I stopped by B & B on my stop through Asheville. They are conveniently located a short walk or…read moredrive from the center of town. The folks working and smoking in the shop were very welcoming and social. The humidor is clean and well maintained with my favorite cigars and also many brands that I had not yet tried. There are plenty of smoking areas inside and outside the lounge. I received excellent advice on the correct cigar to enjoy during my visits. I also stocked up on a pipe kit for a friend. These guys know their cigars and pipes. I highly recommend smoking a cigar in the shop and taking home some for later. You won't be disappointed.

Highly recommended when in Asheville. Laid back and friendly. Large outdoor porch. Excellent…read moreselection.

First off, this is the best smoke shop I have ever been to. My wife and I stopped by while on a…read moreroad trip. We were helped by a dark haired gentleman who was incredibly friendly and super knowledgeable. He was able to answer every question I had for him, and he offered me some suggestions based on what I had mentioned while talking to him and ended up with a perfect glass piece for me and some legal CBD concentrate. We also left with an awesome dragon incense holder. Pair the great selection with the incredible customer service and you have a recipe for the best shop I've visited to date.

Saw a shirt in the window the night before I wanted to buy for my stepdaughter. Came back the next…read moreday at 11:15, but the shop was still closed even though window hours said they open at 11. That probably should have been a clue about the type of service they provide. I came back an hour later to try to get the shirt. The store was 100% EMPTY except for the guy behind the counter. Politely asked if he minded me taking my mask off while no one else was there because I have a documented medical condition (legally exempt from the mandate) that makes it hard for me to breathe. From across the store, he told me no. I tried to explain to him I legitimately have a condition and medical documentation I could show him and that I put the mask back on if anyone else comes into the store. He told me to keep the mask on or get out. He didn't give me a reason for why he had a problem. He didn't offer me an alternative, he just was rude. Then, as I left, he sarcastically yelled out for me to "have a nice day". I've made the same request at other stores, and have NEVER been denied because I only ask when there are no other customers in the store. I even openly disclose my condition instead of just saying I'm exempt because I want them to know I'm not just trying to break the rules. It wasn't because it was an "Asheville thing" because three other stores were OK with it as long as no one else was around. I don't go in trying to cause problems. I don't try to make a statement. I just try to give my business to local shops who are willing to work with me and my disability. Once I stopped crying and shaking from the unexpected confrontation, I took my money to another store. One who helped me out instead of being intolerant and hateful. So, if you want to give your business to a place with staff who bullied a woman with an incurable disease when there was absolutely no reason to be a jerk, they may have stuff worth buying. But hey, I probably gave him a chance to brag to people how he got to throw an anti-masker out of the store. Glad one of us got something positive out of exchange.

I happen to stop by the shop while visiting the city. They only sell their own cigars that are made…read morein the Dominican Republic for the last 31 years. I chose a Connecticut cigar because I just wanted a mild morning cigar to smoke. The service was very friendly and knowledgeable. I sat down in their sitting area to smoke my cigar and it was very comfortable. They don't sell any beverages so you need to bring your own. The air handling system work works very well. I highly recommend this place if you're in the area of downtown and want a quick cigar.

My husband said the selection was nice. All the cigars are hand rolled with their own tobacco…read more The extremely knowledgeable staff were very helpful. Mario provided some good recommendations. My husband bought the Churchill and Robusta.

Love these folks! Always take great care of me and order in supplies for me to get extra before…read morelong trips or surgeries where U can't drive for a bit. They keep my dogs CBD well stocked, which I love. They respect the dollar bill & understand that having low, medium & higher priced varieties of items is important. The manager is cool about getting stock in other stores for you, if another location is closer to you. Hurricane Helene flooded this location & entire shopping center, so I am sad. I don't know if they will rebuild there. I am sure they lost everything. I feel bad for them. Their Tunnel Rd store was awesome though and opened with no power for cash sales even in those first few days where we couldn't find food, water and gas. We were so appreciative of them. All my neighbors go there now, too and they all rave about them.

Amazing service! Top notch shop!!! Walk in humidor, all the vapes, isolated compounds, gummies,…read moreroll your own supplies, glass, papers... all you need. The owner is no BS, smart and personable. I will return when in the area. I travel a lot and enjoy good smokes and good service. Very clean.

Helpful staff friendly people and great selection. Thank you Selena for your time and patience with…read moreme can't wait to come visit y'all again

From the owner: Best Customers Service , best prices , always have deals in the store which you can avail, we order…read moreanything you want within a week.

Great stock of kratom! Very handy as I can get my cigarettes there as well…read more I love the staff and they are very friendly.

Tyler helped us and he was very knowledgeable and the store was extremely clean, and Tyler was…read morecompletely professional. We would definitely come back for all of our needs.

Dylan was amazing!!! Got us going with the good shtuff, had a long night with a bad restaurant and…read morethey definetly made our night better.

Best customer service you'll find in a head/smoke shop in Asheville. I've visited many and they…read moreare my favorite. Not only is the service impeccable but the selection is great!! They have high quality items. They have having everything from CBD to Delta 9 and 8 to beautiful glass pieces big and small. If you want something they have it. Jordan and Marrissa are so knowledgeable and experienced with everything in the store. They can truly tell you their personal experiences. They've helped me so much. Thanks to them I'm buying quality items. I've visited another shop with delta 8 edibles and they were so weak and cheap. One stop shop at hookah hookup!!! Good quality with amazing service. Love you guys! Definitely a shop to visit while in town and a great local spot as well. The owner's are good people who are Asheville locals and they deserve all the business. They believe in good quality and they are great people to work for as well. I'm very picky about who I help support. I visit this store at least twice a week whether I'm buying something or not. It's just a good atmosphere with pretty pieces to look at and an experience you'll never regret. Not into smoking or eating CBD or other hemp products? That's okay because they have really nice art pieces that will intrigue anyone. I don't care who you are! The shop is cool.

This is called The Hookah Hookup on the credit card transaction and on maps, not sure which name is…read morethe newest. This is the worst place! No quality products at all! Other reviews must be their friends. They lie to customers about what they offer and then offer no returns since they can't stand behind the crappy products they sell you. I never got a receipt, rude staff, I hope this place goes downhill quickly, ripping people off like this. Oh and they sell Kratom too, a substance that I've seen many have a serious addiction problem with and very hard to kick. They just want to take advantage of people and take your money, gross! You should be ashamed of yourselves.

They're super dope and nice. Check them out! They're…read moredefinitely really cool Huxley is the best employee ever too

New person working there is not knowledgeable and HE personally decided to change how the discounts…read morework. Please do not go here. The manager is good and knowledgeable but employee turnover and overall knowledge is terrible. They do not care how much money you spend there and fight over commisions

Fantastic lounge with a great selection of sticks and spirits. TVs had football going so I'd…read moreimagine any sporting event would be great to catch here. Our preferred lodging in Asheville is right across the street so chances I return are super high.

Upon entering you will see the large humidor with a large selection of cigars. A fully stocked bar…read morewith nonalcoholic options available including many coffee drink selections. Friendly staff and excellent air quality makes this place outstanding!