I am very happy with their work! I will call them again and I will recommend them to others! They…read morequickly came out and provided a verbal estimate, then emailed a written estimate with all the details. The price was very reasonable. They promptly performed the work when scheduled and as requested!

From the owner: Personalized customer service. When you call, you get to speak to a real human being, not a…read morerecording, not a long list of menu options, or AI robot. You get to speak to a reap person. No Emailing, Texting, IM or Forms to fill out and wait for a response. When you want information ASAP Call 304-694-9369 between 8am to 5 pm Monday through Friday.

Don't use them they will rip you off! Did some work on my front door and seemed like a legit guy…read more Asked him to come back and cap off my chimney, take several layers of brick down also. Later while I was at work he says the job is done. I come home and pay him $200 for the work. Well my house is 3 stories and you can't see the top of the chimney from the ground. Later I have a leak around the chimney in the house. I call him to see if he can come over and seal around the chimney, he says sure have to get my ladders. Well I wait and wait never hear from him again so I call another person and they get up there. I ask them to take pics of the chimney for me. Find out CW (Charles) didn't put anything on top of the chimney to seal it off or take the bricks down! He's not an honest person so don't hire him for anything !

Poor Craftsmanship. No follow through. Dishonest. Don't waste your money. Couldn't do a simple…read moresheet rock job.

Do your research. WV SOS business license was revoked and there are civil judgements against owner…read more Search WV Magistrate Case Record database. Took deposit for job and rescheduled multiple times and then stopped communicating.

Hayes Home Improvement replaced two windows for me. They were fairly communicative but it took a…read moremonth from the original start date to get the job done. Which I understand in construction things don't always go according to plan. The delay isn't much of an issue. The real issue is the quality of the job. They originally told me the job would take 3-5 days. They finished in one day. Unfortunately due to the month long delay I wasn't here during the installation. I am so disappointed in the quality of workmanship. They broke the window trim removing it and just put the broken pieces back up. I understand that they planned on using the original trim but you always have to either be extremely careful or plan on breaking some and incorporate that into the cost. There are dark spots on the trim that looks like they were sort of painted over. There is a hole in my wall beside the window. There are black spots on my wall that appear to be scrapes. The drywall is torn around the window. The caulking and/or putty around the inside of the window is atrocious. The outside trim wasn't even cut correctly. When I requested that to be fixed they did redo it. Now one side looks alright the other is not. They left a big mess around the windows inside. The one window was left open and unlocked even though they knew I was out of town. I did see some of these issues in pictures that were sent to me and when I asked about these problems, they said if I paid for the supplies they would fix the issues. I said I would fix them myself and they gave me $100 off the cost. So I suppose that is something. I feel like the job was rushed therefore the subpar work.

This company uses 3rd party independent contractors. In my specific case, my tech couldn't rewrite…read morea simple light fixture above my kitchen sink. The tech left without fixing it and I was still charged $180. I'll have to call a more knowledgeable electrician to do

From the owner: Craig's Electric LLC is a locally owned business based out of South Chesterfield VA . No job to big…read moreor small.