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    Opera House atre

    4.0 (1 review)

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    15 years ago

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    AMC CLASSIC Dubuque 14

    AMC CLASSIC Dubuque 14

    3.6
    (21 reviews)
    49.6 mi

    Yes you can watch many first-run movies on TV now, but I like the BIG screen. That is the real…read moremovie experience. AMC provides what I am looking for! This AMC is relatively easy to get to and there are a number of good food places nearby if you want "dinner and a show." Parking in the very large lot is easy since attendance is low. We have seen a number is shows where the theatre was nearly empty (saw one that was a "private screening"). One complaint: the parking lot needs a serious resurfacing; beware the pot holes and low spots. Service is fine. Limited staff like everywhere, but the job gets done. I can see why some might pass on applying. Here's a story from 2 nights ago. I witnessed an angry customer show why customer service is a deterrent to young, new hires. An old guy gave a young new employee $X.05 to pay for tickets costing $Y.02. Change was to be $Z.03. Totally confused the kid. Why? No one knows how to make change any more because the cash register does the computation. And somehow the cash register didn't tell the kid the change. The old guy went ballistic. Yelling at the kid. Making a scene. Absolutely NO need for that. An older employee at the adjacent register helping us apologized, but the old guy wouldn't hear it--he continued. The adult employee said something like, "It doesn't help the kid by yelling at him." The old guy still went on and then even continued to grumble about it to his wife as we walked into the theater. What a crab (comment edited for publication ). Kudos to the adult employee for standing up for the kid! Concessions are as one would expect. Restrooms could be cleaned more often. Not horrible, but floors get a bit slick with moisture in the men's room. Theaters are nice. The chairs will rock, though this location is not equipped like the newer ones with recliners and with food service. Multiple screens make it easy to find a movie to enjoy. We will go back. Rating:

    The movie was great. The service and ambience...not so much. I'm not one to complain, but a movie…read moregoer should be able to expect a clean and comfortable experience. Theater was hot and the air conditioning was not on in that theater. Everyone that walked into the theater said it was hot. Spoke with the "manager" twice about it, before the movie started and was told he was working on resolving it. Spoke with the same "manager" after the movie and he downplayed the whole thing. Don"t plan to go back-last resort only.

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    AMC CLASSIC Dubuque 14
    AMC CLASSIC Dubuque 14
    AMC CLASSIC Dubuque 14

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    Opera House atre - theater - Updated August 2026

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