This is a tiny little shop, but I think that adds to its appeal, its not a huge, overpowering shop…read morethat pushes items on you. Its more of an 'alternative' shoe shop, selling skate type shoes and other similar items. I like loads of the shoes in here, and have bought some on many occasions, they seem to stock different shoes than elsewhere, which is good as I like shops who look for something different to interest customers. The guys who run the shop are really friendly and as its a small shop, they don't have much trouble seeing to everyone quickly and efficiently. The prices are kind of on the high side, but i'm not one to complain about paying for quality.

Today I visited the Watkison's sale shop and despite hundreds of pairs of shoes apparently the…read morepair I chose, on a counter filled with sale shoes, were "full price sir" Imagine my surprise then when I get home to find that they are not a pair - the left hand one has been tried on multiple times to judge by the leather creases across the shoe and the eyelet colour between the shoes is different - one shiny "new brass" and the other a dullish brown Now while I would have liked to complain directly - an email contact is hard to find

Excellent service and great quality shoes at affordable prices! Visiting from the US, we spent…read moremany minutes within this store and purchased multiple pair of shoes. Definitely worth a visit! The shoe assistance was superb!

Yorks best department store as far as I'm concerned!…read more I don't know if it's just me but wondering around the store, I can't help but get the feel that this place is a little old fashioned and I think that that is part of it's charm. The staff on each department are extreemly attentive and are quick to ask if you need any assistance whilst browsing! something that I would usually find quite irritating, but not in Browns as the approach isn't hard sell, it's just good old fashioned customer service. The make up counters are fantastic, and if you're looking to re stock your make up bag, then have a word with one of the cosmetic assistance as they are fully trained and can advise you of which products are for you

its a small department store, been going for as long as i've lived in york (15yr) so it can't be…read moredoing that baddly. fashion wise not much of interest for me, i would say its more for the mature generation. but i like a wonder through, and its not bad during the sales. and layout of the store is easy to navigate through. and the aisles are not narrow and cramped. oh if your looking for bra extenders etc there underwear section has all usefull little gadets (clothing related) that you might not find in other fashion stores in center of york the beauty counters are good though and the sisley and clarins counters staff are always pleasent and ready to help and advise on products, they also have a lancome, dior chanel, clinique and elizabeth arden can find some of the counter staff a little snooty, but thats fine by me as i just take my hard earned cash else where!

We popped into Schuh when my wife was wanting to get some new boots for her birthday and I have to…read moresay that I was pretty impressed by the service we were offered by one of the young female assistants. She was friendly, knowledgable and up for a chat when I was drowning in a sea of shoes, opinions and general tiredness - nice work! I'm always impressed with the range of shoes on offer at Schuh and it's somewhere I've been buying from for 15 years. Nice work on consistently having a good range of cool trainers, formal shoes and general 'not needed' ones - they're nice looking and I know they're not needed but I still have to have them (my wife thinks I have a serious trainer buying problem... I just think I have a strong interest in them ;-) )

Hotter couldn't get an order right to save their lives. They've never sent anything correct…read more They've never sent anything wearable.

Hotter sell really high quality shoes. Personally I don't find them to my style but my Grandma buys…read moremost of her shoes there and I have tried on shoes in the shop so can definitely vouch for their comfort and quality. The staff in the shop are also really helpful with stock/sizes/etc.

I love accessorize, I think they sell some gorgeous things! They sell things like purses, bags,…read morejewellery, scarves, and hats. All their items are quirky and have a handmade feel to them. Most of their stuff is really good quality too. It can be a bit pricey but they have amazing sales-often knocking 50%-75% off, so it's really worth going in then.

This is a convenient place when traveling and in sudden need of a pedicure, only to realize you've…read moreforgotten to pack sandals. My situation precisely. Also, it's a great place to fill the need after shoe blowout, which is what my fellow shopper was experiencing. One cannot survive in the York City center with just one and a half shoes. We each were close to Shambles (sorry, first time). So for a grand total £14, we got emergency shoes, and they were both cute. Not good quality, but priced right, nice enough looking, and the staff were very sweet.