I can't say enough good things about Odyssey. Everyone is top notch including the teachers and director. My daughter is very smart for her age (2.5) and we struggled at other daycares because they didn't want to accommodate her advanced learning needs. Odyssey is the perfect fit and she has learned so much there. I can tell the teachers actually care about her and she is always happy to see her little friends at school. The cameras are great as well so I can look in when I miss her. Highly recommend! read more

We sent our kiddo here when she was 15 month old and our experience with Odyssey is exceptional. It is very well run daycare/learning center and teachers are organized, affectionate towards the children. Always makes the child welcome. After the initial jitters and rash of ear infections and fevers my daughter adjusted and then thoroughly enjoyed going here. Most important thing is place is super clean and all the teachers we have had experience with are genuinely caring and affectionate towards our kiddo and communicative towards parents. Especially last 2 years (k3 and k4) were a blast. From the administration point of view, they are not defensive and open to dialogue and suggestions from parents. One of the times, we were struck at the center for overnight due to a snow situation in Birmingham. The way teachers and the director Ms Annie handled the situation was superb. I almost feel lucky to have discovered this center. I have to mention especially about the assistant director Miss Jennifer. I don't know how she remembers all the children by their names etc. :) she would always greet kids with their name and a big smile. Other than running the operations smoothly, she is understanding and supportive of all the situations that parents go through as we deal with job transfers etc. can't thank her for enough. I highly recommend this place. read more

My child was bitten and we were not notified! I didn't find out that she was bitten until I was giving her bath that evening and notice a large bite mark on her shoulder! My husband and I were confused because when he picked her up that day he asked her teacher if anything happened today and if she had a good day and her teacher lied and said that nothing happened and that my daughter had a good day. The next day my husband and I were livid sand when he brought her to school he asked the teacher directly was our daughter bitten and pulled down her sleeve to reveal the bite marks and only then did the teacher admit that she was bitten but didn't explain the scenario for how she was bitten. She didn't even apologize for not telling us! She only just said that she saw the incident but didn't think it broke the skin! That tells me that she didn't even look or apply aid to my child! My husband asked if our daughter cried and she said yes but didn't say that she comforted my daughter at all. I was at work when my husband called to tell me all this. I called and talked w/ the manager and all she did was cover up for her worker. She admitted that this was not the first time that this employee had not followed standard protocol as no report was written and turned in at all on the day of the incident but she kept saying" I know her heart" screw that my child was injured and I was not notified! Just unacceptable! The manager admitted that no medical aid had been applied to my child! When asked how all this happened she said my daughter was playing with a toy first and a child wanted it and when the child couldn't get it he bite my daughter. She said my daughter did nothing wrong. Reluctantly we had to leave her there for the day as my husband had to go to work and we have no family or friends available to watch her. When my picked her up today he was handed a report about the incident and on the document the director lied saying that the bite was wiped and cold pack was applied and this never occurred! She told me earlier today that the teacher stated that she didn't think the skin broke and she agreed that she had not assessed the bite to see if skin was in fact broken! She didn't give a flip about my child! So she falsified documents to cover up for her incompetent, lazy employee! She admitted to my husband that this was not the first time that this employee had done something like this and yet she keeps her as an employee!This is not a place to bring your children! They will not take care of your child and will NOT report to you if anything bad happened to your child throughout the course of the day! We will be removing our child as soon as we find another daycare! I'm beyond livid w/ the facility! read more