Irene is a pro in the industry. She is a straight shooter…read moreand really knows everything about WordPress. Too many web designers confuse the customer in hopes that they can charge more. She is very honest and this is so rare and refreshing. I have dealt with too many bad ones. She also has suggestions of what your website needs for any updates. You feel safe in her hands. Her work is very thorough and I highly recommend her.

I had a bad experience working with Irene Milhorn, owner of "The Wordpress Expert," a two person…read morewebsite development business. It started at the beginning of September, 2025. I have an old website,over 20 years old, which naturally was developed on a desktop. This website is large, with many images, and is an informational non-commercial entity. Irene looked at my site, and promptly presented a very reasonable bid: in hindsight, too good to be true. Irene's bid to update my website was based upon making a few quick and easy wholesale changes, such as changing out the theme and applying a new navigation/directory, which I essentially provided for them. I approved the bid, and three weeks later, I was presented with a test page (the shortest one) with the new Divi theme applied. Upon review, I discovered that the text had moved, becoming misaligned with the relevant images. It then became apparent that each page would have to be worked on individually, aligning the text when necessary, and reducing image size as well. Since it was now clear that my website job would take more work hours than Irene anticipated, she decided to shelve my project, and work on other, more straightforward, and profitable projects. Irene and her work partner then deceived and gaslit me around the notion that actual work was being done on my site, when in fact, nothing was being done. Only after the beginning of 2026, and after repeated probing questions from me, like "what pages have you completed so far?" was the real work actually started on my website. I had been asked to set up a second, developmental website so that work could be performed without having to affect the original site, which I did. On January, 11, 2026 Irene sent me a long email, informing me that "The Website Expert" was quitting my project, effective immediately. In this email, Irene laid plans to close down the project, which included merging the development site with the original site resulting in the udpdated site (new theme and navigation only) going live. After the merging of the two websites, there were many problems: 280 images were lost, some were still available in my image library, others, dating from the early years of my website, were only retrievable through the wayback machine. Along with the images, the captions were lost; some of these were extensive. Furthermore, the general layout of the website was very jumbled and without question, worse than when "The Wordpress Expert" started work on it. I had prepared a paper for an international trade journal that was contingent upon completion of the website and referencing it, which I had estimated on an October or November completion. Now that it is February 2026, and the mobile version is still not ready at all, given the publishing lag time of the journal, I will not be able to publish before the annual conference, which I had planned for. If "The Wordpress Expert" had taken a careful look at my website back at the beginning of September when bidding for the project, I think Irene Milhorn would have seen that the project required more than a few wholesale fixes. After shelving the website project's real work until after the beginning of 2026, only then "Wordpress Expert" did really discover the inherent problems with loading and picture files, etc. When I went through the desktop version, in late January, '26, aligning text and reducing image sizes, I did not experience those loading problems that Irene reported. As a result, 4 1/2 months were lost, when this problem could have been uncovered back in late September! If Irene had approached me about quitting then, it would have been far less damaging. I was not planning to write a Yelp review about my experience, because that is generally not my style. But my position changed when Irene insisted on being paid the remaining payment which was due upon completion of the job. But the job was not finished: they quit. Between early October, and February, 2026, Irene sent me 12 payment notices for the "balance payment due." Obviously, this was done far in advance of project "completion." For 40 years, I ran my own small business, which also included projects that would take several months. Now, most of those projects were profitable, but some were not, but I never quit a job midstream. I see here now in Yelp reviews for "The Wordpress Expert," that another client had "The Wordpress Expert" quit on them, so this is not a first for Irene. I paid the balance, because I pay my bills, but Irene did not deserve it. In the long run it is just as well they quit, because I no longer trust Irene "The Wordpress Expert" with my website and the years of work that went into it.

Frank is such a trust worthy, problem solving, IT genius who always brings order to the chaos and…read moresolutions to the problems. I'm so thankful to have discovered him, and have such peace of mind that he is part of my small business' team. I highly recommend!

Frank Bravo is calm, cool and collected when he helps me, taking over my screen and taking care of…read more(my) business with ease. Being Treasurer of a nonprofit is no picnic, but Frank helps me cope. I recommend him highly!

Absolutely terrible service and we are Merchante clients! We process thousands of credit card…read moretransactions from our customers (Merchante clients for over a decade), but recently needed to make a critical change to our credit card processing. We've waited 14 days for Merchante to respond with ZERO success despite our numerous attempts to make contact. They promise they'll call - but never do. We've had to SHUT OUR COMPANY DOWN due to the inability to process any more credit card transactions. DO NOT TRUST THIS COMPANY WITH YOUR BUSINESS. They will FAIL you and ruin your company. Either they are unbelievably lazy or incompetent or deliberately trying to hurt competition - DON'T TRUST THEM.

We are a new client. The service doesnt work and the support staff redefined ineptitude. We will…read morefind an alternative and encourage others to NOT work with MerchantE.

Like most I reached out to BHCS as it posted pretty good reviews. They came to my house to assess a…read morecomputer issue. It was essentially a data recovery issue that would take a couple of weeks. He explained the lengthy process, taking up to 2 weeks due to shipment of a part, running a particular software and the actual data extract. I called back after a few weeks and he told me that the part they shipped was defective and would need to begin the whole process again. I know that things like this happen often especially with older computers so I was patient with the situation. Well its a couple of months now with no update. I've tried to email the contact and website, call both phones but the vmail tells me that the mail box is full. At this point I'm not really sure how proceed and would gladly take back my new external hard drive if they cant recover the data. Anyone else have a similar issue with them?

Not only did Mike completely fix my computer, but I would also like to comment on what genuinely…read morekind people both him and Julie both are! I was having difficulty finding a reasonable place to get my computer fixed. I have a Macbook and the screen had cracked so much so that I could barely see anything through what looked like blue ink leaks. I called around to at least 6 different places getting quotes on how much it would cost to fix my screen. The apple store said something around $800 while the wefixmacs guys said it would cost around $400. When I called Business & Home Computer Services, they told me that it shouldn't take long to fix a screen and that it would only cost me about $80 (I had already purchased the screen online). It ended up taking them an hour or two longer than they thought to fix my computer, but Mike and Julie were so kind as to stick to their quoted price. I ended up paying them as much as I could afford, though :). Mike was able to fix my screen without ruining anything else on the computer (not an easy task to do on a Mac!). It works wonderfully and I love being able to watch all of my TV shows now on a beautiful, clear screen! AMAZING service and I will definitely go back whenever (or IF ever) I need anything else fixed.

Unfortunately, I have had quite a negative experience with Cambria Corporation. I own a relatively…read moresmall/niche website mostly using HTML & PHP, and recently contracted them to make some updates to the site. Cambria uses developers in the US, and in the Philippines - my experience has been with the group located in the latter - since their rates are lower. However, while the rates may seem attractive, the quality of work and communication are poor, and you may end up spending a lot more, taking a lot longer, and being very frustrated and disappointed. In addition to this, they seem to have high turn over in their staff, and they will shamelessly charge you for getting new developer's up to speed, which is quite appalling. As if that is not enough, unbelievably, they also decided to go over the original estimate without any warning, and considered some of the work 'out of scope' relative to the original estimate, but never re-quoted the job, so this was a complete surprise unti I received the bill. In fairness, they did end up admitting their fault and only charged for what was originally estimated. In summary, do yourself a favor and stay well away from Cambria Corporation for your software development needs.

I have worked with Cambria since I988 on several projects. They designed and maintained our order…read moreprocessing system that we still use today. Over the years, we have made many changes and updates to our system. During that time, I have mostly worked with two long term employees / programmers throughout all those years with additional support from others as needed. They are very supportive and provide excellent support with a fast response time. They are also fair and reasonable if any issues in or outside of the scope of work do come up. I think issues are a pretty common fact over the course of custom programming work so it's all about the communication. They are good to work with. I also use Cambria for my web and IT needs as we are a small business and don't need full time support. They have a knowledgable staff and great response time. They can either be onsite quickly or handle issues over the phone or even over the internet. Very convenient! I know and trust Cambria with my computer programming and IT needs.

Sumo Logic employs a shady practice by at least one member of their sales team where they mine…read morecontact information off of LinkedIn and refuse to stop contacting you if you request them to.

Michael was motivated to get the business. Even better, his team has the talent and skills to…read morecreate an amazing site. We are very excited to see the final product! Michael Schneider NEXT Hotels Inc.

These guys are a great full service web design and branding firm. They walk you through the whole…read moreprocess from beginning to end, giving you updates, suggestions and pretty much taking care of all the heavy lifting so you don't have to. Not only do you have a dedicated point person that manages and oversees your whole project, but a whole team of professionals for every aspect of whatever you need to accomplish for your business presence. And they'll even help you out with the print stuff too, if need be. In our particular case, we were rebranding our business, so we needed an updated logo, and we wanted a spiffy new website as well. Not only did they create an awesome, modernized logo for us, but they created a website that really 'pops' and stands out among the crowd. Bottom line, if you're looking for help redoing your website, re-branding your business or establishing a web presence, I'd highly recommend contacting RNO1.

This place is a joke 1970 marketing strategies. And the CEO should at least try to change your hair…read morefrom the 70's look to up to date fashion if she wants to be in marketing. Don't waste your time or money with this company.

From the owner: Next Step provides consulting and training services in all aspects of sales, marketing, and people…read moredevelopment.