Have used this branch of Travis Perkins over the last couple of use for building supplies for the…read morerefurbishment of the salon. Good range of wood batons, plasterboard, skirting board, mdf and plywood etc etc they have an onsite cutting service and free delivery if you have a trade card. Friendly and helpful bunch of guys that happily put up with my naive questions. Has a small shop selling paint, fixings etc etc always busy with tradesmen so presume it is competitive on price. Part of the Wickes group this is clearly aimed at tradesman (but you don't have to be) whereas Wickes targets the DIY market. They have a hire shop next door. Very useful

I needed steel delivered to site and at a competitive price.... these guys not only knew exactly…read morewhat i wanted, they also had it all in stock and i also managed to get all the welding consumables, bolts, locks, paint and cutting discs delivered direct to me the next morning, at a price which blew the other quotes i had got out the window.... an amazing company to deal with... and staff that know what they're talking about. No wonder they have been going over 200 years!! I will definately deal with them again and wish them another 200 years of success. steelbuyer@architectualsolutions.co.uk

Super handy hardware store - Chas Tapp himself has been around for ages and knows everything about…read morethe area. Much better than going to some big box hardware store - you can get some DIY advice here and they're good at figuring out exactly what you need. So far I have managed to get a padlock, a halogen bulb, propane gas for the BBQ and a new kitchen tap. Service with a smile!

Great hardware store! I always find what I'm looking for here. Excellent service - they're very…read morefriendly and helpful.

I have been going there for years. Always very helpful, knowledgeable and friendly. I'm a hobby…read morecarpenter, but they always have time for me. First class service. Robert C

Strangely, and unexpectedly, the service here is amazing! I…read moresay that because at most normal hardware outlets (read 'B&Q') you are served by people who seem quite inept (sure there are many that are not). Always with a smile, always with a view to actually helping you. The people are knowledgeable and will even point you toward cheaper alternatives that will do the job you have in hand just as well as the product you initially came in for. Therein lies the best part of interacting with the staff here: they want to understand the job you are doing first, and then they will sort you out with the right product. I've bought a range of fence panels, treated wood for external construction, screws and bolts of different types and even had these delivered to my home address. Great quality and service from my arrival to product delivery. I happily travel that little extra distance to go here and get my stuff.

Such a very helpful locksmith at Franchi helped me with a jammed lock on my jewellery box on…read moreThursday, 18th April. Marvellous Michael...I called him......he is a real expert, so helpful and nice. Now I can wear a necklace that I love to the wedding tomorrow. Thank you so very much, Michael and Franchi!

Spectacular service -- if only all businesses were to adopt their attitude!…read more I used them twice to change keys, following getting burgled in the first instance and moving into a new flat in the second. They were able to provide mobile locksmith service straightaway, arrived on time, changed my locks efficiently -- and here's the kicker -- charged less than other, local locksmiths! I wasn't present (our managing agent was) for the most recent visit, so the locksmith phoned to let me know everything was done in a polite and professional manner. Now, if only Franchi would provide customer service training for my satellite, telephone, broadband and other utilities providers...

After a disappointing delivery experience with another company, I decided to contact MP Moran to…read moresupply 4 jumbo bags of grano dust, as I urgently needed the materials on Thursday, 2 January to finish a job by Monday. I contacted the Watford branch by both phone and email, clearly explaining the situation. I specifically asked to be told if delivery was not possible, so I could order elsewhere in time. I was assured that the delivery would be made on the morning of 2 January. Based on that guarantee, I trusted them, organised labour, and planned the works accordingly. By 13:00, it became clear that no delivery was coming. After calling and emailing again, I was then told that delivery would only be possible on Monday, 5 January This caused not only a financial loss due to wasted labour and delays, but also damaged my professional credibility with my client which is far more difficult to recover. Mistakes can happen, but what is frustrating is being given a firm assurance when it clearly could not be met. I'm sharing this experience to hopefully create awareness for other tradespeople who rely on accurate delivery commitments to run their businesses

When deciding what to buy for our two bathrooms, we have had wonderful service and expert advice…read morefrom Jason Stanbridge at MP Moran. Nothing has been too much trouble for Jason even after we changed our mind about what we wanted in one of the rooms. He is very knowledgeable and a pleasure to deal with. Their prices are very competitive and we'd have no hesitation is recommending Jason to anyone who values good service.