I would've given it more stars, but the old man that was working there was extremely rude. I was by myself and took selfies in the front of the house. The old man was standing in the doorway saw me taking selfies. After I finished taking pics, I saw the rope in the front door closing off the house, so I figured I would go around the back side of the house. I took more pics of the yard and went inside the house through the back door of the house. As I took pics of the house, the old man starts yelling at me rudely saying "Oh no, you can't be in here! You have to pay! You can't just barge inside here! You can't come inside!" I was startled by his tone of voice and I tried to explain while he continuously yell at me. I told him that I saw the rope thinking to come around back of the house to tour the house. Mind you that I am 5'2' with a petite frame, so I do not consider myself intimidating, let alone have a hostile individual look especially wearing my bicycle gear on, so his aggressiveness towards me was uncalled for.
He argued and accused me about I seeing him in the front of the house and that's why I went around the back of the house to sneak inside. He was still yelling at me when I even showed him my ticket which was proof that I was, in fact, legally able to tour the house. He signed me in and by then I was already irate, so I was rushing and took my pictures on the first floor as I was telling him that he was rude for his approach towards me and I got really offended by it.
I explained that I just wanted to take pictures of the house and his response was "Oh you don't want to hear the history?" I responded back saying "No, I just want to take pictures. I read up on the history online." Then I started going up the stairs and then he rudely said "Oh no, you can't go upstairs! You can't go upstairs without an escort! You have to wait for the other tour guide, because I can't walk up the stairs." This old man continued to have an attitude from hell and was so unprofessional! I told him "Fine, I will wait." The other tour guide was busy with the other couple that was touring the house and I waited, so the old man said "Ok, you can go upstairs, but don't go into the attic because it's not safe." I rushed upstairs, took pictures, came right down, came out the back door, and left the house.
The old man never apologized and had a negative attitude the entire time. The old man had no customer service skills whatsoever! He does not need to be working or volunteering there, if he doesn't have the people person personality. The old man needs to work on his negative attitude and people skills! This really deserves no stars! read more