This company is a disgrace. Don't believe their fake reviews--these people are rude, dishonest, and completely unprofessional.
Their store manager gave me a verbal payoff offer of $3,500 to release my car title. I'm an Uber driver. My car became unsafe to drive due to airbag and catalytic converter issues. I missed two payments because I couldn't work.
Carvana offered me $2,100 for the trade-in and agreed to pay OneMain $3,500 directly for the title release. They would roll the remaining $1,400 into my new loan.
When I called OneMain's Aramingo office to confirm, they lost their minds--yelling at me like I was their child, putting me on hold for 20 minutes, refusing to cooperate.
Then they pulled a bait-and-switch: suddenly the $3,500 payoff became $6,100 just because Carvana was involved.
Let me be clear--this is predatory behavior. They are exploiting people who are already struggling. Now they act like carvana will pay them fake money or something like that.
Otherwise what is difference between me and carvana as long as $3500 is paid to them.
I tried to explain them 10000000000000000000000000000000 times that I do not have $3500.
I've filed complaints with BBB and CFPB and with state general . If you're considering OneMain, run the other way. They will lie to your face, change the terms, and bully you when you're vulnerable.
This is my experience with them.
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