Jimmy and Kevin were great. I bought a 2017 Toyota Sienna. Definitely a great experience. I will…read morebuy all future cars from them.

Please don't buy car from here they will rip you off…read more Lots of cheating happened to me when I bought my car. They will upsell so many stuffs new warranty and app carfax so on and so forth don't fall for that trap please

Pay to get a pre-purchase inspection if you're buying a used car. I did, and it uncovered some…read morerepairs that needed to be addressed, which has already left me without my new car during the first 7 days of ownership while it's in the shop. Unfortunately, I also haven't been able to find a rental car because everything nearby is sold out. The car-buying process itself was easy-peasy, and I do appreciate that the warranty appears to be covering the repairs. However, I would have loved to receive a vehicle that didn't immediately need repairs after purchase. Overall, my advice is: enjoy the easy buying process, but definitely have the car independently inspected as soon as you get it. The 7-day return window is there for a reason.

Went to sell my 2022 Chevy Trax to Carvana. At first, everything seemed good and normal. Offer…read morewas given. Not the best offer, but acceptable. Good enough that I'd go with it for the convenience of it. Answered their questions, gave them the documents, scheduled an appointment for today, 5pm. Then, today, my wife had to go to the hospital (was sent there from her work). So I went to reschedule...any decent company would help here, right? NOT CARVANA. They cut the original offer by several hundred dollars and told me "take it or leave it." I tried reaching out to multiple representatives who all said the same thing. AVOID THIS COMPANY.

Helping my father get his 2009 Prius fixed while visiting, I floated a project on Yelp and got a…read moremessage to call w more info. I gave William the vin and got a quote for 1/2 what the dealer would charge. He even mentioned that if we bought our own part, he'd install for the labor cost. I read we bought the OEM part from him. We scheduled the work, William exceeded any expectation for promptness, kindness and professionalism. Going forward Exotic and William will be the go to for my Pops! Two days later- he messaged to make sure everything is working properly. Recommended without reservation.

Awww man I was out and about early store hours read 7:30 - 5 welp it's 8:30. I waited a few and…read moreleft.

Do not use this company for a loan. My wife and I applied online for a loan. We were told it would…read morebe 24 hours, 2 days went by and we received one call. The gentleman asked to verify some info. He told us we would hear back by the end of the day. 3 days later, we called the office. We were told we were denied. We asked if we could speak to the loan officer and find out why. After being put on hold for 15mins, the receptionist told us they could find out application and the loan officer no longer worked there. Extremely unprofessional and a complete waste of time.

If I could give this place zero stars I would. They put on a happy face and chat with you and say…read moretheir honest. Then you mention the navigation doesn't work on a test drive and it's blow off. Oh just out any SD card in there for memory and the maps will work" is what Thomas told me. Well after bringing it home and doing more research, you cannot buy and SD card. It's has to be a Mercedes SD card that is permanently attached to my cars vin and can never be used again. Mercedes states it must be NEW from them to work! Thomas sends me a pic of the $23 knock off SD card from Walmart that is "universal" SD card that I need to buy and it will be fine. Sure Thomas, I guess Mercedes is wrong and you are right. So he make me call his manager and says he's expecting your call. Well I immediately call and the manager says idk what you're talking about. This is the 1st I'm hearing of it and you signed "as is" for the car. Who wants a nice big Mercedes screen without MAPS!? No offer to try and fix it or even to buy and install their "$23 fix" that would definitely work. Acted like such nice people then you sign and that's over. Definitely WONT be referring ANYONE here not even my won worse enemy. Also, I went to pick up my plate today and it wad unable to be attached properly. I waited over an hour for them to fix it and attach the plate and frame I brought. After waiting that long they apologized and

Bought a Certified BMW from there back in November with about 77k miles. Recently, (less than 3k…read moremiles) the check engine light came on. I took the vehicle back to have them check it out. They informed me that it needed spark plugs and coils. They said these items need to be replaced at 80k miles. My question, as a certified vehicle, shouldn't the seller ensure that this "Certified" vehicle have a tuneup before selling. Part of being certified is ensuring that these things have been checked and are in good condition. Now, after purchasing this vehicle less than 90-days prior, I have to cover a $734 tune up. The best part of selling cars are repeat, satisfied customers. That, you will NOT have in me! VERY DISAPPOINTED!!!!!!

Pretty easy to buy a car here, their prices are very competitive, given they are directly tied to…read moremultiple credit unions around the area interest rates are decent too, the people I worked with were alright, good for car industry standards, I had a good experience buying here and hopefully you would too.

Waste of time. Had an online price but final price has no negotiable fees. They just seem to want…read moreyou to come in.