When I began writing this review, I had mixed feelings about Okie Solar. On one hand, they're a well-oiled machine of team members that work together efficiently to get the job done. On the other hand, this did not come without a few mistakes. My goal was to go off-grid. My intent was to have a solar system installed that would work in conjunction with both my previously purchased and installed, slightly older solar system and my stand-alone generator. Now, after a bad experience with the installer of my older solar system, I was reminded that you get what you pay for. But after dealing with Okie Solar, I've come to the re-realization that 'you get what you pay for'. I'll explain. They're not perfect, but they're reputable for good reason. One of many, in my opinion, is because where they fall short, they make every effort to make things right.
After an on-and-off and back-and-forth in conversations with Okie Solar owner, Rick, and sales rep. Brian, from March 31, 2026 to July 14th, we came to an agreement. Okie Solar agreed to, upon confirmation of compatibility between my old and soon-to-be newly installed system, install an 18kPV Hybrid Inverter, a 20.25 Kw Solar Panel Array, and three (3) 314 Ah Batteries for storage that can work in conjunction with my older solar system and stand-alone generator. Unfortunately, that's not what would happen.
On September 9th, communications shifted from Rick and Brian to Matthew, whom I was informed is the Head Electrician and Construction Manager, Cas, whom is on the technical side of things and Aldo, whom is more on the electrical side. The transition was nearly seamless, except for one very important detail. They failed to notify me of the incompatibility between my old and new system prior to beginning the install. It wasn't until after the first day of the process, when I asked where my old system would fit in, that I was informed that it wouldn't, due to incompatibility. I was further informed that no one on the crew had been made aware that I was to be notified.
This resulted in my old system sitting to the side, useless. But I wasn't about to abandon the entire project at that point. So, we moved forward with the install. And lo and behold, upon informing Matthew of what had transpired, he proposed an idea that might resolve the matter. A later follow-up with Rick would emulate the idea. More on that in a bit. Come September 15th, the install was complete and my newly installed system was operational. Louis, Okie Solar's sheetrock guy, patched up my drywall to perfection. Cas and Baylor, as well as Aldo followed up on separate dates to put the finishing touches on a few imperfections regarding the install. Everything, aesthetically, looked great - until it didn't. I noticed my mini-split leaking, which appeared to be the result of spiral-shaped wood shavings and sawdust, typically caused by drilling through wood, having fallen into the filter. The construction crew performed such work above and around the mini-split. But lo and behold, Matthew got it resolved.
Now, on the technical side of things, Cas had me download two apps (EMA and EG4 Connect), which allow me to access my system remotely. However, a month after the install of my new system, the EG4 Connect app still has a few bugs to work out. The kinds that leave me concerned that my system may not be operating at its full potential, which could affect my ability to go off-grid. But I believe Okie Solar will get this resolved. As for Matthew's proposal, that Rick emulated, regarding my old system. The idea was to post it to specific sites with consumers in the market for what I have. And Rick moved quickly to do so. I saw the post on Okie Solar's Facebook page. I'll update this review if anything comes of it.
Look, we all make mistakes, as did Okie Solar. And I'll leave it to the reader to determine the severity of those mistakes. But they made every effort to rectify them. In my opinion, you couldn't pick a better installer. I recommend them, above all others, for your solar endeavors. Thanks all! read more