All of my nurses and Personal Care Assistance demonstrated thorough knowledge of my care. I…read moredeveloped a strong rapport with Leslie Hertz who consistently exhibited exceptional nursing expertise and leadership skills, particularly during my critical diagnosis, exceeding her responsibilities. I would highly consider returning to Ochsner Health care repeatedly. The service provided was outstanding. Georgia Duplessis

I feel Oschner's of New Orleans on Jefferson Hwy should be held accountable for the performance or…read morebehavior of their rotation of doctors when giving care to one doctor in particular I will not call her name, but I have submitted a formal complaint and I'm seeking legal council. She has which is a note system that travels along with each patient in their files. She has placed a note in my file in epic stating that he is an which is incorrectly. My son has to take Delatin via IV. So how can he be attic if the only way he can get it is that your hospital administer? It's not something you can go off the street and get he hasn't been seeking it off the street so how could you call him an attic? I am very upset with this. I am contacting my should be ashamed of yourself to even allow a doctor to put that in a foul when this type of performance is unacceptable it's just unacceptable so I am filing a formal complaint. She needs to be removed from the rotation. She's rude and not only did she put this in his file, she treat him like he was a piece of dirt up under her shoe. I don't like it at all. He has been in for the last six years. I flew him medically to New Orleans, thinking that you all would take care of him, but hell he could've stayed in California and got this kind of treatment. At least they knew he wasn't an attic and they did give him the medicine that he needed that would somewhat control his pain. I am very upset. Feel free to reach out to me 318512-5885. My name is Tammy Johnson.or via email tjohnson19@comcast.net Her comments need to be removed from his chart and she is to never ever be part of of the so call 7 day rotation. also, how do you expect a patient to get the utmost level of care if every seven days you're rotating doctors and some read the notes some don't and if there is an issue that he is specified, he has a autoimmune which has caused a lot of issues, neurologically everything. How would you just want? Just a regular on-call doctor just to come in and say OK we're gonna do this. Why not leave him with a speciallist who will follow the notes accordingly

Went for the annual boob squish and due to the Covid procedures have changed a bit…read more Head to Emergency FIRST where you'll get temperature taken, medical mask issued (but for all sakes wear your own mask in the meantime), then once your clear, make your way to where you need to go on campus. Now check in with the reception desk and .........wait what? I was suppose to be here yesterday at the same time. Ugh.....ummmmm . Long story short, the staff was gracious enough to squeeze me in and I was relieved. I did bark at a lady in the reception room that was talking on her phone without her mask. Yeah. Go outside if you're planning on taking your mask off, especially in a hospital. A one legged old man with bad hearing asked me what I was there for? Uh okay. I said a mammogram and he commented he could do that for me, gross......you old perv. Everyone he spoke to me I spoke low so he couldn't hear a thing I was saying....bahahahahaha take that! I was called shortly afterwards and my tech was super nice and probably said...."you okay" about 150 times. I liked that. Well the boobies look good again this year. It's a very serious disease and while the procedure is uncomfortable, the staff here knows how to make you feel comfortable. Get yourself checked, even if to do it for your loved ones. And if you see a creepy old man with one leg.....ignore him. Life is too short to worry about a lonesome old man.

Nurses need to get off of their cell phones. They need to make customers feel more comfortable and…read moreshow more empathy. People are on their phones while people are bleeding and vomiting in the waiting room.

Worst continuing care hospital in All of LOUISIANA! My grandma has not had a bath 3 days! She keeps…read moreasking the suppose to be nurses, they work on their own time. They sit a the desk in a huddle and gossip all day! Some just sit at the desk with feet crossed. They give my grandma her medicines late even after the extra hour they have! Bridge point does not know how to care for patients. You have to do stuff yourself in order for them to get up and move and do it. 0 out of 10 recommend. If you have a family member in here make sure you go up there everyday and let them know they have family so they won't TRY to treat your members terrible! If I could give 0 star rating I would !! This place sucks!!!!!!!!!!!! Nurses are lazy!

Place is a dump with lazy nurses who act like you're inconveniencing them. They never check on…read morethese poor old souls. Really deserves no stars. Bring your loved one to the vet first.

Been having to come here a few times recently due to some personal medical reasons. During…read moreCOVID-19, they have really been doing everything possible to ensure guests, patients, and staff are all safe. Upon walking in you must wear a disposable medical mask, get your temperature checked, wear a designated band to show your temperature was checked, and carry a paper signing off you did the proper COVID-19 checkpoints. All the various waiting rooms are marked off with chairs that are "closed" to promote social distancing. Staff has all been friendly and very accommodating. The specialists and outpatient surgery units were very organized. Since I had to get surgery, I did appreciate they had me go to the hospital for a nasal COVID-19 test and they gave me my results in three hours. I will say though that their phone systems are a little bit trick and not the easy to get navigate. Also wasn't a fan of not knowing my exact surgery time until the day before; however, it seems like that is standard practice.

Maybe today is the day I get straight answers , Maybe the hospital wont have one team (social work)…read morehitting up my insurance for Specialized Nursing. While another (Internal Medicine) is hitting them up for Physical Therapy. If I am theinsurNCE i Am going to tell both of those clowns to pull your head out of your ass and figure which one you want, what are we gonna do, cut him in half and send each part to one. OH BY THE WAY maybe tell me what the insurance company ruled/said, or is tht TOP Secret, I am going to contact Medical records today and request a complete history of how they treated the leg. I dont a care in the world about the other stuff, I didnt come in here for that, I was super sick though and I am glad they fixed it, They did a killer job on that other than the 14 hour wait for the looking in my stomach thing. I went under it was awesome. I wish I could do that every day!!! Transport. prep (but not no 3 hrs of nothing, the moved to a room with a TV for god sake. Then put me under for 20 hrs. Let me eat, restroom, wash up, Check computer, do it again. No need for a gown you can go under in sweats, t-shirt and zip up hoodie, Well another day of hell awaits, Oh I wish I was a real Voo Doo Priest/Dr..... I would fuck this place up something crazy, and about 5 peopl who are Drs. would not be, they had to cheat or something.... of course everything has been f***** up from the beginning 2 hours yesterday with dietary and food services to get my simple God damn meals. I want two milks, two cereals and two protein drinks. nothing else. I don't want any of what you're serving. I can't eat it. maybe it's the greatest thing in the world, but I can't eat it. my stomach can't eat it so, looking back I thought they had it figured out but now that I'm remembering it right this lady pretty much did it all on her own so they got lunch right and then the lady fixed dinner so they screwed up in 3 hours. then this morning breakfast finally rolls around. we're the last people to get. it is close to 10:00 and I get biscuits and gravy. no cereal like I'm supposed to and I get the full damn thing of food. it's going to go to 100% waste. you want to see what the f****** gravy look like. look at this. you tell me you've ever saw gravy like this. this is what I'm supposed to eat. I don't know how much I'm paying but I'm going to call my insurance company when I'm out of here and hopefully we can get together for because they should not pay any more 15%. whatever room is whatever it cost to stay overnight and whatever the nurse's cost they're worth it. the nurses aren't worth it. the nurse in tax are worth it and like transport that guy that did it. the guy that looked in my stomach that was worth it but everything else I wouldn't pay their bills because they haven't accomplished anything and anytime you want something something simple act like a pillow. I took 4 hours the other night to get a god damn pillow. I can finally walk now so I don't have to depend on other people. I'm serious. I'm going to need f****** mental help when I get out of here. I probably ruined in my reputation. I don't give a f*** this place is f***** me up. this place is like God damn wreck. check out how f***** up this is

We brought our 13 year old Shih Tzu in today because she was having a difficult time breathing. Dr…read more Smith, Abraham, Holly, and Alexa went above and beyond to help Nala. Dr. Smith and Abraham were thorough in care and quotes. Ensuring my husband and I were ok with every step of the process for our sweet Nala. Dr. Smith called with updates. I highly recommend this pet care facility as well as their employees! Thank you for being kind and patient with Nala and me!

DO NOT BRING YOUR PET HERE, TERRIBLE BED SIDE MANNER!!…read more My cat was attacked by a dog. We brought her to our vet on the westbank but she could not do any x-rays in house and suggested Avenue Animals. We immediately rushed our kitty there and checked her in. We were told we would have to pay $125 upfront. The receptionist was very helpful, that's about the only person. Someone, I am assuming "messenger", came to bring our cat to the back asked if we gave her any medicine. My dad did give her a low dose a aspirin. (which he was just trying to keep her calm and relieve any pain for her as he was the only one home with only a motorcycle and had to wait 30 minutes for my mom to drive home from work to bring her safely to the vet) after reading more online he realized you aren't supposed to do that. Obviously we told them exactly what we gave her. The "messenger" had our cat in her hands (inside a carrier) and immediately turned around and raised her voice and said "oh we do not do that". my dad was already heart broken as he watched our family cat be attacked by a dog in our front yard. I immediately said "yes we know that now, he was trying to do anything to take care of her." Now my already in distress father was sitting there with the rest of us waiting feeling worse because this girl who didn't even know what milligram a low dose aspirin was essentially fussed at him when her main focus should've been immediately tending to our cat. She was ready to argue with us rather than tend to our suffering cats needs. As we finished up the signing in process the front desk receptionist asked how we were paying I was going to pay $125 in cash for my parents and she says $350. I only had so much cash my mom pulled out her credit card and just charged her credit card to upset to even argue it. The receptionist apologized over and over again for her coworker's behavior and for what was happening. We were put into a room waited a while and finally the vet comes and shows us the x rays explains we may be looking at surgery she says she's going to get us an estimate and come back. The "messenger" comes back with an iPad naming off all the things they will need to do, seemed like she had never had to deliver any type of stressful news to anyone a day in her life which is odd in this line of work. She's going back and forth sounded like she was unsure and then gave us a grand total of $1,700 (on top of the $350 already paid) my parents faces dropped, they were devastated. They simply could not afford any of this. This was the price without even having any idea on surgery price. My parents asked if we could just take her home because we couldn't afford any more care. They brought our cat out and as we were walking out the door the "messenger" again comes out and asks if we want any medicine or antibiotics and we declined because we were bringing our cat back to our vet and going to have to make some hard decisions. On our chart in the notes they put in a hurry to leave did not want anything to help treat our cat at home. As if we just you know decided to step away and leave just because we don't care our cat is suffering. NO, WE CANNOT AFFORD ANY OF YOUR SERVICES. The vet never came back out after we asked to take our cat back and gave us any advice or tips to keep her comfortable or anything. All these people do is try to make you feel like shitty animal parents when you have to just make do with what you have. I'm so glad these people have never had to feel the true financial struggle in this economy and pray they never do because it will hit them like a ton of bricks if they think it's just so easy to fork out $2,000. That's the end of my ted talk, just such a shame the lack of human decency.

This facility took wonderful care of my grandfather. The staff are so helpful and friendly. They go…read moreout of their way to accommodate the patients and their families. The building is older, but they make up for it with cleanliness . The staff were wonderful from admission to discharge.

For the love of God, please do not put your loved ones in this facility. It is the worst of the…read moreworst. I had to put my sister there for 21 days because she had a bone infection and a very bad foot ulcer. She needed rehab so she could climb steps and get wound care so she could come back home. Wound care said she didn't have a bone infection, despite her being in the hospital for three weeks, being treated for it, and a biopsy confirming she had one. The wound got worse, yet they kept insisting it looked good. The facility called me one 1/2 days before she had to leave, and they said it was time for her to go. Rehab had not even shown her how to do the steps. So on the last day, they kept rushing her to learn the steps. Needless to say, we still had to carry my sister up the steps into our home. Four days after we left, I rushed her back to the hospital, and she had to have her leg amputated. I feel because of the care at this facility contributed to my sister's foot getting more infected. She also had a foot ulcer on the other heel and was told by the doctor before we left the hospital not to use her heel at all, and the facility insisted my sister use a wheelchair to walk around with and push it with her foot. This is because she does not have good use of her right hand. She was told by one person that they didn't supply towels, and the next person she asked said they simply didn't have any. Everyone has to take a shower in this huge bathroom that has no ventilation and has not been disinfected, so we never use it. The toilet backup occurred while my sister was using the restroom, and her foot, which had an open wound and infection, got wet with urine and water. After screaming for 40 minutes, someone finally came and said she had to wait until the next day for wound care to remove the bandages... really? They let her sugar levels get so low that she almost went into a coma because they overdosed her with insulin. She could only get insulin three times a day. My sister needs insulin more frequently than that because she was not allowed to use her insulin pump. They said they gave her pain medication, but they did not. Every time my sister called them out on something or told me, and I confronted them, they would say they didn't say that or it did not happen. Until she started recording them for me. They were treating her like she had Alzheimer's, and she absolutely does not. The administrative staff was good. They promised me the world when I met with them to put her in the facility. I was thinking they were going to help us, boy, was I totally wrong. The evening staff was a complete joke. People were screaming not to put them in bed at 6:45 p.m. You can hear people screaming from their room for help, and no one would come. The evening staff were sleeping, playing on their phones, and sitting outside with their feet up for hours. I do have the pictures to prove this. The clothing they wore was totally inappropriate. Worst place ever!!! ZERO STARS!

Ochsner... Oh Ochsner... My how you've grown. By leaps & bounds. You're taking over hospitals &…read morebuilding neighborhood clinics. What's next... the world??? Well, well, well. Soooooo pre-katrina, the Ochsner "main campus" was but a mere consideration & most times NOT the choice of hospitals one decided upon... BUUUUTTTT NOOOOOW post-katrina, options are limited & Ochsner has a slight "monopoly" so to speak, in the world of New Orleans clinic/hospitals. So with that being the case, your choices are Ochsner or Ochsner or Ochsner, yeah. Post-Katrina, I have visited this facility more times than I care to mention, either with a relative or a friend. And this time is no different, I'm here with a relative. Review time: Entering the ER triage, we were immediately told to take the elevator to the 8th floor... No reference to which set of elevators... Guess me, my in active labor, aminotic sac ruptured preggo sis & her bestie have to figure it out... Ummm ok. Next we get to the area where she's "to be admitted" & no1 is there to greet us. Sooooo I pushed the "no admittance doors" and admitted, ha... Lol (classic me). So we fiiiind the nurse station... because there was no welcoming committee & then we're wheeled to yet another area. Upon arrival in the L&D triage area, "the correct place" (ER personnel sent us to the post delivery area, we needed pre delivery) we finally get some treatment & attention. She's admitted & we meet a myriad of people, some with great bedside manners & some not so great. Namely, Drs Moore, Pullman, Jordan & Super Nurses Brooke & Emma, ALL members of #teamoutstanding... and then the members of #teamNOTsogreat, well they shall remain nameless. I can honestly say the care, concern & patience shown to us by The L&D Staff, was phenomenal!!! If Alton Ochsner were alive, I'd give the ladies a shout-out & DEMAND a raise. The Ochsner monopoly, the find the elevators episode & the few not so nice L&D staff members, ehhhhh 3 stars it is. And only 3 because of L&D. A few other things to be noted: Southport cafe is all about healthy food choices Getting an appointment here is months out Navigating the hospital itself, is complex The whole Ochsner monopoly, I'm over it

Waited forever. Lady waiting in the waiting room coughing saying 'they just told me my Covid test…read morewas positive' when I was seen (1.5 hours after checking in) the NP had ZERO compassion and no bedside manner. I had torn a tendon in my hand and it was burning and hurting like crazy. 'It will get better on its own' was the only 'medical' advice they offered. Never again.

Easily accessible, lots of parking. Friendly employees. Reasonable prices on inventory. Everything…read moreis neat, clean and well organized.

This place is ridiculous. Trying to get steroids for a cancer patient who just had radiation…read moretreatment and they said they have none until truck arrives late afternoon. I do not believe they did not have 2 steroids in stock to give him to prevent excess brain swelling until their "stock" arrived. Or the could have at least called another Walgreens to have some available for this poor man. I wonder if they would do the same for one of their loved ones?! I'm sure not! Walgreens is a conglomerate that does not care about anything but money, no compassion. I wish they could be put out of business.

This is an upscale old folks home with different levels of care - and corresponding wings -…read morestarting with independent living apartments to full memory care . In between the folks live in rooms they decorate and eat great New Orleans food. There is a small coffee bar, large tv area, a cathedral and church. The staff are very personable - night swing shift not as much so - a doctor prescribes drugs and nurses do the hour to hour day to day. There is transportation to town and a daily happy hour. How that works with the meds I don't know. But It is very expensive. Hope you save money on top of your ssi check. I Believe it's about $70000 a year to start. The building is stately, well kept, large rooms and lovely chandeliers. Out front there are pools and fountains with koi. Nice stately trees. The area has lots of things to do . Whole Foods is nearby.

From the owner: At Poydras Home, we are dedicated to staying at the forefront of best care practices, serving our…read moreresidents with the expertise, warmth, and respect they deserve in a setting that honors New Orleans traditions. Our spacious campus is an oasis of beautifully manicured grounds located in historic Uptown, nestled within Magazine Street's historic shopping, dining, and arts district.

One of the 24/7 locations, offering a snack selection that is average or slightly above most…read moreWalgreens around Nola, with service that's quick due to the cashier's attentiveness.

This location was clean, organized, stocked well, and conveniently located…read more I was only the second person in line with one person behind me, and they opened another register to assist me. That's something amazing to see, especially when on numerous occasions at other stores, you're waiting forever in minimal open lanes.