This review refers to the website part of the shop.
I am writing this review because I am so disappointed in the service I have been given by Oddballs.
I decided to use the next day delivery on an item, to get it just in time for a birthday. However, although I ordered at 11.30, way before the 2 o'clock deadline - the item has still not arrived 2 days later.
I have emailed the company twice and had absolutely no reply. On phoning Oddballs, they told me that my order had 'slipped through the net' somehow and had not been dispatched until the following morning.
Oddballs, of course have my email address and my phone number, so could have contacted me and told me of this delay, or possibly asked if it would be ok to send it the next day, but they did not contact me at all.
I don't mind waiting in for an important delivery, but when it doesn't arrived for two day, then I start to get a little annoyed.
I don't want to give this company my money - at this point I'm intending to refuse the delivery and get it sent back. I decided to get a different present eventually and it seems stupid to give it several days after the birthday now.
On the website it says "Here at Oddballs we are very proud of our Fast Shipping record." I see no evidence of either a fast shipping or that they can be proud! read more