This shop is DISHONEST and a SCAM. My "brand new, custom made" clock was made with parts that are over 50 years old. Now it's in the repair shop where I have to spend 50% of the purchase price to get it fixed into the shape it should have been in when I bought it. Avoid this place like the plague, and keep reading for details.
I bought a clock here in October 2015 after doing my research and finding that this shop was supposedly the best in the Black Forest. I spent a whole month's salary on a clock expecting that I was paying for quality. I had a slight problem when I first received the clock in the mail. One of the dancers on the turntable was out of place so it kept getting stuck in the doorway. I asked Oli's to fix it, and they told me to just pop the dancer off and re-glue it in the proper place. I was irritated, but thankfully my dad is a woodworker and could help. I let it go. But now, less than 5 years later, my clock completely stopped working. My local clock expert who is doing the repairs said that the mechanism Oli's used to build my clock was made in the 1970s. The cuckoo bird hasn't been made in over 50 years. The dancers were supposed to spin as they turned around the turntable - they've never done that. Oli's is taking shortcuts and using old parts and passing them off as brand new clocks. So much for being the best clockmakers in the Black Forest. The only thing they're best at is being shady. read more
