye settings and highlight differences, being certain that I had achieved the best prescription. There are people who do their job and go through the motions. There are others who have found a great niche work environment. Dr. Steele recounted how he used to work at a large group practice where he felt rushed, but now found a better place where he could spend a bit more time and have better patient outcomes. Similarly, his team of support staff (both clinical and administrative) are fantastic and worked really efficiently to assist patients in a friendly manner. Shame on me for not asking their names, they were fantastic and deserve credit too! If everyone had the same pleasant demeanor and attitude about serving patients and promoting health as Dr. Steele and his staff, we all wouldn't mind visiting the doctor.

I had an emergency eye situation and was not hopeful that Dr. Steele, my very reliable but annual…read moreoptometrist, would make room for me within an hour's notice but Dr. Steele and his team got me in asap. I had an acute cornea abrasion and Dr. Steele accessed me, provided some medicinal help, then made the call to a cornea specialist where I was seen within 12 hrs. Dr. Steele was compassionate, helpful, and most importantly, treated me like I was the most important person in his life at that moment.

Dr. Jones promptly scheduled my pre-surgery appointments. She has a refreshing direct approach that…read moreexplained risks. Estimated costs were accurate. Surgery and followup went well. I couldnt ask for a more qualified physician or better experience. My vision was fully restored - total game changer.

Very friendly, very helpful. As my eyesight started to blur from age, Dr. Jones helped me through…read moreall my options and carefully explained everything. I highly recommend her to everyone.