Wow... Terrific service from their Service Technician... I brought in my laptop with a damaged main drive... was not worth fixing... for the same amount I was able to purchase a new Lenovo Tower with all the bells and whistles at the same price... as a Senior Citizen with zero tech skills I was quite nervous about the setting up of a new computer... The service technician sensed that, and told me to relax... he would make it easy and set it up for me... He spent over an hour to set up my Microsoft Account and Chrome on my new machine... synched everything... all files and photos were preserved... and as he said... when I got home and plugged it in... voila... it all worked terrifically. I am so happy with my new computer... this young man deserves ten stars... real customer service... he took care of me...!!! read more

Called with a question about leaving a package for ground service delivery. Once the young man answered ONLY U.P.S. picked up there daily---he was dismissive to a follow up question. Not terrible---but certainly not engaging or helpful. read more

Hmmm....they have office supplies?? That should be no surprise to anyone. Lol. They had what I needed. I was in and out quickly (that's what she said), then I was on my way. read more

Charlie Brown (you), kicking the football (fixing the delivery of the wrong item), and Lucy (the on-line Office Depot "help"). Foolish Charlie Brown trusts Lucy to hold the football, but she does not, and does not again, and does not again--10 wasted days of trying. In my version Charlie has had enough, so when Lucy offers to try the same thing again, he hands the football to Peppermint Patty. A few minutes later--field goal. Peppermint Patty in real life is FRANKIE, a manager of my local Office Depot store, #335. It's so good to know that there are still a few competent grownups we can rely on when big businesses make bad mistakes. ALL STARS. PS--After I told Lucy that the football had been kicked and that was the end of it, she emailed me that she would try the same thing again tomorrow... read more

Went in to buy something as simple as a hole puncher...staff was rude short. Won't be going back...I've had better service at the local WalMart. read more