Our stay in Santa Cruz was the epitome of tranquility. The hospitality was truly…read morephenomenal--attentive, seamless, and warm. Having a private sauna in the room paired with a thoughtful selection of hot teas made for an incredibly rejuvenating experience. Everything was impeccably clean and well-maintained! Definitely will be back!

One hour's Time goes fast when you're relaxing and taking it all in and enjoying!…read more Service was kind and cordial. Sweet garden oasis is a wonderful view while you're sitting in the hot tub. Sauna fits two people it is small and just enough space, or one person if lying down. Book weeks in advance online. I used to keep checking this place and wondered why it was never available. You just have to plan ahead Left feeling calm with a soothing feeling

Hidden Gem! I cannot recommend this place enough. The customer service is fantastic and an…read moreextremely ZEN getaway. When you arrive you get complementary house tea. (chamomile mint licorice). I booked an appointment same day over the phone for 7PM. I got room #4 with the spa and sauna. The room is extremely clean and smells like eucalyptus and mint. When you go inside, you have fresh towels and hot tea. They have a chime that warns you when you have 10 minutes left. Will come again!

Came here to celebrate my birthday with friends, but unfortunately had a really negative…read moreexperience. We booked the outdoor tub/ sauna room, as well as two massages. We hit a lot of traffic coming down from the Bay Area and were unfortunately running late to our massage appointments. While we understood that we couldn't expect our massages to be the full time as they were scheduled for appointments right after ours, we were still hoping to redeem part of our massage. Sammy who works at the front desk was especially poor in her customer service. ***Just an FYI (as it is not listed anywhere on their website or told over the phone when booking appointments as this is their only method of accepting appointments) the cancellation/ re-booking fee for a 50-minute massage is $100 (the full price of the massage is $125). We arrived 30 mins late to our appointments and they informed us that the massages would have been wrapping up around then so we weren't given the opportunity to squeeze in 20 minutes of a massage and were charged the $200 for the cancellation fee. Again, we understood that this is a small business and that we paid for the time that the masseuse was available, but the staff was extremely rude and unaccommodating. My friend had asked if we could reschedule one of the massages to an available slot that day, at 5pm, as she wanted to make sure I had a nice birthday experience but they informed us that that would also be a $100 charge. Overall to the staff at Well Within, I highly encourage you to post cancellation and re-scheduling fees on your website and update clear policies as I was unable to see any of this in writing. Unfortunately we will not be coming back, though there are a multitude of other wonderful spas in the area. Tea House is one of them!

Maitreya is one of those rare places that feels intentional in every detail. From the moment you…read morearrive, you're welcomed into an atmosphere of calm, beauty, and genuine care. The space itself is thoughtfully designed peaceful, grounding, and inviting making it easy to relax and be fully present. The services and products are exceptional. Everything feels curated with purpose, quality, and integrity in mind. You can tell there's a deep respect for wellness, balance, and the experience of each guest. Nothing feels rushed or transactional only attentive, kind, and authentic. What truly sets Maitreya apart is the heart behind it. The people are warm, knowledgeable, and deeply committed to what they offer. It's not just a business it's a place of restoration, connection, and mindful living. If you're looking for a space that nourishes both body and spirit, Maitreya is a gem. I can't recommend it highly enough and will absolutely return.

Lost reservation. Long 20+ minute holds. Calls go to voice mail. We have tried multiple times to…read moregive this place a try but the service is lacking.

What a wonderful experience to receive a pedicure in a clean, quiet, relaxing atmosphere! The cute…read moreand cozy reception area is welcoming and a nice place to wait before your service. I booked my appointment in advance online and was seen at my scheduled time. The pedicure I received the other day was one of the best I've ever had, and I've had a lot! It's all the little details like the temperature of the water, the paraffin application, gentleness of the filing and the magical leg/foot massage that give a 5 star rating. What you'll find here are high end polishes to choose from, expert application of polish, as little or as much chatting as you like and feel like a valued patron not being rushed.

I spent the weekend in Capitola and really needed a massage. I found Opal Spa through a Google…read moresearch and was able to book a last-minute appointment. The front retail area is beautiful. I felt so comfortable when I walked in. I met my masseuse Lam, who brought me to my room. Another beautiful space! The spa music, electric fireplace, and pre-warmed table are so wonderful. The best part of this visit was Lam. I've had so much back pain lately, and she found each knot and ache and worked them over. I would say this massage is one of the best I have ever had. I floated out of the room! Lam is so friendly and professional. This will be the only place I go to whenever I come to Capitola. Thank you!

Michiko is a terrific hair cutter and a very delightful lady. I drive a hundred miles to see her…read moreand it's well worth the effort; highly recommended!

Michiko has turned me from a crusty old geezer into a really handsome fellow for the last year. I…read morerecommend her for women and children of course, but she really is an artist with men, especially old guys who need a skilled magician.

Chrissie was a wonderful guide into my first cranio-sacral therapy appointment. This clothes-on…read moretype of therapy helped to gently release the tensions I have been experiencing in my neck. I had booked the night before and was so glad to have been seen so soon as I tossed and turned unable to sleep from the discomfort. I was able to ask questions and get clarity on my next wellness steps with the general summary of my therapy results. Highly recommended for gentle tension relief and breathing techniques.

Shannon was so nice, funny, and fast. my wax was as painless as could be and we had a great…read moreconversation as well. All of the staff i spoke to were super nice and helpful and I'm looking forward to my next appointment :)

I live the place and the owner is sooo welcoming, kind and accommodating!…read moreI see Vanessa and been for sometime. Besides a great stylist her personality is awesome!!! She asks questions about what u the client wants and gives constructive advice!! I really recommend her as im sure all the stylists there are good also!!

Huge Disappointment I tried to get an appointment with Shell…read morebut she was in Europe. I've known her for years and does beautiful color. She recommended Vanessa and gave me her number and passed on my two blonde colors. I couldn't get in until Friday before my important weekend with Filoli Gardens. I was to demo watercolors for two days. Vanessa did my hair and she did a beautiful job EXCEPT she used the WRONG COLOR and I ended up with Ash/mousey brown hair! It made me look DEAD! I called her and she wanted me to come right down but I had NO extra time! I quickly put on a Frosting cap and lightened it in sections. Some parts are brassy so I washed it with purple shampoo to soften it. I used to frost for years. I paid Vanessa $174 including tip. Because "I" touched it she would not help me! If she put in the wrong combination she should stand up to it!

Went in for a couples massage and it was also the first ever massage we've both ever had. Both…read moremasseuses were attentive and made sure our individual experiences were to our satisfaction. I really enjoyed the scalp massage and hot stone portions of the experience. This is also the best price I've seen in town for a couple's massage!

Wonderful, massage experience great for couples very professional clean environment will definitely…read morebe back. Suzuki gives a great Accupuncture. Well Cato really knows her way around cupping.

Had a great Tuina massage today. Had never had that style before. Staff was professional and…read morefriendly. Everything was clean and relaxing. Great value.

I booked a deep tissue massage at Santa Cruz Spa with Adrian, and it honestly exceeded every…read moreexpectation. I get massages pretty regularly (refuge, Monterey plaza etc), and this was one of the best I've had. Adrian had that perfect balance of pressure--strong enough to actually make a difference, but never crossing the line. He checked in a couple times without breaking the flow, and targeted the areas that have been tight. Easily a 10/10 and I'll definitely be booking with him again. As for the facilities, the staff were super welcoming and professional and everything was insanely clean/well maintained. My wife had a massage at the same time and her experience was the same. It's great to have a place in Santa Cruz at this level as I'm over driving to Monterey/Carmel for an amazing massage.

Can't stop recommending this place to all my family, friends, and clients! I have been coming here…read moreconsistently for the past 3 years. I have standing appointments with Jazelle for hair, Destiny for facials, and Debra for massage. Jazelle is a master of her craft. Not only is she a great listener and confident stylist with copious years of experience, she leaves me feeling more beautiful and relaxed every time I see her. Since I have started seeing her my hair has been the longest, strongest, and healthiest it's ever been. While keeping my blonde super bright and blended. Jazelle did the hair for my wedding day and my hair looked gorgeous and stayed styled and curled all day from 10am-10pm with tons of dancing! I'm so happy I trusted her with my special day. Recently I asked her to help me have a little fun with my color and she suggested that I try pink. I've always wanted to do something like that but was worried it might ruin my hair. Jazelle did the pink more subtle at first so I could 'try it out' and I loved it so much I went for it the next appointment! I've never gotten so many compliments on my hair! Jazelle also uses the highest quality product and cares a lot about not using toxic substances on peoples hair. I've completely switched to only using Jazelles recommended products and my hair is so soft and smells so good! Not to mention Jazelle puts sparkly tinsel in my hair every time (I always ask) and I am obsessed! Especially because it's lasts so long (at least 3+ weeks)! I will never trust anyone else with my hair thank you so much Jazelle!! Destiny is the skin queen! I recommend all my clients to her because they notice how healthy my skin looks. Since I've been seeing Destiny consistently for her glow treatment facials my skin looks brighter, feels way less dry, and the little bit of forehead wrinkles I had have almost completely vanished. I can't stop singing her praises! Debra is the most intuitive body worker I have ever seen and works magic every time I am on her table. I am a nail technician and feel such a difference in my back, neck and hands after seeing Debra consistently. More people need to prioritize their self care and go see these lovely ladies! Everyone I have interacted with at The Loft Salon and Spa have been very welcoming, warm, professional and kind. Please don't miss out on this wonderful place!

I can't say enough good things about Jazelle. I've been seeing her for around seven years, and she…read moreunderstood my hair from the very first day and what works for my lifestyle and how it grows over time. Her skills in both cutting and coloring are outstanding; every cut is precise and flattering, and her color work is beautifully balanced, natural, and long-lasting. I really appreciate how she makes herself available anytime that I need an appointment, sometimes after hours. I trust her completely, which is rare and invaluable when it comes to hair. I also love the products she uses, they're high quality and natural, and they make a noticeable difference in how my hair looks and feels, and she's great at recommending what actually works for me without ever being pushy. I've recommended Jazelle to friends over the years, and every single one of them has been just as happy with her work. The Loft Salon itself is a big part of the experience. The space is clean, modern, and welcoming, and the staff is consistently friendly and professional. It feels calm and well cared for, which makes every appointment relaxing from start to finish. Every visit leaves me feeling confident, refreshed, and genuinely happy with the results. If you're looking for a stylist who listens, cares, and delivers consistently beautiful work, Jazelle is exceptional.