I've been coming to see these guys for 3 years plus and I can say nothing but positive things…read more The review that said they overcharged and were cruel just isn't close to reality. The girls that work there and I've met them all are caring and have a love and passion for animals. My Dog Enoch who is a Cane Corso Pit Pull is a giant baby but is an excellent judge of character and while he may not love going to the Drs he loves the people here! Before Enoch I brought my other 2 pitbulls and had similar experiences With each of them. Their prices are similar to every vet I know. Some items are slightly higher some are a lot lower but in no way have I ever experienced being gouged or anything close to being overcharged! do not hesitate to bring your pet here for their basic care. Of course this is not a practice that specializes in cancer treatment and or many of the highly specialized areas but they have relationships with those who do specialize in these areas and will coordinate care. It is amazing to have a vet practice that does everything they can to get your pet quality care quickly.

My dogs have been coming here for several years now. I love that they offer traditional approach or…read moreholistic. My dog was near death and acupuncture got her back on her feet quickly. I've been coming back ever since. I'm very happy with their service and appointment availability. I'm able to come on Saturday so it doesn't interfere with work. The staff are super friendly and Dr. Rainey is very knowledgeable!

Sometimes a personal story, tells you everything you need to know about a place or a product versus…read morea review that is generically nice or harsh. For that reason, this review is a personal story. i'm embarrassed to say that the La Grange Animal Hospital was my second choice to care for our family cat, Stryker. I wish they had been my first as our family's cat would have received much better care upfront, been diagnosed accurately sooner, and possibly survived the autoimmune disease that eventually took his life (IMHA). Due to my tragic mistake, I'd advise other pet parents to choose a vet based on care and reputation rather than proximity to your home. When I realized that my original veterinarian was not able to diagnose the condition accurately after two separate visits two weeks apart, despite the Complete Blood Count (CBC) showing an alarming low level of red blood cells, and a very high white blood cell count, I took Stryker to La Grange Animal Hospital. Dr. Sheehan and her staff examined him thoroughly and , unfortunately, this time the CBC came back even more alarming (even lower results on the red and even higher results on the white). Due to her experience with cats, Dr. Sheehan recognized the auto immune disease called IMHA. Even though it was disturbing that Stryker was so sick, I was relieved that someone had a clue what was going on and knew how to treat it. On a course of antibiotics and steroids, over the next few weeks, Stryker seemed to get better and better. In the end though, the effects of IMHA were more than his 14 year-old body could handle. The disease stopped responding to steroids. We took him in to the hospital on an "ER basis" when it became apparent that he was no longer responding to the treatment. They did all they could possibly do to support him and try to get him back to health, however, he passed away that evening in the hospital. When Dr. Sheehan called to give us the news, she was very comforting. She let us know that a 14-year-old cat is the equivalent of a 90 year-old human. We realized then that we had made the right choices and there wasn't much else we could have done. I felt even better that I had at least gotten him to the right place. I wish I had just done it sooner. If you have a beloved family cat, I highly recommend that you put that cat in the care of La Grange Animal Hospital and Dr. Sheehan. She is highly experienced, very thorough, and very direct. She's very serious about what she does and very good at it. It seems to me that most veterinarians are very familiar with dogs and can take good care of them. Cats however, are a bit of a different challenge. They really require care from a veterinarian who understands their unique biology and behavior. I'm sure La Grange Animal Hospital is great for cats AND other pets, but Dr. Sheehan and her staff seem to really understand cats. If you're a cat lover, this is definitely the place for you and your pet(s)! I'd also like to mention that La Grange Animal Hospital took Stryker in on an emergency basis where there is a bit of a larger cost. Since they were unable to save him, they waived that charge out of respect for Stryker's passing. The bill at the end was simply for the supplies and drugs used urgently trying to get him back to better health. It is very clear that La Grange Animal Hospital and Dr. Sheehan are big-hearted! As a sidenote, I noticed that charges for exams, medications, and specialized foods were less costly than my previous vet charged for the same services and products . I believe Dr. Sheehan and her staff do what they do because they love the animals not because they love a big paycheck. As an animal lover, that means more to me and my family than anything else.

I took my dog here to be neutered and I was very pleased all the way around. They had the most…read morereasonable price in the area by far. This concerned me a bit thinking that the dog may come back with some gruesome scar or something. The scar was very small, they were done earlier than was expected and the staff was very friendly. If you need a spay or neuter I highly recommend Lagrange Animal Hospital. Their spay price was also the most reasonable and the experience was just as pleasant.

Boarded may dogs here for the first time. Nice people, easy to work with and the dogs seemed to…read moreenjoy the visit. We will be back.

I took my beloved family cat to this clinic mostly for yearly checkups, shots, claw clipping and…read moresanitary clips. Dr. Shipman was nice and seems knowledgeable but I got the feeling he was more comfortable with canine patients. When, our cat needed something more than a checkup or claw clipping, I could not have been more disappointed with this clinic. He was sick and we needed expertise which this clinic did not seem to possess. Our cat had stopped eating and was very lethargic (quite unlike him normally). I took him in and we saw another vet in the practice -- I think she was new. She ran a full panel of bloodwork that showed him in good health other than his red and white blood cell counts -- which they ran twice. The red blood cell count was dangerously low while the white cell count was very high. I was given no explanation for why that might happen -- maybe an infection of some sort?He was prescribed an antibiotic and steroids and an appointment two weeks out. He was still in rough shape two weeks later. No other theories and no alert and to the dangerously low red cell count. Finally, I took our cat to another vet, got a diagnosis, full explanation of the disease (IMHA), and a course of treatment. Over the course of the week of new treatment, he slowly showed improvement. The IMHA eventually took his life and we got another few months with him feels my better. I can't help but wonder if we could have gotten him back to full health had I taken him to the other vet earlier. I'm not able to review the clinic's care for dogs or other animals but, if your cat is a member of your family, I would definitely avoid Buckner Animal Clinic.

Great first experience! We aren't new pet owners but this is our first time looking for a mobile…read morevet that comes to your home. One of our dalmatians takes medication daily for seizures and a trip to the vet has been a trigger. We made appointments for both dogs plus our cat to receive their annual check up and shots. The visit was thorough and we received a follow up call on Luna's bloodwork to confirm she was on the correct medication for her seizures. The vet also confirmed the best rotation to give her pills (thanks for settling a debate with my husband!). Price is subjective based on what you're used to and your budget. For us, fairly similar and it was a relief to get a home visit. We plan on being a regular customer.

Fantastic experience. Very reasonable pricing and they offer a discount if more than one pet is…read moreexamined. One of my cats is very difficult to get into a carrier and drive to a vet location. This was great because they came to my home instead. They have a super nice mobile vet van with exam tables and all the equipment. It was very clean and high tech. The doctor and her assistant were so professional and kind. They administered yearly vaccinations and did general exams of both Shadow and Shimmer kitties and it was so easy! So convenient! This is the way to go for pet exams. It was less stressful for both cats...and myself. It seemed safer as well, I have always disliked packing my cats up in the car and risking them getting loose as well as eliminating all the fussing they did in the vehicle. It was perfect just to bundle each cat up separately and walk outside to their vet unit. It was nice not to have any other animals around also, super private with no added drama or stimulation for kitties. I highly recommend! Thanks for the great care and service.

My partner and I, would like to express our deepest gratitude to the entire team for the…read moreextraordinary care, compassion, and kindness shown to our beloved Freddie. From the moment Freddie came into your care, we felt that he was being treated not just as a patient, but as a cherished member of a family. As Freddie faced the heartbreaking challenge of multi-system failure, your team provided not only exceptional medical care but also comfort, support, and genuine compassion during one of the most difficult times of our lives. We would especially like to recognize the incredible veterinary technicians, Rachael and Michaela. Their loving and gentle care meant so much to us. The tenderness they showed Freddie, along with the kindness they extended to us, brought comfort during an incredibly painful journey. Also, Heather who was benevolent and informative during his stay. We are also deeply grateful to Dr. Stello and Dr. Zimmer for their expertise, dedication, and commitment to Freddie's care. Their professionalism and compassion helped guide us through difficult decisions with confidence and trust. A very special thank you goes to Dr. Zelli, whose beautiful soul and compassionate heart will never be forgotten. The comfort, empathy, and support provided to Freddie my partner and I during his passing was truly extraordinary. Dr. Zelli helped make an unimaginably difficult moment a little more bearable, and for that we will be forever grateful. Freddie was so much more than a pet--he was our beloved last child of 8. He was a very smart, and loyal companion. Knowing that he was surrounded by such caring and compassionate people brought us peace and comfort during his final days. We will forever be grateful to these wonderful doctors, veterinary technicians, and the entire staff for the exceptional care they provided. Thank you for treating Freddie with such dignity, love, and respect. Your kindness will remain in our hearts, and Freddie's memory will always be connected to the compassion you showed him. With heartfelt gratitude, The Mason-Forst family

This place was horrible. Our dog had numerous issues and we ran $1,000 in tests and they couldn't…read moretell us what was wrong still. All they cared about was the money. Constant talks about money and they never figured out what was wrong with her. This vet is not recommended by me or my family- they do not care about you or your animals- all they care about is the price tag above your sick pet's head. EDIT: we ended up going to another vet and they said that she just had a very bad UTI. if we did not get that second opinion, we would've ended up putting our dog to sleep. The second vet ran the exact same test and was able to tell us what was wrong with her almost immediately. If I could give this place 0 stars I would.

I made an online appointment at Crestwood Animal Hospital for my dog's first visit because she…read moresimply needed her vaccines updated. The next day, they called with a few questions and asked about my dog's age. They told me that if she was a puppy, the visit would cost around $200. I explained that she was 4 years old, not a puppy. Surprisingly, they never even asked for her actual birthdate and instead entered a random birthday into her records. When I arrived for the appointment, the staff was not very friendly. They informed me that my dog would have to receive a "first visit package" for $355.10, which included several exams that were never even performed. To make matters worse, their website advertised $25 off the first visit, but that discount was never applied. Another thing that made me uncomfortable was that they took my dog out of the exam room to give her vaccines. I've never had a veterinary office do that before, and it made me uneasy. There were just too many things that went wrong during this visit. The inaccurate information in my dog's records, the unexpected charges, the advertised discount not being honored, the exams that weren't performed, and the overall lack of professionalism made this the worst veterinary experience I've ever had. I genuinely do not recommend Crestwood Animal Hospital. I hope sharing my experience helps someone else avoid the stress and anxiety that this visit caused me.

If I could give less than 1 star, I would. Had to rush my pet in because they were the only one's…read moreopen. They took some samples, but didn't send them out ASAP. It took over a week to get the results back, and they still didn't know what the problem was. But they wanted me to bring my pet back up to see them. Why? So they can charge me another overinflated exam fee. I wouldn't take a sick pet rock to this place. And I wouldn't recommend them either.

Custom Paws is hands down the best! My pups love to go there for both grooming and boarding. I have…read morea pup that doesn't usually like to jump out of the car, but when he sees we are at custom paws he leaps out and runs in! He absolutely loves going there and it makes me so happy to know that he actually wants to go in the building. The staff are so very friendly, caring, supportive, kind. I can't say enough good things about them. I know they have been very accommodating for any special needs my pups have had. Highly recommended.

I took my dog here for grooming three times. The first two times was at their location in La…read moreGrange. They did a great job, the price was fair. The third time was at their new expanded location in Buckner. This time they charged me 20% more than before without telling me they had increased their prices. And I paid for a deshedding as always but when I got home I had to spend 30 minutes brushing him to get the shed fur out that they missed. All three times I tipped them 20%. Recently I went to their new website to sign up for an overnight boarding and bath for the same dog. The site did not work. So I emailed them my information and asked for a price including taxes. Their response was to tell me they booked me and asked what times I wanted to drop off and pick up but never gave me a price. I again asked for a price and sent them my times. Their reply was to text message me a bill that was ridiculously high, more than what their website showed it would cost for my size dog and the charge for a plain bath was what they used to charge me for a complete grooming. I replied by text about my disappointments and asked that they cancel my bill. I got no reply so later I emailed them my text message and asked for confirmation that this was cancelled. To this day I have had no reply. Boggles the mind why they would treat a repeat customer like this, especially a generous tipper but there are plenty of groomers around, I won't be going back here.

These people are very empathetic and caring towards you. We took our baby girl here Monday 06/22…read more They didn't rush us, helped with the grieving. We had the option of getting her cremated in her own stall. You also have the option of picking up your urn here, or they will deliver it to your vets location. We just received our urn today 06/24. Very well done. Very quick service.

Very good to deal with after our fur baby passed away. Would use them again if needed.read more

My cat was very ill and needed to be euthanized. I did not want To take her to a vet and leave her…read more I Wanted her to have her final moments at home. Dr Sheena was prompt, skilled, patient and very kind. She made a difficult and emotional time easier.

No one ever wants to make the call to end the life of their beloved friend. I had to make that call…read morethis week when the vets discovered an inoperable tumor in my cat's throat, which kept him from breathing freely. Lap of Love was really kind on the phone, explained everything to me and helped me find a doctor to help my best buddy, Shy Guy. She was able to come out the very next morning. He made friends with Dr. Hannah right away. She was so very sweet and kind to us and Shy Guy, everything proceeding at our pace, and letting us have all the time we needed. She helped me make some clay footprints and clip some fur to save. She helped us help our other cats adjust by seeing him so they knew he was gone. And she tucked him up in the sweetest most comfortable little basket to take him to the crematory. He truly died with dignity and love, the way he deserved. We are heartbroken that cancer took him from us at not even eight years old, But Dr. Hannah made one of the worst days of my life more bearable. I am crying as I write this. Thank you, Dr. Hannah.

I have had many rescues over the last 40 years and anybody who cares enough to help any of Gods…read morebeautiful creatures is five star in my book. Thank you for what you do

The adoption process was a breeze, and the foster parents and representatives that brought the…read morelittle cat I would go on to adopt we're informative and responsive. I will absolutely be adopting from them again, once I feel my household is ready for a new member. Joy, now Lilith, is an absolute blessing and is a vital part of our lives that I can't recall how we got along without.