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    Once Upon A Balloon

    5.0 (2 reviews)
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    Services - Once Upon A Balloon

    Balloon services

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    4 years ago

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    Inflated Panache

    Inflated Panache

    (1 review)

    CONSUMERS PLEASE NOTE: THIS COMPANY IS NOT DEPENDABLE! They did not deliver what they had agreed…read moreto do, and they were grumpy and rude on top of that. I hired Inflated Panache to do decor for a party I was hosting, and also to run a balloon table where guests could have a balloon made into something (like an animal or a flower, for example). Morgan and I discussed by phone the idea of him making about 4 balloon airplanes of various sizes to hang or suspend from the ceiling of the venue. I also asked him to have the balloon table at the event. Morgan seemed professional on the phone and requested to see the venue in advance. We arranged to meet at the venue for a quick look and I further explained my vision. He quoted me a price and I said that was fine. I re-iterated the four balloon airplanes from the ceiling and I said I would be happy to hang them up myself. Morgan said he would meet me at the venue the evening before the event. I thought all was fine until Morgan called me 30 minutes before we were supposed to meet (I was already at the venue preparing for hanging the balloons he was supposedly delivering). He said he had only made one airplane so far and that it would not work because it was too large. He then said his living room was a mess from all the balloons from "trying to make this thing," and that his wife was sick and his kids were sick, and that he just did a big event that day and it took all day. He also added that he actually did not even have time to meet me on the day he met me at the venue to see the venue, but he did anyway. Then he said, "If you want to part company now, I am fine with that." Then he said "you sound frustrated and I don't want to continue working with you if you are frustrated." He was correct; I was frustrated by I don't believe I was at all rude in my reaction. I was trying to problem solve to see if I could at least hang the one plane that he said he made but he would not give me clear answers. If this is the type of person he is, I did not want his presence at my event which would have many young children and families. I told him that ,at that point, I'd like to just purchase the large plane that he already made, and any more that he could make that evening since I had been depending on him for the decor, but I said that I'd prefer not to have him come and run the balloon table at the event. He proceeded to explain then that the one airplane he made would take 3 hours to hang up from the ceiling. I still don't know why that would be after asking him. Then he said, "bye" and immediately hung up before I could ask another question or say anything, basically hanging up on me. It seemed to me that Morgan was overwhelmed but the fact that his living room was a mess from trying to make my balloon decor that he ultimately failed to make and deliver is not my fault. I have compassion for him if his kids and wife were sick at the time but that also gave me a red flag of having him present at my party with a balloon table if he could have been recently exposed to his family's sickness and then be interacting with the guests at my party. He seemed like he wanted to be let off the hook and when I didn't let him off so easy as I still wanted the decor I was depending on having for the next day, he certainly did not handle it very well. Hanging up on a client when they are expecting you to show up in 30 minutes with the completed goods? Are we in third grade here? Morgan did not live up to his commitment to do decor for my party and left me hanging the night before my event. I was counting on him to provide the decor that we had discussed and agreed upon in advance and he completely dropped the ball at the last minute. I was not impressed and found him to be completely unprofessional! Disappointing experience with an unreliable, immature person who does not take responsibility for his own problems or manage them well enough to do the job to which he previously agreed.

    Once Upon A Balloon - balloonservices - Updated May 2026

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