Here's the bad .. Got a loan for 1.200 I told the lady what's the interest what is my total amount…read moreafter the loan She said 2.400. 100 interest I question her on it she said that I asked for unemployment that they hand out if you lose your job and benefits i Never heard of it so how could I agree on it and I tend not to believe her only the government can hand out unemployment checks this is false when I walked out the building she thought that she got away with making a lot more money for their business By thinking she wrote stupid on my forehead .Or a sucker born every minute. Right Wrong I am filing legal action against the company I am also requesting a foil request of their names numbers and the loan procedure to make sure that this doesn't happen to anyone else

The workers need to learn customer service. It's always so awkward when you come in and they're all…read moresitting in the front of the desk , taking a lunch in front of customers when clearly they have two big rooms in the back. It just looks disrespectful when they have a mouth full and you walk in and you're just standing there for a few minutes for waiting for them to swallow their food . And still no one greets you or calls you over and says " can I help you here" I definitely won't be getting another loan here.

Just contacted my attorney about this company. The are called my work and my "personal references"…read more.. I've asked them several times not to. Andres that works there is unprofessional, rude and should not deal with customers. I asked to speak to a supervisor and told me no. They constantly harrassed before my payment and after. Terrible terrible terrible service. Worse decision I've ever made was to deal with this shitty company. Find mo eye elsewhere. You're better off dealing with a drug lord for money.

I was only 2 months behind on my payments, and I am already being sued, after being told they would…read morework with me. They are nothing but liars.

Velle was excellent, friendly and very informative and helpful and she is always reliable.read more

Edit: I emailed the email address they provided below. 5 days later no response…read more Edit 2: They told me the shipped my car to a completely different city. They want me to pick it up there and the car is not operable. They want me to cover a 800$ tow I had a car loan that I paid every month for almost 2 years with no missed payments. One day my car was towed by a towing company by mistake out of the front of my apartment. I went to a tow hearing and the judge ruled for immediate release of the car. When I went to pickup the car they told me First Tech picked up the car and it was in their possession. I called first tech and they're charging me 2000$ in fees and threatening to sell the car any day if I don't pay in full. This is 4 times the amount the impound yard was charging me originally. The repossession department is not budging and their priority seems to be to sell the car. The car is not even running and at most will sell for 500$ since it's not even running. I want to pay the car in full 10,000$ plus interest so it doesn't make any sense from a business perspective for them. They must be getting some kind of tax break from this for them to be willing to ruin a loyal customer and lose out on 10,000$ as well I am reopening my small business and was hoping I could create a long term relationship with this credit union but now I am at risk of losing my car because of an illegal tow and my credit.

Just got off the phone took out a personal loan. Josh B was so sharp on top of his game just a…read moredelight I will be requesting him going forward! I'm so glad I made the switch over to Unitus a few months back everyone is so kind and professional. Thanks again Josh! (and give that golden retriever a hug for me)

I wouldn't recommend Unitus for investment. They use LPL Financial, which preys on those who don't…read moreunderstand investing by placing them in high-expense-ratio (0.89%) Class A shares. This significantly impacts your cumulative investment growth--they do not have your best interest in mind. I was also misinformed by a customer service representative about their Go Savings account until I read more on their website. Their training for customer representatives could cost you money, so please read up on what they're offering before you visit and trust them. They told me that I would get 3.00% APY for the first $2,499, then 1% for the remainder. That is not at all how it works--you get less than 0.03% for every penny after the $2,500 limit. More info here: https://www.unitusccu.com/savings-accounts/go-savings/ I would suggest staying away unless you're going for a certificate deposit, mortgage, or car loan product that serves you momentarily. I give them two stars because their customer service is friendly.

Highly recommend Hayley Cisco for all loan applications and financial help. She takes the time to…read moreexplain and help through the paperwork. She has a professional attitude with a smile . Thank you Hayley Cisco for being so nice...

Took out my second title loan from this location to find some summer projects. Once again I am…read morepleasantly surprised by the professionalism and speediness of their service. Took less than half a day from a no appt walk in to walking out with the loan I needed . Spent a total of 45 in the office, the rest of the time I made a target and lunch run waiting for my application to be approved . About an hour !! Would recommend this location !

Worked with Collyn and Shivani. They were so helpful and patient. Collyn spent so much time going…read moreover options and answering any questions we had with patience. Been a member at First Tech for over 20 years and have no intention of leaving. Great service and financial options!

At the Nimbus First Tech location, Darnell helped me setup 2 new accounts, a new credit card and…read moreopen a new line of credit in one appointment. He gave me very good information to make the decisions that would benefit my needs without pressuring me. Excellent service as always with First Tech Credit Union.