Once I arrived in Lyon, France I walked over to the Tourism office at the Place Bellecour square to purchase a City Card for 29 euro for one day. They offered to schedule a walking tour which I already scheduled with another on trip advisor and the river cruise boat tour for the next day. I used the card for transportation to the Basilica Fourviere on the hill taking the Funicular both ways. I tried to go to the Miniature Museum by it was only half price. Another museum only offered a small discount. I did not go to any other museums because I didn't see any while walking around. I did take the river cruise. So overall it wasn't worth purchasing. read more

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Get your ticket and identify the language you prefer. My clerk was super helpful and it's nice to get an orientation to the city. read more

Office du Tourisme de Lyon - Tours Near Me - Lyon, 69

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We visited this tourist office probably once a week the first summer I spent in Lyon (2003). We transacted business in French, after all that was the purpose of our being there, and didn't have too many problems. There are tons of brochures about attractions in the city, and we were able to plan activities and ask about things we'd be recommended to try by previous students. In 2004, when my then-boyfriend-now-husband was studying in Metz (though not French), we ended up here hoping to get some advice about visiting vineyards in the area. J tried to get some help in English, and didn't get very far, so he sent me over to try in French. Honestly, I didn't get very far either. Being college students (not much money and under 25), we didn't want to rent a car, and the woman couldn't get past that. She finally recommended the Hameau du Vin. She knew nothing about it, except that they featured wine and it was close to a train station. Then she sent us to the SNCF office across the square to book our train tickets. In short, this office is probably better for French tourists visiting the area than Americans. The staff can answer your questions, but didn't volunteer much in addition to those answers. #Yelp365 - 188/365 read more

The interior space is quite upbeat, light, and modern. An entire wall is dedicated to multiple video images of Lyon. The overall impression is one of a clean and attractive space. Many brochures and informative city guides populate the waiting area. A great bronze statue of Paul Bocuse "sits" in the lobby. An innovative, easy to comprehend, numbered waiting system is employed to help people avoid crowding the counter with their pressing questions. The major thorn in the side of this Office of Tourisme du Lyon is the people behind the counter. The three different agents I encountered on two different occasions were rude and not at all helpful. They epitomized the worst in the old reputation of the French as being haughty and impolite. So far after only five days in France, everyone I have previously encountered has been pleasant and surprisingly patient with me and my stumbling French. Not here, however. Customer service and customer satisfaction do not appear to be an integral part of their training. It's too bad because I like Lyon, but now there is a blemish on how I feel about the city. Pity that is my experience in a building dedicated to welcoming newcomers to Lyon! Maybe your experience will be better. read more

When we were in Lyon there was a festival occurring where this office is located. Because of that, it became very difficult for us to find this location, as there are two very similar buildings, on opposite ends of the court square. We kept finding the one that is NOT the Office du Tourisme and Google Maps kept sending us down a street away from the other office. The many festival tents and canopies meant we never saw this office until we were right next to it. The signage outside didn't indicate it was the correct office until you were right next to the front. Anyhow, we found it and were greeted by a very nice receptionist. We explained we wanted to purchase the 3 day pass around town and she escorted us to a clerk. This woman (I forget her name) was absolutely wonderful. She was young, with darker blonde hair. She spoke excellent English and showed us a map and circled all the areas of town we should visit. She set us up on an English walking tour of Old Lyon (which was also fantastic!), and by the end of our talk she had shown us a great floating restaurant to visit (The Star Ferry) and explained this was a place she and her friend visit regularly. We did end up going there for beer and cider (my favorite!) and had a wonderful time. Visiting this office was crucial for us. We found so much to do and the card was ridiculously inexpensive for all of the great sites we got to see. We went on a boat tour, the walking tour, had endless trips on the lift up to the top part of Lyon, visited the Fine Arts Museum, etc. We miss Lyon so much. I know we will be back and when we do this is the first stop for us. I hope to even see the same girl. She was awesome! read more