Unprofessional and unreliable
I contacted Office Exec several times to find out how I could become a member. However, it was almost impossible to get them to answer my emails. Actually, weeks passed without getting a reply to my emails. On July 25, 2016, once I was finally able to obtain the information I needed to become a member, I went to their office to pay the membership fee. I was then told that I would get an email the "following day" with the information I needed to book an office when needed. "Two weeks" went by and I never received an email from them and as a result, I could not meet my clients. On August 3, 2016 I called office exec to once again request the information I needed. Note that by this time the membership fee had already been charged to my credit card. I was told that they would look into it. I called them once again the following day as I needed to book an office to see a potential client on August the 5th. I was transferred back and forth from person to person until an assistant reluctantly and with an awful attitude, booked an office for the following day. However, when my client showed up at office exec he was told that they did not know who I was, "despite being assured" that once I became a member clients would be advised that I was not at the office and that I could only see people once an appointment had been made. As a result, I lost a prospective client and potentially thousands of dollars. When I spoke to one of the assistants at office exec on August the 5th I was told once again she would send me the information I needed by email the same day. It's been four days since that promise was made and I still have not received anything.
In short, if you need reliability and professionalism look somewhere else. As for me, I do not intend to use the services of office exec in the future. read more