Ok. This is my new favorite store…read more I was looking for travel related gear for an extended trip that would accommodate my minimalist travel style. Hooray for The Base Camp and their phenomenally trained staff. Expectations exceeded! The people were knowledgeable, looked up information when I couldn't find the exact thing I wanted, offered to order something not in stock, but could get from their store in Denver, and then let me explore other inventory. They also made it clear I was under no obligation to buy what they ordered if I changed my mind. No deposit, no restocking fee. Nothing. Available for answering questions, the employees didn't follow me around the store like I was going to steal something (well, maybe one person did on my second visit), give unsolicited commentary on every item I picked up, or attempt to drag me to every other similar, and more expensive, item. As my trip gets closer, I'll be back here to pick up those last minute miscellany. And, because The Base Camp has things for every type of outdoor adventure, it'll be an easy stop without the big-box hassles for future trips.

Awesome store ! The customer service is top notch. I was greeted when I walked in and asked if I…read moreneeded help with finding anything. They helped me locate what I needed and it was a wonderful experience. Much prefer to shop smaller stores like this one. Thanks to the fella that showed me the disposable pour over coffee !

I have always had good customer service there. They direct me to, or accompany me to, the area I…read moreneed to be.

In a March 26' add there was a Pistol and accessories on sale. The day the sale started, I went…read moreinto purchase it. They had none and said they had no idea when they would arrive. I was unhappy, but got a rain check. I checked in for two more weeks and got the same answer. I asked the manager (nice woman) for a corporate number. I called and left messages 3 times and was never called back by him. Instead after the third call, a person I didn't contact called and said they have the issue figured out and it would be 2-3 weeks and I'd have my pistol. Today I get a call and the man (very pleasant) told me that my rain check had expired and they weren't going to be getting them and I was out of luck. I am very disappointed and discouraged with their lies, deceit and lack of professionalism.

Stuffs are professional and very patient. We were driving by this place and had a great experience.read more

RUDE staff. Never going back. What happened to customer service? The place wasn't busy at…read moreall...seems like they can ill afford to lose business. Maybe the terrible employees are the reason it wasn't busy.

The store has a good selection of surplus and work related items. It's a large store. The…read morelocation isn't the best. There's not much parking and there's considerable traffic in the area. My work takes me all over the country. Wherever I work, I seek out surplus stores, so I have seen my share. This one is high priced, too high priced.

Fast, friendly, responsive service!…read more I found the pair of work boots I wanted on their website for 35% off MSRP on clearance, and received them two days later via USPS Priority Mail. After confirming fit and comfort, Ed replied the next morning, to my email inquiring about reordering another pair at that price, to let me know I bought the last pair in my size, but said he would let me know if he found another one.

I recently moved home from another state, and finding a competent gunsmith was tough as all the…read more"Old Timers" I once did business with were either dead or retired. I took a chance with a minor job with Ricochet. I am assuming this business is under new ownership / management. I had inherited a custom rifle in a wildcat cartridge, and I needed a chamber cast to verify the chamber dimensions. I dropped the rifle off last summer and was told it would be about 6 weeks for them to get at it. Sure enough, the job was done in the specified time. I was even given a Veterans discount. Why only a 4 star rating? This job was fairly straightforward and simple, nothing to bring out the "Wow Factor". But I would be comfortable returning with a more in depth job in the future, such as a rifle build.

I had a Beretta and it had a very tight trigger, so I brought it in. Left it there about 4-5 weeks…read moreto make the trigger easier to pull for me. They charged 150.00 (!) and fixed it a little but not all the way. Wish I would have looked around a little more.

Hello my name is Joshua and from California I have to honestly say One of the very best and fair…read morepawnshops in a long time. And they went up in price as much as they could And well being back home they'll mail me back my ring and cb before I went to them I went all around Billings Montana and got told my 2 1/2 carat black diamond ring wasn't real The man over there at this pawnshop cash King pawn New what they were looking at and was fair .I can't thank them enoughI strongly suggest give them a try you will not be disappointed. Thank you again Cash King pawn for all your help and work with me and being fair

I briefly got a chance to stop by here this weekend, and the deals were insane! Not only were the…read moreprices more than reasonable, but he also made sure the games that I got were scratchless so I could enjoy them right away when I got home. Excellent customer service, 10/10 would recommend.

This is so close to the used car sales business it's not even funny. Sales people cant show you a…read morerig without extracting data. Then can't leave the place without manager approval. I will never go there again. One saving grace was our salesman genuinely was disgusted with the process also.

Camping World in Billings saved us! We had a plumbing emergency hundreds of miles from home, and…read morethousands of miles from our destination. Our shower control broke and was shooting water into the shower non-stop, preventing us from using any water at all. They were able to work us into one of the bays inbetween other service appointments, fix our rig, and get us back on the road a few hours later. Everyone was super nice, we had complimentary coffee, hot chocolate, and popcorn. Give them a call if you need any work done on your rig.

Originally came in to pawn a fishing rod, ended up leaving with an air fryer and a mountain bike,…read moreand certainly will be back again soon. Very clean and organized shop, and not to mention the customer service was fantastic. 10/10 would recommend to friends and family.