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12 years ago
30 gallons of milk, 1,000 cups (3 different sizes), 20 lbs of coffee beans and 2 large boxes of miscellaneous merchandise were the sort of orders I dealt with in my previous job. Now, I order around 5,000 to 10,000 envelopes either being a #9 with a 3 7/8 x 8 7/8 window or a #10 with a 4 1/8 x 9 1/2 double window. The comparison seems unequal, however both can be tricky and costly when done improperly! With the documents that I send out, there can be information that should not peak through the envelope windows. I made the mistake of ordering 5,000 of the regular size windowed envelopes as opposed to ones that have smaller windows. Bill, the person I was in contact with was professional and quick to relay the procedures of a order return. Within a week or two I had received the correct envelopes, shipped back the wrong ones and no one could be the wiser. I use both kinds of envelopes monthly and I would say I go through around 10,000, and aside from a machine jam here or there, I like these envelopes. Plus, I haven't gotten a paper cut yet! *Knocking on wood. I make an order, I receive confirmation, my order arrives and I can do my job! There is no fuzz or hoops to jump through! When I have a question, it is answered. If I have a problem, it is solved. This company has provided a pleasant customer experience! read more
