Over half my visits are very slow moving. Staffing seems to always be an issue here. If they…read moreadjusted their appointment times to coincide with staffing it would help a great deal. Today I had a 7:40 appointment and was still 10th in line in the waiting area when I decided to leave at 9 am. Several others had to leave as well. I have always had good interactions with the staff here but it does get to be a bit much planning over 2+ hours to donate. Luckily the compensation isn't much and doesn't affect me so if I stop donating altogether, it's really no big deal. If you donate here, always be prepared to wait and don't schedule anything else within 3 hours of your appointment.

Seriously BioLife needs to fix these issues. There IS NOT enough staff ever. There is a few new…read moretechs that literally walk like a snail, talks to much and should be home on her couch. Hire better types of qualified techs. They have a job and so do I. Waiting over forty five min to even get in a chair is ridiculous. I am NOT doing it for the money either. Almost every employee here has no respect for the clients here that have a schedule. If they moved faster, stopped talking maybe it would move faster. BioLife you need to hire more people at this location. If employees are over worked then they need to speak up. This location needs help ASAP.

I came here and was given conflicting information. Some of the staff was condescending while the…read moreother half didn't seem to even know what they were doing. Don't waste your time coming here

Awesome Leadership,Dedicated Workers.The lines sometimes get frustrating the the hearts and vibes…read moreof the Managers and workers helps keep the focus on the Mission of giving back and saving lives! In a world full of trends of selling, finessing and taking,, it feels good to give a part of ones self to save someone that could be someone else's kid or even our own.

I've been going here twice a week for a couple of years now. Normally I'm in and out in about 90…read moreminutes. I've only had one unpleasant experience. It wasn't bad they couldn't draw blood from the normal location and the alternative location was very very slow

I have been donating plasma since 2020 in Sarasota It was KED plasma when I started. They were…read moregreat. Got to spin for prizes on your second donation of the week and the amount reimbursed went up over time. Several months ago they were taken over by grifoils and it's gone down hill ever since this happened and they have reduced the reimbursement from $150 weekly with 2 donations in one week. It went down to $135 weekly and now again to $90 weekly. There must be some type of mismanagement going on They are almost ALWAYS short staffed I have been here when there only one phlebotomist for an entire room full of patients. The people who do the intake and phlebotomists are but I really great but i get the impression they are not treated well. The management seems seem to interested in laughing and joking amongst themselves rather then see what they can do to help their overworked staff. I used to tell everyone what a great place it was and recommended it to MULTIPLE people. One coworker actually did start right when grifoils took over. I feel really bad that I did now especially how I raved about how great it was. I won't recommend it to anyone else because it's hardly worth it anymore. So dissatisfied and disappointed with this new company. If you are thinking about donating I wouldn't bother. They don't appreciate their staff and and CERTAINLY not their donors. I can't post unless I give at least 1 star but I don't even give them that

Everyone was really helpful and welcoming. The receptionist/technician answered all my questions…read moreabout the process, pay incentives, and how long the initial intake would take. As a first-time donor, there's a VIDEO, about 67+ questions to complete at a KIOSK, a MEDICAL screening, and a VITALS check (weight, blood pressure, temperature, hematocrit, and a quick visual check of your arms/hands). I forgot my Social Security card, but thankfully they still allowed me to complete the intake process. A special thank you to Deborah, Kyle, and Cyrus for making my first experience comfortable and reassuring. I was a little apprehensive going in, but they made it much easier. Definitely appreciate the kindness and patience!

Hello I donated today may22 2025 the staff was great I would…read morelike to bring it to the company attention that I noticed that my iron numbers is more precise when the clerks fill the tube with blood instead of 3/4

If you can go to Dunedin go to Dunedin Octapharma this one is like an hour or more wait just to get…read morevitals. Even with a speed pass I waited 20 minutes for a fkn green tag other locations you just show your phone. There machines consistently break down. There is literally a line of homeless people out the door and to top it off last week the kid stuck me sideways told me it was fine And one of the girls finally fixed it. Thing was next to my vein not in it and most importantly Dunedin location pays $5 more

I gave a 5 star rating because every staff member is extremely professional. The only thing I don't…read moreappreciate is waiting in line, waiting to be prepped and having to endure the rudest most disgusting behavior from from fellow donors. The rules are completely ignored and no one says anything. This is a medical facility not a welfare outpost. My donation process should be pleasant, without being subjected to outlandish behavior by other donors. I think the staff needs a security person to protect not only the integrity of the facility but the " welfare" of fellow donors who truly believe in what they are contributing. I don't believe the facility overseers care about the safety of anyone coming there. Its truly a shame because the people that work there believe in what they are doing, it's their careers and they need to be shielded from adverse circumstances to do their job with integrity as well as fellow donors.

I showed up for my appointment in early February. After filling out all the required forms and…read moregetting my iron and BP checked, was asked about any travel. When I said I had been overnight in Cape Town 9 weeks ago, I was rejected and told to come back in a few weeks. Today I showed up at the Walmart in Tarpon Springs for my 12:30 appointment and after 20 minutes found out there would be no bus. I got home and learned they had called at 12:32 to tell me the bus would be late and to return between 3 and 6PM. At 3:00 I arrived and was told there was nobody on the bus to do DOUBLE RED so I should make an appointment for another day. That will never happen again. Read less

Duh, you are helping others just because. Yeah they sell your juice but without them imagine the…read moremost important in your life dying because no blood or platelets were available. You are actually giving a piece of yourself that you created. Go do something that nobody will ever recognize or thank you for doing. Just because...Create your own positively uplifting feelings that nobody can tarnish or take away from you. Live with positivity for your own reasons. Give blood.

Beautiful facility, top of the top with the best technology to ensure the blood process at this…read moreplace is safe. Thank you for letting me visit it was amazing.

This place rocks! Friendly, upbeat, professional employees AND you get to save a life while eating…read moresnacks. Not to mention they give you a free gift (ranging from a free movie tix to restaurant gift cards) every time you donate. Definitely give them a try!

I would never recommend anyone go this place Horrible The last time I was there the Phlebotomist…read morewas completely incopetent stuck me four times and the last time she was moving the needle around while it was in my arm I finally said I have had enough and walked out after giving no blood Never go to this place

Full disclaimer: I believe in the importance of donating blood on the regular. I have been coming…read moreto this location for many years, any service has always been prompt, courteous, and professional. They accept walk ins as well as by appointment, and have plenty of options including whole blood, platelets, or red blood cells. As if providing life-giving blood wasn't reason enough, they also have some very generous promotions including T-shirts and sometimes movie tickets or a gift card to help incentivize your generosity. I'm A huge fan and am confident you will be too!

Make your appointment online. Wear jogging pants are shorts. They need you to roll your pant legs…read moreall the way up half your leg. In order for the nurse to see the back of your knee. Also you need to remove your shoes and socks. They examine your stomach and breathing etc. If you need a doctor's note signed, it will have to be approved by their doctor. Before your allowed to donate then they make you take a second physical. For no reason at all. I just had a physical within one to two months ago. It took a month to see my doctor. Who approved me to donate as did the Freedom plasma doctor also approve me to donate. I won't be coming back to this place. I never donated. Just not worth the aggravation. Management doesn't give you a number to call or the name of a person that can help you. Being forced to take a second physical within one to two months is harassment in my book. The other donor centers pay better anyway. This place pays $100, $100, $45.00, $100 then $45. The other plasma centers pay you $100, $125 and $90 five times. Total of 7 payments.

These people were amazing! Dernia or Darnia (I'm sure I spelled name wrong but she's a very pretty…read morenurse with red hair) did a physical that was extensive and perfect to give plasma. All of the employees are friendly and sweet even when my heart rate was a little high and I had to come back the next day, I felt comfortable doing so. The professionalism is 5 stars and the $ promo is wonderful as well. I'm going through some financial hardships but there are no judgements here. If you're going to donate, Freedom is your place! Susanna Smith

My daughter attended their CNA training class and it was the best choice! The quality of the…read moreprogram was excellent and my daughter was able to pass the Florida State Standard test to get her CNA license the very first time. SHe then was able to immediately get a CNA job at a quality facility. The teachers at the Red Cross really care about the success of their students. I highly recommend The American Red Cross CNA training at the facility in St Petersburg.