I moved to the Mount Washington Valley 12 years ago. I've had my Kawasaki ZR750 serviced at One Wheel Drive ever since. It takes forever to get an inspection done, they often don't have any stickers even when they have time. They have few hours open when I'm not at work, so t is hard to even drop off a bike for service. I once had the bike in for a blown head gasket which was dripping oil directly onto the exhaust pipe. It took over 3 weeks for them to have it ready to pickup, and then I found out they hadn't even done the tune up I requested while the covers were off and the valve adjustments would have been easy. I never complained because the next nearest Kaw dealer is over an hour away. Two summers ago just before the 750 turned 20, I started shopping for a new bike and decided on the Concours 14. I stopped in and they had a black one, not my color so not interested in it, but willing to have them find me a 2010 in blue. They wouldn't let me test drive it, nor were interested in finding one ... "I won't get another one until the black one sells" ... what an attitude! Anyway I found one 3 hours away and bought it direct and that dealer gave me a big discount off MSRP ... I wish they were closer. Anyway over the winter I got a recall notice on the C14. Come spring the C14 gear indicator was acting funny. I talked with One Wheel drive on phone about it when I could reach them. Finally got in there in early June, and they talked with me but didn't even look at the indicator problem but told me they would get the parts ordered, should be in by end of the week. I asked them to call me when the parts were in to book an appointment sometime before the end of the month so I could do the annual inspection at the same time. I never got a call ... I called several time and finally go them on the phone on June 26! And was told the recall part was in but they never ordered the indicator part and it had to be diagnosed!!! I was like WHAT? I had it there and you never once told me you needed to do anything before ordering the parts, and I even told you what parts everyone on the net said were being replaced. Then the service manager (only guy?) says he doesn't make anything on recalls and warrantee work, and asks where I bought it. I refresh his memory and he tells me just take it there, he isn't interested in dealing with me!!! Amazing after so many years of taking my business there, the first time I have warrantee and recall work he isn't interested!?!?!? Well I will NEVER take either of my bikes back there again and will warn everyone I can to stay far Far FAR away! read more