I took a drive here earlier today with my husband who was in the market for a new pair of…read moresneakers/walking shoes. He can be a tough fit for any and all clothing because at 6'3" tall with a size 13 wide foot, things can be limited in stock. As it is, he has all his dress shirts made for him and he has had suits custom made to ensure an impeccable and comfortable fit. Lucky for him, the particular sneakers he was looking for were not only in stock here in his size but at a lower (factory outlet) price. The customer service was impeccable. A salesman named Hector assisted him and brought out not only the shoe he was looking for but a couple of other examples for Tom to try on and consider. For essentially what is an outlet store, this level of service seemed above and beyond and was greatly appreciated. The store also sells, lots of other New Balance sportswear for both men and women....leggings, sweats, jackets, gym wear, socks and even hats and gloves all under the New Balance label. As this is a "factory store" with lower prices, you cannot always count on finding the exact thing you are looking for and in your size. That said, there seemed to be a huge array of inventory of all kinds. There are some things sold here that are "factory" seconds but those are clearly marked. If not marked as such you can be assured they are first quality. New Balance is a local Massachusetts company so it is nice to give them our business. Many, although not all, New Balance shoes are manufactured in the United States and they employ many New Englanders amongst their 5 manufacturing sites in Massachusetts and Maine. This is a good new story from a good news company trying to do the right thing here in the USA. This store is a bit out of the way for us but I would definitely return. There is another outlet a bit closer to us in Brighton but for us, that means traipsing in and through the city and ending up in a potential parking nightmare. Here, there is plenty of easy and free parking and the store and its layout are large and easy to navigate.

Excellent customer service! Was greeted the moment I walked in. Was asked if I needed assistance…read more They didn't have a sneaker I wanted in my size, they was able to order it for me and ship it to my house!!! Right now they have 30 percent off the clearance section, I racked up!!! I spent $210 for 6 pairs of sneakers and a backpack! Will definitely be coming back again.

We tend to hit up all made well locations wherever we end up traveling and see one…read more The lady likes their denim. Their stores are all set up pretty much the same for the most part. They are super clean, organized, and have fitting rooms. The staff usually has someone tell you the sales for the day and are ready to help you find any pants or tops, sizes and colors you may need. They also sell new balance and other brand hype sneakers there that fit their aesthetic. Clearance racks are in the back!

I've been here a few times, but it was the first visit that was the most memorable. Two of my…read morefriends and I stopped by to browse during the 2017 holiday season. The shopping plaza this Madewell is located in gets very chaotic around the holidays, and parking, a normally already arduous task due to local drivers' sheer inaptitude, becomes even more of a struggle. Upon walking into this store, however, all the effort it took to get here became worth it. The interior is warm, well-kept, and welcoming. I found a pair of shoes that were already on sale for a great price. When I got to the checkout counter, I had the good fortune of interacting with a truly lovely saleswoman. Unfortunately, I can't recall her name. She greeted us with a genuinely warm smile, and was even nice enough to ask me if I was a student, which got me another 15% off the already discounted price! This level of customer service is what has brought me back to this location when I want something new from Madewell. Five stars.

I can't complain! I came here for some perfume! And got a big size, and smells so good! Only for…read more20$! And the workers are very friendly. They immediately say hello to you when you walk in. Yes, most stuff is pricey, but you're getting what you paid for most of the time. I do recommend.

I don't know if it's normal for the employees of the store to follow people around, but they…read morefollowed me around the store and didn't say hello when I walked in. One managers/employees working the night shift on 2/15, a woman with blonde hair decide to mumble under her breath how annoying I was because I asked for help finding an item. I only stopped here because I'm from out of town and this is the closest location to my hotel. No one was in the store and they kept talking about how slow it was all day so I don't get the issue.

Store was very quiet when I arrived, so not busy. Associate never asked if I needed help or…read moreacknowledged me. I sense every time I go in here, the associates feel they are too good to talk to you. They should take a page out of the Outlet store at the Shipyard. Associates there are very friendly and customer service oriented.

Went to the store today and we had a excellent holiday shopping experience. Great customer…read moreservice. Colleen, a store associate, helped us put together an outfit according to our needs. She was knowledgeable, friendly and professional. Overall, this store is well managed. Each section is well organized and displayed. Will definitely come back for more shopping!

I have shopped at Chico's for years and always been treated respectfully. In fact at least half of…read moremy wardrobe is Chico's. I recently had an experience that prompted me to write this review. I was visiting the Boston area and a necklace that I purchased at Chico's broke. I took it into a local store in the Derby Street area. The lady who waited on me was so rude. She even indicated that I didn't get it at Chico's at all. I was planning on purchasing several items but instead I left. I'll shop on the West coast from now on.

Friendly staff go out if their way to help you find your size and style…read more The Chico brand speaks for itself. Yet, the staff in Plymouth make the experience even better.