Jeff Drozen was my agent and he helped me save about $400 on my annual premium after bundling my…read morecar and home. I was skeptical at first, and I thought I had really great/cheaper coverage with GEICO when doing my own research. However, Jeff patiently walked me through each line item and helped me shore up my auto coverage. He was persistent, responsive, and ultimately he helped us get great coverage with Mercury. I would recommend at least a phone call to Jeff when trying to find a cost-effective insurance bundle.

Insurance is super frustrating. I've been with my insurance company for nearly 28 years. My…read morerates have been going up, to the point where I'm paying double what I was paying 2 years ago. I decided it was time to look for something else. I did some research and decided to give Gaspar Insurance a try. I was so lucky to be helped by Jeff. Jeff talked to me about what I needed and about what I was hoping to pay. He ended up getting me multiple options at around what I used to pay, with some additional coverage that I hadn't had before! There was no upsell. There was no "discounted bundles." Jeff took the time to really get me what I was looking for. This is the place you need to contact, believe me.

I cannot recommend WHINS Insurance highly enough. I had been playing phone tag with an agent for…read moreover a week and he was persistent enough to make it work. Finally one of the owners/managers gave me a call after hours and took the time to work through my options. Even though we couldn't find one that worked for my situation, he was patient and explained everything I needed to know--I will absolutely be reaching back out when the time comes!

Yelps raison d'etra is to help guide us to the best of the best, as well as help us avoid the…read morepitfalls of a bad business. I am happy to report the former regarding Whins insurance. Without going into a lot of detail, I have a corporation, several small businesses and the need for a lot of coverage and various policies. My insurance agent of decades sold their practice, the company that took over was asleep at the wheel, and I discovered a lot of exposure and careless errors. I was on the hunt for an excellent insurance company to manage my portfolio and Darren from Whins has been amazing thus far. My excellent service started not with an attempt to convert my policies over so that they can make a commission, but rather getting on the phone and making sure that underwriting had the proper information. This is without them trying to make a commission, just simply making sure that I, the client had the best solution for my immediate needs. That speaks volumes to the integrity, and basic work ethic of the company. I'm still early on in the process but as I migrate my portfolio over, I am getting better coverage for less money, again, that wasn't the original goal, but I am certainly delighted. I will update my review later but so far, five stars across the board!!! Thank you, Yelp, and Whins. Crowdsourcing excellent service providers is a beautiful thing! Good job!.

My amazing health care plan is covered by my employer. I have had HealthNet PPO for 11 years…read morethrough our office. Which is good, because I am like a walking hospital bill - I've sprained an ankle, and broken toes, a foot, and a femur in the last five years. Yikes! HealthNet (and John Muir) have been with me every step of the way - even when those steps are using crutches, walkers, and wheelchairs. My femur surgery and subsequent hospital stay still cost me a ton of out of pocket until I hit my deductible (literally thousands of dollars), but that's how insurance works. The rest was covered, even home care and physical therapy. Unfortunately, my PT ran out of visits before I was healed and I still limp from time to time and experience pain semi-frequently. But I kind of blame that on the Physical Therapists for not pushing me harder at the beginning. My broken foot never even received PT, which I blame on the orthopedic specialist I've seen a couple times this year. Not all my medical bills and insurance coverage though are injury-related. I see doctors for preventative measures. I'm a picture of health right now so it's nice to have a team keeping me on track, and an insurance company that covers those visits. And on a much bigger scale, FAMILY PLANNING - my lady doctors and I love to talk about the exciting possibility of children in my future... which also makes me happy to know that I have great health coverage because that's not a road I would venture down without it! HealthNet recently sent me a survey on my experiences with their company and my doctors. Vanessa G. followed up on my responses and called me - we spoke, and then a few days later she sent a hand-written thank you card to my home. Girl! Thank YOU! I love someone who takes the time to show that something matters to them, and obviously your clients, and your job, matter to you!

I am extremely disappointed with my experience with Health Net…read more Over the past several weeks, I have encountered ongoing issues related to care coordination, communication, and timely access to services. Despite following the proper channels, there have been repeated delays in getting responses, approvals, and assistance when dealing with time-sensitive medical concerns. What's most concerning is how difficult it has been to get clear answers or timely support when it actually matters. As a patient, you rely on your insurance provider to help facilitate care--not create additional barriers. These delays have caused unnecessary stress and have impacted my ability to receive timely medical attention. When you're already dealing with health issues, the last thing you should have to do is constantly follow up just to get basic information or movement on your case. I strongly encourage Health Net to improve its communication processes, responsiveness, and overall care coordination. Patients deserve a system that works with them--not against them. I will be forwarding a formal complaint to the CA Department of Managed Health Care, BBB, Centers For Medicaid and Medicare services, US Department of Health and Human Rights, and any other regulatory agencies.

Huge thanks to Enoc Aguilar at United Direct Insurance! Re-opening our trucking company came with…read moreway more hurdles than expected - new CA number, MCP reapplication, DMV/CHP delays, and insurance filings having to be redone. But Enoc stood by us through every single hurdle. He worked with us for over a month, making sure our company and commercial policy stayed compliant. And he never left us hanging, even when the process dragged on. Thanks to Enoc, everything is now active, legal, and correct; and we are grateful for his professionalism and dedication. If you're in the trucking industry, and need someone who truly knows what they're doing, Enoc and United Direct Insurance are the team you want. Highly, highly recommended.

Sam and his team is there for you when no body else can come up with a deadline so close or deal so…read moregreat that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team!

Great Experience with Underhill Insurance!…read more I've had a wonderful experience working with Underhill Insurance. Initially, I worked with the fantastic Elizabeth, but I believe ownership has changed, and now I work with Christy. She's incredibly quick, efficient, and truly fabulous (but don't tell Elizabeth!) Regardless of who I've worked with, I always receive top-notch service and a great attitude when reaching out for assistance for my clients. If you're looking for an insurance company that offers the right price and gets things done, Underhill Insurance is definitely the one to go to! Oh yeah Kevin is very cool too!

Working with Kevin was a great experience. Usually finding insurance in CA is painful, but Kevin…read morewas super knowledgeable found us great rates and answered all our questions. Will not be going anywhere else next time we have insurance needs!

First off, I would like to say that the service here is amazing. I was introduced to James from my…read moremom as she has her home insurance with him. I was recently unhappy with my insurance carrier, and I was looking for a new agent. I gave James a call to have my commercial, home, auto, and life insurance quoted. He got back with my coverage and took his time to go over details. He made recommendations on what I could do to adjust and save on my premium. Despite asking him a lot of questions, he took the time to answer each of my questions professionally and promptly. If anyone is looking to get insurance, I highly recommend getting it from James.

got recommended to James through a friend and wanted to leave a review and give him the recognition…read morehe deserves. I've been on my parents' insurance way longer than a man my age should and so I had no clue where to start. James took his time to explain to me the pros and cons of all my options and now I feel confident in what I've chosen. Everything costed less than I expected and I could tell James had my best interest in mind.

Do not trust Farmers Insurance to protect your home. I have paid my premiums faithfully for over…read moretwo years, and my roof has never leaked--not once. In November 2025, when the massive storm hit the Bay Area (with confirmed 80 mph winds that grounded flights at SFO), my roof sustained damage and leaked. I filed my first-ever claim, expecting them to help. Instead, they sent an unqualified adjuster who looked at the damage and denied the claim immediately. His excuse? He claimed there was "no wind" (completely false) and that the damage was just "wear and tear." Think about that logic: My roof was perfect for two years of normal rain. A historic storm hits with 80 mph winds, and the roof fails. Farmers claims the wind had nothing to do with it just to save money. They are happy to take your premiums, but when a disaster actually happens, they will ignore weather data and use bogus excuses to leave you with the bill. I am now forced to file complaints with the State Regulator to get what I paid for. Avoid them at all costs.

Ive been paying the tab for a decade or more. NEVER have i been so insulted as dealing with Farmers…read moreins. Only time i needed them they treated me ridiculously. I was hit by uninsured motorist , NO DL, and i was treated as if it was my fault. Lesson Learned , Never again. Ridiculous.

Sara is extremely helpful in finding the best rates and companies. She's always very responsive…read more I won't go anywhere else. Dirk B.

if there were 10 stars Sara would get 12!…read more Absolutely the BEST, courteous, prompt, knowledgeable, and perhaps best of all, recently she did what was best for me, and not for her. They don't make em like her anymore....cannot recommend highly enough

Can you pay my bills? Can you pay my automobiles? Baby we can chill!…read more Isn't that how the song goes? Well either way, I'm a big fan of the people that work here. Tony set me up on my auto policy about 5 years ago and I'm still with them. They're always so helpful over the phone and they'll always call you back when you ask them too. If you're having an issue and you want to reduce your payment, they'll always try to accommodate and see if any new policies are available for you. These guys can't pay your automobiles, but they can sure help you keep your insurance low!

Tony Winser is so experienced and knows insurance backwards and forwards. Unlike others he makes…read moresure one has the right coverage as well as looks out at cost savings too. We feel very comfortable and safe with this agency and lucky to have found Tony in Agoura Hills. We have been with other brokers and always were not quite sure we could trust their judgment. Try this company you will not be unhappy.

I send fairly expensive custom handmade items from an Etsy store, so I've recently begun insuring…read morethe ones that are worth over $100. Last week I had to file my first claim for a damaged package in which half of the merchandise was missing from a long mail tube. My customer sent me photos, so I gathered those and proof of purchase and shipping and filed a claim. A few days later my claim was approved for half of my insured amount (what I asked for). So at least so far I'm pretty satisfied. Just saved me $125 loss.

I operate a high-volume e-commerce business that ships approximately 50,000 packages per year. We…read moreinsure all high-value shipments through ShipSurance and spend thousands of dollars annually purchasing coverage. ShipSurance is our primary shipping insurance provider. We filed a claim for a shipment valued at $390+ that was mistakenly picked up by the United States Postal Service (USPS) even though it carried a UPS label. USPS has confirmed in writing that they accepted and scanned the package, but determined the label had insufficient postage. USPS has further stated they will not deliver the package, will not allow additional postage to be paid, and will not return the item to us or to UPS. In other words, USPS is in possession of the package and it is effectively lost in transit through no fault of our company. Despite this, ShipSurance denied our claim, stating there is "no record that the package is in the mail stream." This statement is demonstrably false. We provided tracking information showing USPS possession, emails from the USPS Small Business Support team confirming the situation, and all requested documentation, which was uploaded directly into ShipSurance's claim portal at their request. Additionally, ShipSurance provides no meaningful customer support, as their phone lines go unanswered and there is no practical way to resolve disputes. We purchased insurance specifically for situations where a shipment is lost while in carrier possession. That is exactly what occurred here. ShipSurance is refusing to honor the policy we paid for despite clear documentation. We are requesting that ShipSurance immediately review the evidence already submitted and approve payment of the insured value of this shipment. Failure to resolve this matter will force us to reconsider our ongoing business relationship and pursue additional remedies.