Five Below? More Like Five & UP!…read more
Mixed Bag This Reviews | The Nice & The Brutal!
Five Below - Westbury, NY
November 2, 2026
Rating: 4/5 Stars
Today, my sister and I decided to stop by Five Below in Westbury, and I have one question: WHY is it still called Five Below? At this point, it should be called FIVE & UP! Just like Dollar Tree should be called Dollar Twenty-Five Tree & UP!
Now, let's get into THE NICE & THE BRUTAL!
THE NICE:
First, I have to give a special shoutout to the very nice young man who helped me! I wish I had gotten his name. He wore glasses and had his hair in twists hanging down. He was extremely polite, patient, and helpful. YOU are the reason this location received 4 stars for customer service!
I originally came in looking for a Samsung phone holder, but he kindly informed me that they only carried iPhone holders. I said, "WOOOOW!" We both laughed, and I decided to settle for something even better--my adorable HELLO KITTY SLIPPERS!
And let me tell you, this store was FULLY STOCKED! Shelves were packed with all kinds of goodies. Whether you're shopping for early Christmas gifts, birthday presents, stocking stuffers, or just treating YOURSELF, there was plenty to choose from!
THE BRUTAL:
Now, let's talk about the welcome--or should I say, the LACK of one!
When my sister and I walked into the store, nobody greeted us.
I'm used to shopping at the Five Below in New Hyde Park, where employees actually say, "Welcome to Five Below!" when customers walk in.
However, the young lady with the red and black hair at the Westbury location apparently forgot to greet us. What made it noticeable was that she greeted the customers who walked in right behind us!
Hmmmm... interesting!
A simple hello goes a LONG way in customer service, and EVERY customer deserves the same warm welcome!
THE FINAL VERDICT:
Despite the rocky entrance, I enjoyed shopping, found my Hello Kitty slippers, and left a happy customer!
And I GUARANTEE that once you see these pictures, somebody will be running to Five Below tomorrow to grab early Christmas gifts, birthday gifts, or a little something for themselves!
I hope you enjoy browsing these pictures as much as I enjoyed shopping!
FINAL RATING: 4 OUT OF 5 STARS!
The helpful young man definitely earned THE NICE, while the inconsistent greeting earned a little taste of THE BRUTAL!
MIXED BAG THIS REVIEWS - THE NICE & THE BRUTAL!
Because great products are wonderful, but GREAT CUSTOMER SERVICE is what keeps customers coming back!