Such accommodating and reliable. I have been going with them for over 2 decades now. I highly…read morerecommend quality and accurate and speedy fast service. So nice to have an accounting firm you can trust here in the Palm Desert Area.

Friendly, down to earth service. Had some questions that probably weren't worth their time to…read moreassist me with, but they were kind enough to look into getting answers for me. That says a lot. Hopefully, I win the mega lotto and their thoughtfulness will be rewarded! I have no reservations recommending them.

Laura has been our CPA for the last few years and I can't say enough about her knowledge, kindness…read moreand support. We have a fairly complex tax situation ( multiple homes, multiple businesses) and generally are in a challenging tax situation. Laura's knowledge helped me with a tax error from a prior provider and saved me over 40k! She is always available for question and just a kind business woman. She is a credit to the community and excellent in her field. Her rate is very reasonable and this year she identified valid deductions from my rental home I hadn't even considered- just from a conversation! I went years thinking I could manage my own taxes as I am Financial services. Laura saved me close to 80k I would never have managed on my own. Trust me - let an expert help you and pick one you can trust like Laura!

Laura knows what she's doing! Great service and very professional! The best CPA in the Desert!read more

I am new to Palm Springs. For the time being I want to do "everything" I need to do IN Palm…read moreSprings. I get lost easily! With that said, I found the best place to have my taxes done. Kevin BAUTIER, was the answer to a prayer for me. I didn't have to do anything online, create portals and passwords.. none of that! He had my taxes done so quickly. His assistant was awesome and helped me as well! See you next year, Kevin!

After working with the same accountant in Los Angeles for more than 20 years, I was nervous about…read morefinding someone new when he retired,  but since I was looking for someone new, I decided search closer to our current home. I'm so glad I found Bean Counter. The name initially caught my attention (it's clever and memorable!), but the experience is what truly impressed me. I spoke with Kevin for an initial consultation, and he took the time to answer all of my questions thoroughly while providing a clear and reasonable fee estimate. He made the onboarding process simple by sending access to their secure client portal for document uploads. We later met in person, and Kevin walked through my return step-by-step, explaining everything in a way that was easy to understand. He asked thoughtful follow-up questions that ultimately resulted in a better outcome on my return. He also shared a bit about his family and background, which made the experience feel personal and comfortable -- something I really value when discussing finances. The office itself is spotless, with ample parking, and conveniently located near several great restaurants if you want to grab a meal before or after your appointment. My completed return was delivered the very next day, and throughout the process Kevin and his team were incredibly responsive -- always replying to emails within 24 hours, often within minutes. Professional, friendly, and highly competent -- I recommend Bean Counter.

I was looking for a new accountant after my old CPA for a decade retired. I reached out 3 local…read moreaccountants and decided to file 2020 tax return with Jordan. Not only he has been very prompt and responsive with the procedures, but also Jordan was very helpful to get any possible deductions that could be applied. His rate is very reasonable for his service and experiences. If you are looking for a new accountant, do not hesitate!!! He is the guy.

Jorden is hands-on and it's nice to be with someone local vs big-box! I feel well taken care of…read more Shop small!!!

I have finally found a "home" for my yearly tax needs. This…read morewas by far the easiest and most educational experience I have had filling my taxes that I've ever had. Not to mention the overall feel and cleanliness of the office, I felt completely safe and like I was really being taken care of. Tax time is normally a nightmare trying to get everything together but the staff really put my mind at ease with the whole process. I highly recommend that anyone give them a shot. I can't possibly tell you how much of a relief it is knowing that I've finally found stable ground regarding my tax situation. Thanks Jackson Hewitt, you've earned my business for years to come!!

Elvie or Elvy however you spell it an African-American woman has been such an incompetent services…read moreagent from the first time that I called. She talks to you like you're stupid, like you're a child that doesn't know anything and has to be talked to slowly and interrupts you while you're talking. She does not know anything about customer service, she is very impatient, doesn't guide you properly, and is a coward to pick up the phone to give her name. She says there's a lot of customer service agents who pick up the phone, but in reality, It's a few who pick up the phone at the main Jackson Hewitt Office in El Paseo. Nicola Wong is the service agent who helped my family and I have yet to meet her who I hear is very knowledgeable in customer service and knows what she's doing and kindly explains to you any questions that you have. If this Elvie picks up the phone, I would suggest you to talk to somebody else, it's worth the wait. Unless you wanna be talked to like a three year-old. And I really hope she reads this because if you are, you need more schooling in social verbiage apparently. That or maybe teaching children in a kindergarten would be more suitable in your forte. This only encouraged me to do my own taxes and never come back to speak or see that thing again.

I feel like Mr. Randall had helped us very well when it comes to our taxes. He is very competent…read moreand of course so easy to get a hold of when needed things done. I highly recommend him!

AccuuTax accounting is second to none! Consistent, helpful, knowledgeable, professional,…read moreEmpathetic and he actually will listen to you! Amazing right.....Seriously this is my best and final stop ever looking for a Accountant. Fabian Randall is simply the BEST. There is always a way to deal with tax issues, he will simplify it if you have one. 10 STARS. Very Reasonable

I used this CPA/tax service after my spouse passed away and I needed help filing a relatively…read moresimple return. Unfortunately, my experience was very disappointing due to lack of transparency. At no point before the work was completed was I told what the fee would be. I was not given a quote, estimate, or engagement agreement to sign beforehand. When I came to pick up my return, I was asked to sign paperwork at the front desk to file my taxes, but there was still no discussion of the total cost or breakdown of services. The CPA did not personally explain anything and remained in his office while staff handled the transaction. I was charged $500, which was much higher than expected for a straightforward return. I would have appreciated clear communication about pricing before any work was started so I could make an informed decision. I'm sharing this so others know to ask for a written fee agreement upfront before using this service.

I would have liked to get a little further with this company because they had good reviews but I…read moretried contacting them several times and they don't return the calls. It would be appreciated if they would have had the courtesy to at least call back if they aren't taking on new clients which would be the appropriate thing to do not just ignore the calls!!