1. Oh My Gowns

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Largo, FL

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Oh My Gowns

3.7 (3 reviews)
Closed • Closed

Oh My Gowns Photos

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3 years ago

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Nikki's Glitz and Glam Boutique - September 5 came in after purchased on then came in again and they did it to small I HAVE No DRESS

Nikki's Glitz and Glam Boutique

2.3(103 reviews)
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I said YES to my dress at Nikkis Glitz and Glam Boutique and I truly cannot say enough amazing…read morethings about my experience there! From the moment I walked in, the customer service was incredible. Every single girl in the boutique was so sweet, supportive, and genuinely excited for me. They were knowledgeable, patient, and made the entire process feel so special and stress-free. Their seamstress deserves a special shoutout -- she made my wedding dress absolutely perfect. The fit was flawless, and she paid attention to every little detail. She also altered my mom's Mother of the Bride dress, and it turned out beautifully as well. We both felt amazing! On top of everything, the pricing was very reasonable, especially for the quality and level of service you receive. My alterations only took 2 weeks! My experience was nothing short of wonderful, and I would highly recommend them to any bride looking for a personalized and supportive dress shopping experience.

Very Disappointing Experience - Nicki's Glitz & Glam, Palm Harbor…read more I purchased a size 8 dress for a wedding and returned to Nicki's Glitz & Glam FOUR separate times for alterations, only to end up with a dress that was altered so small I could no longer wear it. I was extremely patient and made every effort to accommodate the alterations process. After multiple unsuccessful attempts, I requested a refund. Unfortunately, the manager has not honored my request, leaving me no choice but to pursue a chargeback through my credit card company. But when I did someone put I purchased on the 09/24/26 which is a lie and not refunding my account. What made this experience even more disappointing was overhearing women in the back snickering and making comments as though I was simply trying to get a free dress. That could not be further from the truth! I purchased the dress in good faith, paid for a product I expected to wear, and gave the business multiple opportunities to make things right. As a business owner myself, I understand that mistakes happen. However, it's how a business handles those mistakes that defines its customer service. I never wanted a free dress. I wanted the beautiful dress I purchased to fit properly for a special occasion, or a fair refund when that was no longer possible. Sadly, this experience has been extremely unprofessional and disappointing. I hope management takes customer concerns more seriously in the future.

Photos
Nikki's Glitz and Glam Boutique - September try on to small EVEN the manager new it was to small after they altered it.

September try on to small EVEN the manager new it was to small after they altered it.

Nikki's Glitz and Glam Boutique - Ivory dress

Ivory dress

Nikki's Glitz and Glam Boutique

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Oh My Gowns - bridal - Updated October 2026

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