Totally unprofessional. I called to get a refill and they had lost my records!! I had my pharmacist…read moreconfirm my information and they still could not help me get a 3 day refill until I could come in to see a new provider. Gave me no notice that my provider had gone elsewhere.

Staff was kind and helpful. Wait time was minimal. Very clean office. Front desk was very friendly.read more

I have never had an issue with this clinic or Dr. Pastrell. I am a disabled Vet who doesn't have…read moremuch confidence in the Holly Springs CBOC Primary Care Clinic. So over time I have been looking through a host of candidates in the Private Sector. After much trial and error, I found the Family Medicine Group of Oxford, namely Dr. Pastrell. The staff has always been courteous and accommodating. I have never had a terribly long a wait and if I did, the waiting room is clean and has air conditioning (I am originally from Colorado and I have never acclimated to the southern heat and misery). Dr. Pastrell sealed the deal, she spent the time and effort in examining and treating me. I do not hold her to unreasonable standards, she is not a specialist. She is a great Internal Medicine Doctor of the highest caliber!

well considering i worked there for just a while and then when DR Pastrell left i had no choice but…read moreto see dr helmhout, who is a great dr when she has time to be its always rushed, but all the reviews I've read on yelp they are all true specially about her nurse and lets just say she {being her nurse} has no problem talking bout patients after she comes out of a room and if i could hear her in the other room imagine how many other patients are hearing these negative self portrayed comments about patients are unacceptable when it comes to medicine and hippa, also if you feel that way about a person and they are your patient just be honest have them see another dr whatever you need to do to not have your loud mouth, basically patient i guess shaming because you feel that your opinion matters!! Well 1st off you dont have MD, behind your name and you let your docs patient's hear you talking about other patients while they can hear you. so maybe should study uo on hippaa and what it really means i stopped going there { and to make this extremely clear} not because of the dr but because of her nurse. the one and only reason was that! oh and better hope its a convenient time for her as well or she will try to make you feel like, basically give me your money, here is a scrip,t i don't care about any other part. doesnt ask anything not even to the effect of hows your meds working how are you... you know things that are normally talked about are in one ear if your lucky but still soon as she leaves the room its a very much feeling of forgotten or not caring soob as your out of sight! i would post a picture but we better then that.. she has been a nurse long enough to know what she is wrong, an apparently just from what ive seen im defiantly not the only one who feels this way.

I had an amazing experience at Red Med. They were prompt getting to me, friendly, informative and…read morethorough, even during the Covid-19 crisis. Jamie Fortner was incredibly helpful. I couldn't have asked for a better experience. Thank you Oxford Red Med!!!!

Charged me $130 to say "we don't know what you're sick with, just take some antibiotics and hope…read moreyou feel better"

This place is awful and deceiving and I understand why other people go to Skin instead. I went in…read morefor a wax appointment and paid the most I've ever spent on one and I've lived in places like Nashville where beauty services are on average 10-20% more. I went home and realized too that they missed patches of hair and the service wasn't even done correctly or completed. I didn't notice it until I got home and even tipped the esthetician after my appointment. I reached out and never received any contact back. They also fluff their reviews on bird eye. I left a 1 star review on there and it never got posted and they do not post any reviews less than a 5 star on there. It's more worth your while to drive to Memphis to get a sugar wax appointment or go to the other skin care place in Oxford instead.

I still stand by my comment. 3 years later and still so upset over the fact that I had lost $8,500…read moreas a college student and received cosmetic surgery with no noticeable difference. I have so many regrets with taking my business to Dr. Shell. I really hope this can help steer someone in the right direction to finding a great surgeon that will give them what they were looking for and take their hopes and put them into a reality.

We HIGHLY and whole-heartedly recommend this doctor. He has been caring for my college age son and…read moreperformed surgery as well. Truly a lovely, patient, caring, talented doctor and his staff is exceptional, especially his nurse Jonnie. If you are as miserable as my son was, go see these people! You won't be sorry.

We love Nurse practitioner Samantha! My college student daughter from out of state was having an…read moreissue with her knee and ankle swelling. After going to 2 other specialists Samantha knew exactly what the issue was. We finally have a diagnosis and my daughter will be on the mend soon. Samantha and everyone in the clinic in Oxford, Mississippi is great! Everyone is friendly and Samantha took time to explain everything to us so that we couldn't understand my daughters diagnosis.

Had appointment for Friday. Got call today (Wednesday PM) to come in tomorrow (Thursday) for Friday…read moreappointment - which was surprising given I made appointment a couple weeks ago. I asked "Do I pay copay twice?" Well, we will do the ultrasound and then bill insurance and then you pay what insurance doesn't cover. I advised that the MD is in network and I am only responsible for copay ($50). Seemed confused and they did call the medical billing manager at the practice but apparently nobody called the insurance carrier and suggested that I call my own insurance. I indicated that I know my policy but shouldn't they call? They seemed frustrated or indifferent at that suggestion so I cancelled the appointment. The medical practice paperwork will state that you as patient are responsible for what insurance doesn't pay so I am nervous about going forward.