Wetlock Waterproofing does an excellent job servicing crawl spaces. Starting with a free…read moreinspection, complete with numerous pictures, Cory explains what's happening under the house. For many of us, we never climb in there and the pictures clearly showed its condition. From there, Cory removed the old dirty plastic and debris left from the house's construction. He then leveled the ground by hand, so it would be uniform under the new plastic. He also cleaned the surface of the drainage pipes, tacked up loose insulation and wires, and inspected the ventilation vents. He installed the new plastic from the high side of the crawl space to the low end, and laid the seams so if any water was leaking in, it stayed under the plastic. The change was enormous, and the cost was very reasonable. Now the job is complete and we have a clean and dry crawl space. Job well done!

EXCEPTIONAL service goes above and beyond, making Wetlock Waterproofing a STANDOUT CHOICE for any…read morewaterproofing needs. I am truly amazed by the outstanding service provided by Wetlock Waterproofing (Cory works with his son) especially in a time of urgent need. We got flooded big time! Cory, the owner of Wetlock Waterproofing, went above and beyond by promptly addressing a sump pump failure late one night. He responded to our call immediately and showed up within half hr. He undertook a substantial task of fixing the water damage in the crawl space. It was no small feat. He meticulously assessed the extent of the water damage and developed a plan to address it effectively. Damage fixed. Installation of new pumps done. Encapsulation pristine. The crawl space is now transformed into a clean, dry and functional area. "You can call me anytime even in the middle of the night" he said one day while the work was still in progress and the rain kept coming! That same night, more water started coming in our living space and I took him to his word! I called at 1am. He came with a smile. He took care of the situation till the next day as he procceded to finish a very messy task. "You can go back to bed" he said. "I'll see you in the morning!" Beyond grateful! Excellent communication throughout the process put me at ease, knowing that we were in good hands. He kept us informed of progress demonstrating dedication to his workmanship and care for people overall. Cory did not accept any payment until the job was completed to our satisfaction, showcasing the companie's integrity. His willingness to go the extra mile, even in the middle of the night, sets this company apart as a company that truly cares. Overall, I am beyond impressed with him and wholeheartedly recommend him to anyone seeking top-notch waterproofing services as well as exceptional care and kindness for the people in the home.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

From the initial meeting to the completion of the work, the overall experience with Jorge & his…read moreteamwas nothing less than positive, professional & satisfactory. Jorge showed up as committed, accessed our crawspace water issues, provided a timely quote and began & completed the work as scheduled. This is a family owned business, an honest and kind business and we would both use them again and confidently refer them to others. Margaret Belken, Charlotte

From the owner: Wet Basement or Crawl Space? Call today 704-309-2565 for a free inspection. We specialize in…read moreWaterproofing and Humidity control. Basement and crawl space. Existing homes and new construction. Other services: interior french drains, sealed or Encapsulated crawl space, Dehumidifier and sump pump installations. Flat concrete work and basic grading.

This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.

A Warning to All Homeowners - Unprofessional and Unpaid…read more I am writing this review with extreme disappointment and frustration, both as a warning to other homeowners and in the hope that this company will finally address this issue. We hired clear flow to complete a significant interior drainage system and waterproofing job in our basement. The project manager, was initially friendly and the quote was competitive. However We submitted our invoice promptly. Weeks went by with no payment. After multiple emails and phone calls with vague promises of "the check is in the mail" or "accounting is processing it," we have received nothing. This is not just a simple delay, it is a complete refusal to fulfill their financial obligation for services they authorized and that we successfully completed. Hope this finds whoever is looking for services from this company

William and his team did an amazing job. They have competed several jobs for me. A water line…read moreleaks, water heater, removed bad insulation and put new insulation in. He even came out on an emergency call in the middle of the night when a water pipe burst in the crawl space at one of my rentals. Communication, invoicing and work was completed professionally and in a timely manner.

Our house was built on a crawl space in 1955. There is a natural slope to our back yard - toward…read morethe house. When it rains, all of the water runs off the hill and rushes to our foundation. For the past 15 years (since we moved there), moisture has been penetrating our wall, causing mold and fungus, and creating water problems under our house. I have always HATED going under there for anything. It was muddy, smelled bad, and ugly. I had to go in occasionally and change our air filter - but avoided it as long as I could. Recently, I noticed that the mud was getting so soft, our HVAC unit was sinking into the mud - among other problems with our piers sinking, etc. It was a mess under there. Worse than that, the floor in our den was fully rotting and sinking. When you walked into the den, the floor actually sloped down where the wood was collapsing under us. I called all the big basement dry companies and got estimates from them. After seeing a Sedona Truck on the road, I called them as well. They came out and crawled around all over our awful crawl space. They brought out photos, drawings and a comprehensive plan to address our extreme water issues. Sedona isn't as big as some of the other companies, and they are doing some things a little different. Their presentation on what they would do and how they would be doing it was superior. I was completely impressed with all they had to offer. We set a date to get started and they came out with a very professional and respectful crew. Todd is very knowledgeable and knows the industry better than anyone I've met. Julian and Jake were "in the dirt" under the house for several days. Those guys and the rest of the team did a SPECTACULAR job of working under our house the entire time. They did a great job communicating with us what was going on and what their schedule would be. When they finished, I decided to go down and take a look. I had the surprise of my life. Our crawl space was now cleaner than the space above the floor. The temperature and humidity under there was exactly as it needed to be. The sump pump and the dehumidifier were both operating exactly as they should. They replaced the rotted subfloor in our den and lifted the floor back to level. Now we don't worry about our floor caving in any more. Such a good feeling. And the white liner they placed all along the ground and up the edges sealed everything completely. I am finally excited about going under the house. Heck, I might even camp under there now. Sedona did everything and more that they promised. I highly recommend them to anyone who needs work done under their home. The money we spent with Sedona added significant value to our home.

I switched to Sedona back in 2019 from a more "well-known" larger company. All I have to say is,…read morebigger isn't always better! Sedona has never disappointed me, and that says a lot since I am a DIY guru. They arrive when they say they will; they are very fair with their price; and ALL the staff, especially the workers, are not only professional, but very friendly and down to earth. They recently completed a big project and they worked tirelessly to get it done. I highly recommend these guys, they are by far the best crawlspace company I've worked with!

Gerber and Lochlan are a pleasure to work with. They did a wonderful job while being friendly and…read moreprofessional. I would happily hire them again.

The Groundworks inspector Matt H did a great job inspecting our crawl space for moisture and also…read morecleaning a few items. we were happy he gave us a 3 year maintance contract to keep things running correctly. Hope to see Matt again.

Moisture Loc completely conditioned and repaired my crawlspace by vapor wrapping it, adding a sump…read morepump, and dehumidifier. They came back later to waterproof the outside of my house at the bottom of a slope, where a rain chain did not quite do as good of a job of shoveling away the water compared to a gutter system with a downspout. Their workmanship and professionalism was excellent. But the best part is that they continue to take such good care of me now even over a year later. I had an issue where I thought the electrical outlets to the sump and dehumidifier were not working today - big thanks to Scott for texting me back on a weekend and especially to Brandon for coming out within 24 hours on a Saturday to help me problem solve the issue. He showed up and was kind and not at all impatient. I didn't realize those electrical outlets had their own dedicated switchbox outside the house! It was an easy fix. But as we were walking up to the house to problem solve it I had mentioned that I knew I was out of warranty by a few months. Brandon assured me that doesn't matter. They take care and ownership of their workmanship and would have repaired it for me regardless! And that's the extra that is above and beyond any other company.

Carlos Juez, a Certified Field Inspector with Moisture Loc came to my home to inspect for crawl…read morespace encapsulation. He was very thorough and spent much time in crawl space taking measurements and checking what will work best. When he was back at his truck, he put everything on paper with a drawing of the shape of house showing placement of dehumidifier. In a short time, he was able to give me a quote and said he would email me an official quote the next day. The quote was the best quote that I received from the three good local companies. I give Carlos Juez a 5 star plus because of his dedication to his customers and his willingness to crawl around in some dark, dirty and cramp crawlspaces.

My new basement is great. I really did not love it before damp, moldy and uncomfortable. Now it's…read moreclean, dry and warm no smell!, You guys did a great job. Clean, quick and very organized. Thanks for taking care of us.