Stopped in to have a few links removed from my watchband. Was greeted right away, and while I…read morewaited (which wasn't long at all) I really enjoyed looking at the beautiful and unique jewelry. The gentleman came out and said "no charge". I was shocked and asked if I could at least pay a little, and I did. It's good old customer service like this that makes me want to return to this location for my next piece of jewelry ( even though I live four hours away). Nothing better than a family owned local business. I always stay away from the chains. Thank you for your excellent customer service. I look forward to my next visit in grants Pass and swinging by when I'm not in such a rush.

A very nice family owned business. Rolex dealer and fine jewelery. Nothing too avant garde but…read morenice baubles and bangles, gift pieces, lovely well cut diamonds and absolutely stunning antique/estate jewelry. Obviously, not everyone who walks through the door is going to buy something and this is a retailer who stands out because they welcome everyone, are unpretentious, and not overbearing. They offer "lay away" and do appraisals and repair.

I had a small order for our Fantasy Football League and took up a lot of their time deciding what…read moreto purchase. They were friendly and efficient. The prices were reasonable and the selections were good.

From the owner: We custom Here at Northwest Trophy and Engraving, we focus on all things awards and engraving. We…read morespecialize in custom building trophies from scratch, custom engraving on acrylic/glass/jade awards, as well as custom engraving virtually everything else. If you're in need of a custom award or custom engraving we're sure we can help you.

Noriko pulled a rabbit out of the hat for me on a timeline! Her business is engraving, with…read morespecialties in firearms and knives......I will absolutely be visiting her portfolio for these services! Her service and attention to detail on the job I had for her was notable. Thank you, Noriko! The gift was a total hit.

I use Recognition Specialties for my business needs. ShadowBoxUSA makes custom shadow boxes to…read moreframe mementos. Most of our customers want engraved plates in the shadow boxes with information about the items. We used to order from another engraver, but always ran into problems with slow turnaround times and not being able to meet deadlines. The only other choice in our area was Recognition Specialties. I wish I had tried them first! They always meet or exceed expected time frames. A couple years ago, I would have had to give them only 3 stars because of typos in the engraving, but they have greatly improved both turnaround times and accuracy with orders. We've had no issues in the past 2 years. And, although I try to avoid it, periodically we need to place a rush order and they are always accommodating. Cheryl takes excellent care of our needs and has taken time to understand what we do so she can provide the best service to us... And she is always so pleasant.

Mixup on my name badge and they send with a heading of a company that I do not work for so I'm out…read more$40 for that. Call them and Eileen says she can offer 50% off a reorder so I say ok I will place it. Go to place it and they say "sorry, no discount. I call and speak with Eileen and refresh her memory that I was already offered a discount and she all but denies she did and simply keeps repeating that she cannot offer a discount because they did nothing wrong. She tries to say I didn't speak with her. THAT'S FUNNY - HOW DID I GET YOUR EMAIL?!?! Oh yes, because you said you would rectify the situation and then offered the 50% off after asking me to forward the order details while you remained on the phone with me and reviewed the email. So they lie to customers and renege on deals. Poor customer service and the website is shit. When they send you a "mockup" it's not an actual mockup so how do you know it's correct. A mockup of a tag for Jenny Smith should say "Jenny Smith" not "NAME HERE." Cannot recommend this business at all.

My wife broke a prong off of her wedding ring and lost one of the guard diamonds. Based on the…read morereviews we selected this store which does repairs in house. I know diamonds, so I brought them a new guard diamond to install which was higher quality than the original. The pricing was very fair and the turn around time was quicker than promised. I inspected the setting and the quality of the repair is better than the original. I would recommend this company for any repairs of your fine jewelry without hesitation.

Lucy, the manager, is so personable and professional. She made it easy for me to look as a first…read moretime visitor and comfortable enough to want to return.

Donna is wonderful to work with! She makes beautiful products and you can tell she enjoys what she…read moredoes! The craftsmanship is 10/10! Every detail is on point! White glove service! They offer everything from custom tables, mantles, custom cups and charcuterie boards, the list goes on! There's something for everyone! Thank you!

From the owner: Custom laser engraving on all materials: wood, metal, acrylic, granite, and stone. Shop our range…read moreof specialty gifts and fine décor like our custom tables and mantles, bar tops , counter tops and much more We also sell wood slabs and can flatten your wood slabs for you . We can custom also custom make furniture